Dell XPS/Dimension XPS Gen 2 Manuel d'utilisateur

www.dell.com | support.dell.comDell™ Dimension™ XPS security cable slotpower connectorpadlock ringmodemcover latch releasefans (2)diagnostic lights (4

10 CAUTION: Safety Instructionswww.dell.com | support.dell.comSAFETY: When Using Your ComputerAs you use your computer, observe the following safe-han

100 Removing and Installing Partswww.dell.com | support.dell.com2Attach the door bracket/door hinge assembly to the door, starting with the lower part

Removing and Installing Parts 101Battery CAUTION: Before you begin this procedure, follow the safety instructions on page 9.A coin-cell battery maint

102 Removing and Installing Partswww.dell.com | support.dell.com6Insert the new battery into the socket with the side labeled "+" facing up,

Removing and Installing Parts 1034If you are using a padlock to secure your computer, install the padlock. NOTICE: To connect a network cable, first

104 Removing and Installing Partswww.dell.com | support.dell.comT2310bk2.book Page 104 Thursday, February 5, 2004 10:00 AM

Appendix 105AppendixSpecificationsProcessorProcessor type Intel® Pentium® 4Level 1 (L1) cache 8 KBLevel 2 (L2) cache 512-KB or 1-MB pipelined-burst, e

106 Appendixwww.dell.com | support.dell.comVideoType AGP 8XAudioType Sound Blaster Audigy 2 sound cardConnectors five connectors for line-in, line-out

Appendix 107Network adapter 10/100/1000 Ethernet connectorPS/2 (keyboard and mouse) 6-pin mini-DINUSB two front-panel and six back-panel USB 2.0–compl

108 Appendixwww.dell.com | support.dell.comPowerDC power supply:Wattage 460 WHeat dissipation 1000 BTU/hrVoltage (see page 9 for important voltage set

Appendix 109Standard SettingsSystem setup contains the standard settings for your computer. NOTICE: Unless you are an expert computer user, do not ch

CAUTION: Safety Instructions 11• Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or

110 Appendixwww.dell.com | support.dell.comChanging Boot Sequence for the Current BootYou can use this feature, for example, to tell the computer to b

Appendix 1114Open the computer cover (see page 70).5Locate the 3-pin password jumper (PASS) on the system board (see page 73), and attach the jumper p

112 Appendixwww.dell.com | support.dell.comDefinition of "Dell-Installed" Software and PeripheralsDell-installed software includes the opera

Appendix 113Argentina (Buenos Aires)International Access Code: 00Country Code: 54City Code: 11Website: www.dell.com.arTech Support and Customer Care t

114 Appendixwww.dell.com | support.dell.comBelgium (Brussels)International Access Code: 00Country Code: 32City Code: 2Website: support.euro.dell.comE-

Appendix 115Chile (Santiago)Country Code: 56City Code: 2Sales, Customer Support, and Technical Supporttoll-free: 1230-020-4823China (Xiamen)Country Co

116 Appendixwww.dell.com | support.dell.comDenmark (Copenhagen)International Access Code: 00Country Code: 45 Website: support.euro.dell.comE-mail Supp

Appendix 117France (Paris) (Montpellier)International Access Code: 00Country Code: 33City Codes: (1) (4)Website: support.euro.dell.comE-mail: support.

118 Appendixwww.dell.com | support.dell.comGreeceInternational Access Code: 00Country Code: 30Website: support.euro.dell.comE-mail: support.euro.dell.

Appendix 119Ireland (Cherrywood)International Access Code: 16Country Code: 353City Code: 1Website: support.euro.dell.comE-mail: dell_direct_support@de

12 CAUTION: Safety Instructionswww.dell.com | support.dell.comT2310bk2.book Page 12 Thursday, February 5, 2004 10:00 AM

120 Appendixwww.dell.com | support.dell.comJapan (Kawasaki)International Access Code: 001Country Code: 81City Code: 44Website: support.jp.dell.comTech

Appendix 121Latin America Customer Technical Support (Austin, Texas, U.S.A.)512 728-4093Customer Service (Austin, Texas, U.S.A.)512 728-3619Fax (Techn

122 Appendixwww.dell.com | support.dell.comNetherlands Antilles General Support001-800-882-1519Netherlands (Amsterdam)International Access Code: 00Cou

Appendix 123Norway (Lysaker)International Access Code: 00Country Code: 47Website: support.euro.dell.comE-mail Support (portable computers):nor_nbk_sup

124 Appendixwww.dell.com | support.dell.comSt. Lucia General Support1-800-882-1521St. Vincent and the Grenadines General Supporttoll-free: 1-877-270-4

Appendix 125Sweden (Upplands Vasby)International Access Code: 00Country Code: 46City Code: 8Website: support.euro.dell.comE-mail: [email protected]

126 Appendixwww.dell.com | support.dell.comTurks and Caicos Islands General Supporttoll-free: 1-866-540-3355U.K. (Bracknell)International Access Code:

Appendix 127U.S.A. (Austin, Texas)International Access Code: 011Country Code: 1Automated Order-Status Servicetoll-free: 1-800-433-9014AutoTech (portab

128 Appendixwww.dell.com | support.dell.comRegulatory NoticesElectromagnetic Interference (EMI) is any signal or emission, radiated in free space or c

Appendix 129– Failure to follow the product instructions or failure to perform preventive maintenance – Problems caused by using accessories, parts, o

Finding Information for Your Computer 13Finding Information for Your ComputerDell provides the following support options to help you quickly find answ

130 Appendixwww.dell.com | support.dell.comWhat do I do if I need warranty service? Before the warranty expires, please call us at the relevant number

Appendix 131We will pay to ship the part to you if you use an address in the United States (excluding Puerto Rico and U.S. possessions and territories

132 Appendixwww.dell.com | support.dell.com• Reconditioned or Refurbished Dell-Branded Hardware Products and Parts — All reconditioned or refurbished

Appendix 133WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS WARRANTY STATEMENT OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDEN

134 Appendixwww.dell.com | support.dell.comWhen you contact us, we will issue a Return Material Authorization Number for you to include with your retu

Appendix 135"Total Satisfaction" Return Policy (Canada Only)If you are an end-user customer who bought new products directly from Dell, you

136 Appendixwww.dell.com | support.dell.comTo return products, you must call Dell Customer Service at 1-800-387-5759 to receive a Credit Return Author

Appendix 137 Intel Pentium® and Celeron® Processors are backed by a three-year limited warranty. Please refer to the reverse side o

138 Appendixwww.dell.com | support.dell.comT2310bk2.book Page 138 Thursday, February 5, 2004 10:00 AM

Index 139IndexAAGP cards, 80installing, 81removing, 80audio. See soundBbatteryproblems, 31replacing, 101BIOSclearing passwords, 110settings, 109Ccards

14 Finding Information for Your Computerwww.dell.com | support.dell.com• How to set up my computer Setup Diagram• Additional information about setting

140 Index140 IndexdrivesCD drive, installing, 89CD drive, removing, 88doors, 64DVD drive, installing, 89DVD drive, removing, 88floppy drive, installin

Index 141monitorblank, 46connecting a television, 17connecting two, 17hard to read, 47problems, 46mouseconnector, 67Nnetworkconnector, 67Network Setup

142 Index142 IndexRregulatory notices, 128reinstallingWindows XP, 60ResourceCD, 57Dell Diagnostics, 52Ssafety instructions, 9scannerproblems, 44screen

Finding Information for Your Computer 15• A diagnostic program for my computer• Drivers for my computer• My computer documentation• My device document

16 Finding Information for Your Computerwww.dell.com | support.dell.comT2310bk2.book Page 16 Thursday, February 5, 2004 10:00 AM

Using Your Computer 17Using Your ComputerOpening the Drive DoorConnecting Two Monitors NOTE: If you are connecting two monitors that have VGA connect

18 Using Your Computerwww.dell.com | support.dell.comIf you purchased a video card that supports dual monitors, follow these instructions to connect a

Using Your Computer 19bConnect the DVI connector on the other monitor to the DVI (white) connector on the computer. NOTE: To connect a television to

Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates

20 Using Your Computerwww.dell.com | support.dell.comFor information and instructions on adjusting your graphics card’s operating mode, settings, and

Using Your Computer 21 NOTE: RAID levels do not represent a hierarchy. A RAID level 1 configuration is not inherently better or worse than a RAID lev

22 Using Your Computerwww.dell.com | support.dell.comIf a drive failure occurs, subsequent read and write operations are directed to the surviving dri

Using Your Computer 234On the Do you have a Windows XP CD? screen, click I will use the wizard from the Windows XP CD and click Next.5When the Now go

24 Using Your Computerwww.dell.com | support.dell.comHow to Copy a CD or DVD NOTE: If you have a DVD/CD-RW combo drive and you experience recording p

Using Your Computer 25• Do not burn a blank CD-R or CD-RW to its maximum capacity; for example, do not copy a 650-MB file to a 650-MB blank CD. The CD

26 Using Your Computerwww.dell.com | support.dell.comT2310bk2.book Page 26 Thursday, February 5, 2004 10:00 AM

Optimizing Performance 27Optimizing PerformanceIntel® Performance Acceleration TechnologyYour Dell™ Dimension™ XPS computer is equipped with the Intel

28 Optimizing Performancewww.dell.com | support.dell.comYou can enable or disable Hyper-Threading through system setup. For more information on access

Solving Problems 29Solving ProblemsFinding SolutionsSometimes it’s difficult to figure out where to go for answers. Use this chart to help you quickly

Contents 3ContentsCAUTION: Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . 9SAFETY: General . . . . . . . . . . . . . . . . . . .

30 Solving Problemswww.dell.com | support.dell.comFinding Help InformationTO ACCESS THE DELL DIMENSION HELP FILE — 1Click the Start button and click H

Solving Problems 31Battery Problems CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only wi

32 Solving Problemswww.dell.com | support.dell.com NOTICE: Do not attempt to clean drive heads with a swab. You may accidentally misalign the heads,

Solving Problems 33Problems writing to a CD-RW driveDVD drive problems NOTE: Because of different regions worldwide and different disc formats, not a

34 Solving Problemswww.dell.com | support.dell.comE-Mail, Modem, and Internet Problems NOTE: Connect the modem to an analog telephone jack only. The

Solving Problems 35Error MessagesIf the message is not listed, see the documentation for the operating system or the program that was running when the

36 Solving Problemswww.dell.com | support.dell.comGeneral ProblemsThe computer stops respondingA program stops respondingNON-SYSTEM DISK ERROR — A flo

Solving Problems 37A program crashes repeatedly NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or

38 Solving Problemswww.dell.com | support.dell.comOther technical problemsGeneral hardware problemsIf your computer exhibits one or more of the follow

Solving Problems 39IEEE 1394 Device Problems NOTE: Check Windows Explorer to see if your device is listed as a drive.Keyboard ProblemsREMOVE ANY RECE

4 Contents2 Optimizing PerformanceIntel® Performance Acceleration Technology. . . . . . . . . . . . . . . . 27DDR Memory and Processor Front-Side Bus

40 Solving Problemswww.dell.com | support.dell.comMouse ProblemsCHECK THE KEYBOARD CABLE — • Ensure that the keyboard cable is firmly connected to the

Solving Problems 41Network ProblemsCHECK THE MOUSE CABLE — • Check the cable connector for bent or broken pins and for damaged or frayed cables. Strai

42 Solving Problemswww.dell.com | support.dell.comPower Problems CAUTION: Before you begin any of the procedures in this section, follow the safety i

Solving Problems 43Printer Problems NOTE: Dell does not cover the printer’s warranty. If you need technical assistance for your printer, call the pri

44 Solving Problemswww.dell.com | support.dell.comScanner Problems NOTE: Dell does not cover the scanner’s warranty. If you need technical assistance

Solving Problems 45Sound and Speaker Problems NOTE: For optimum performance, install a PCI sound card only in PCI slot 3 or 4.No sound from speakers

46 Solving Problemswww.dell.com | support.dell.comNo sound from headphonesVideo and Monitor ProblemsIf the screen is blank NOTE: See the monitor docu

Solving Problems 47If the screen is difficult to readSWAP THE POWER CABLES — Swap the computer and monitor power cables to determine if the power cabl

48 Solving Problemswww.dell.com | support.dell.comT2310bk2.book Page 48 Thursday, February 5, 2004 10:00 AM

Advanced Troubleshooting 49Advanced TroubleshootingDiagnostic LightsTo help you troubleshoot a problem, your computer has four lights labeled "A,

Contents 5Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42Printer Problems. . . . . . . . . . . . . . . . . . . . . . .

50 Advanced Troubleshootingwww.dell.com | support.dell.comA possible expansion card failure has occurred.1Determine if a conflict exists by removing a

Advanced Troubleshooting 51No memory modules are detected.1Reinstall all memory modules (see page 73).2Ensure that all the connector tabs are locked.3

52 Advanced Troubleshootingwww.dell.com | support.dell.comDell DiagnosticsWhen to Use the Dell DiagnosticsIf you experience a problem with your comput

Advanced Troubleshooting 53Starting the Dell Diagnostics From Your Hard Drive1Shut down (see page 25) and restart the computer.2When the DELL™ logo ap

54 Advanced Troubleshootingwww.dell.com | support.dell.comDell Diagnostics Main Menu1After the Dell Diagnostics loads and the Main Menu screen appears

Advanced Troubleshooting 554When the tests are completed, if you are running the Dell Diagnostics from the ResourceCD, remove the CD.5Close the test s

56 Advanced Troubleshootingwww.dell.com | support.dell.comIdentifying DriversIf you experience a problem with any device, identify whether the driver

Advanced Troubleshooting 57Using the ResourceCDIf using Device Driver Rollback or System Restore (see page 57) does not resolve the problem, then rein

58 Advanced Troubleshootingwww.dell.com | support.dell.comRestoring the Computer to an Earlier Operating StateIf problems occur after you install a de

Advanced Troubleshooting 59Enabling System RestoreIf you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore

6 Contents5 Removing and Installing PartsFront and Back View of the Computer. . . . . . . . . . . . . . . . . . . . 63Front View . . . . . . . . . .

60 Advanced Troubleshootingwww.dell.com | support.dell.comReinstalling Microsoft® Windows® XPBefore You BeginIf you are considering reinstalling the W

Advanced Troubleshooting 61Windows XP Setup1When the Windows XP Setup screen appears, press <Enter> to select To set up Windows now.2Read the in

62 Advanced Troubleshootingwww.dell.com | support.dell.com14When the How will this computer connect to the Internet? message appears, click Skip. 15Wh

Removing and Installing Parts 63Removing and Installing PartsFront and Back View of the ComputerFront View21341hard-drive activity light The hard-driv

64 Removing and Installing Partswww.dell.com | support.dell.comFront View (Doors Open)21341headphone connector Use the headphone connector to attach h

Removing and Installing Parts 65Back View465821171218191514313791011161processor fans (2) For optimal cooling, two processor fans are provided. Do not

66 Removing and Installing Partswww.dell.com | support.dell.com9PCI sound card with IEEE 1394• Line-in connector — Use the blue line-in connector to a

Removing and Installing Parts 6713USB 2.0 connectors (6) Use the back USB connectors for devices that typically remain connected, such as printers and

68 Removing and Installing Partswww.dell.com | support.dell.comBefore You BeginThis section provides procedures for removing and replacing the compone

Removing and Installing Parts 694Disconnect your computer and all attached devices from electrical outlets, and then press the power button to ground

Contents 7Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96Removing the Front Panel . . . . . . . . . . . . . . . . . .

70 Removing and Installing Partswww.dell.com | support.dell.comOpening the Computer Cover CAUTION: Before you begin any of the procedures in this sec

Removing and Installing Parts 71padlock ringcover latch releasesecurity cable slotT2310bk2.book Page 71 Thursday, February 5, 2004 10:00 AM

72 Removing and Installing Partswww.dell.com | support.dell.comInside View of Your Computerhard drivefloppy driveCD/DVD drivesystem boardprocessor air

Removing and Installing Parts 73System Board ComponentsMemoryYou can increase your computer memory by installing memory modules on the system board. F

74 Removing and Installing Partswww.dell.com | support.dell.comDDR Memory OverviewDDR memory modules should be installed in pairs of matched memory si

Removing and Installing Parts 75Installing Memory CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on

76 Removing and Installing Partswww.dell.com | support.dell.com6Align the notch on the bottom of the module with the crossbar in the connector. NOTIC

Removing and Installing Parts 77PCI Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9.Y

78 Removing and Installing Partswww.dell.com | support.dell.com7Prepare the card for installation.See the documentation that came with the card for in

Removing and Installing Parts 7910Press the retention arm into place, securing the card(s) in the computer. NOTICE: Do not route card cables over or

8 ContentsT2310bk2.book Page 8 Thursday, February 5, 2004 10:00 AM

80 Removing and Installing Partswww.dell.com | support.dell.com NOTE: You must install filler brackets over empty card-slot openings to maintain FCC

Removing and Installing Parts 81Installing an AGP Card1Follow the instructions in "Before You Begin" on page 68.2Open the computer cover (se

82 Removing and Installing Partswww.dell.com | support.dell.comYour computer also supports this drive combination:• Two Serial ATA drives in either a

Removing and Installing Parts 833Disconnect the power and hard-drive cables from the drive.4Press in on the tabs on each side of the drive and slide t

84 Removing and Installing Partswww.dell.com | support.dell.com6Install the hard drive into the computer by gently sliding the drive into place until

Removing and Installing Parts 857Connect the power and hard-drive cables to the drive.8Check all connectors to be certain that they are properly cable

86 Removing and Installing Partswww.dell.com | support.dell.com4Press inward on the two tabs on the sides of the drive, slide the drive upward, and re

Removing and Installing Parts 875Attach the power and floppy-drive cables to the floppy drive.6If you are installing a new floppy drive rather than re

88 Removing and Installing Partswww.dell.com | support.dell.comCD/DVD Drive CAUTION: Before you begin any of the procedures in this section, follow t

Removing and Installing Parts 89Installing a CD/DVD Drive1Follow the instructions in "Before You Begin" on page 68.2Open the computer cover

CAUTION: Safety Instructions 9CAUTION: Safety InstructionsUse the following safety guidelines to help ensure your own personal safety and to help prot

90 Removing and Installing Partswww.dell.com | support.dell.com6Gently slide the drive into place until the tabs securely click into position.7Connect

Removing and Installing Parts 9110Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents.11Close

92 Removing and Installing Partswww.dell.com | support.dell.comInstalling the Processor Airflow Shroud1Follow the instructions in "Before You Beg

Removing and Installing Parts 93Processor CAUTION: Before you perform this procedure, follow the safety instructions on page 9.Installing the Process

94 Removing and Installing Partswww.dell.com | support.dell.com8Install the heat sink:aInsert the notched end of the heat sink onto the end of the ret

Removing and Installing Parts 95Removing the Processor NOTE: It is recommended that only a technically knowledgeable person perform this procedure. C

96 Removing and Installing Partswww.dell.com | support.dell.com6Remove the processor from the socket.If you are replacing the processor, leave the rel

Removing and Installing Parts 975Close the computer cover halfway and pull the front panel away from the computer.Replacing the Front PanelTo replace

98 Removing and Installing Partswww.dell.com | support.dell.comDrive Door CAUTION: Before you begin any of the procedures in this section, follow the

Removing and Installing Parts 992Unsnap the top bracket hinge and pull the top of the drive door outward, away from the computer.3Lift the bottom brac