Dell Dimension 4500S Manuel d'utilisateur

www.dell.com | support.dell.comDell™ Dimension™ 4500S

10 Safety Instructionswww.dell.com | support.dell.comIn addition, take note of these safety guidelines when appropriate:• When you disconnect a cable,

100 Appendixwww.dell.com | support.dell.comElectromagnetic Compatibility (EMC) is the ability of items of electronic equipment to function properly to

Appendix 101Most Dell computers are classified for Class B environments. However, the inclusion of certain options can change the rating of some confi

102 Appendixwww.dell.com | support.dell.comClass AThis equipment has been tested and found to comply with the limits for a Class A digital device purs

Appendix 103The following information is provided on the device or devices covered in this document in compliance with FCC regulations:• Model number:

104 Appendixwww.dell.com | support.dell.comDell-branded hardware products purchased in the U.S. or Canada come with either a one-year, two-year, three

Appendix 105Dell will repair or replace products covered under this limited warranty that are returned to Dell’s facility. To request warranty service

106 Appendixwww.dell.com | support.dell.comDELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY STATEMENT OR LIABILIT

Appendix 107This limited warranty does not cover any items that are in one or more of the following categories: software; external devices (except as

108 Appendixwww.dell.com | support.dell.comLimited Warranty Coverage During Year TwoDuring the second year of this limited warranty, Dell will provide

Appendix 109General ProvisionsTHIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STAT

Safety Instructions 11What Are You Looking For? Find it Here• A diagnostic program for my computer• Drivers for my computer • My computer documentatio

110 Appendixwww.dell.com | support.dell.comThree-Year Limited Warranty (U.S. Only) Dell Computer Corporation ("Dell") manufactures its hardw

Appendix 111Limited Warranty Coverage During Year OneDuring the one-year period beginning on the invoice date, Dell will repair or replace products co

112 Appendixwww.dell.com | support.dell.comYou will pay Dell for replacement parts if the replaced part is not returned to Dell. The process for retur

Appendix 113These provisions apply to Dell’s three-year limited warranty only. For provisions of any service contract covering your system, refer to y

114 Appendixwww.dell.com | support.dell.comLimited Warranty Coverage During Year One During the one-year period beginning on the invoice date, Dell wi

Appendix 115You will pay Dell for replacement parts when the replaced part is not returned to Dell. The process for returning replaced parts, and you

116 Appendixwww.dell.com | support.dell.comIf Dell elects to exchange a system or component, the exchange will be made accordance with Dell's Exc

Appendix 117Dell will repair or replace products covered under this limited warranty that are returned to Dell’s facility. To request warranty service

118 Appendixwww.dell.com | support.dell.comDELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY STATEMENT OR LIABILIT

Appendix 119This limited warranty does not cover any items that are in one or more of the following categories: software; external devices (except as

12 Safety Instructionswww.dell.com | support.dell.com• How to reinstall my operating systemOperating System CD If you reinstall your operating system,

120 Appendixwww.dell.com | support.dell.comLimited Warranty Coverage During Year TwoDuring the second year of this limited warranty, Dell will provide

Appendix 121DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS LIMITED WARR

122 Appendixwww.dell.com | support.dell.comDamage due to shipping the products to you is covered under this limited warranty. Otherwise, this limited

Appendix 123Dell owns all parts removed from repaired products. Dell uses new and reconditioned parts made by various manufacturers in performing warr

124 Appendixwww.dell.com | support.dell.comGeneral ProvisionsDELL MAKES NO EXPRESS WARRANTIES OR CONDITIONS BEYOND THOSE STATED IN THIS LIMITED WARRAN

Appendix 125If Dell elects to exchange a system or component, the exchange will be made in accordance with Dell’s Exchange Policy in effect on the dat

126 Appendixwww.dell.com | support.dell.comThis "Total Satisfaction" Return Policy does not apply to Dell Software and Peripherals products,

Appendix 127Making a ClaimClaims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the guarantee period. The

128 Appendixwww.dell.com | support.dell.comDell Computer de Colombia CorporationCarrera 7 #115-33 Oficina 603Bogota, ColombiaDell Computer de Mexico S

Index 129Aaudio. See soundBbatterydisposal, 10replacing, 81BIOS, 78Ccardsadding, 66connectors, 65CD drivefixing problems, 28CD-RW drivefixing problems

Safety Instructions 13• How to set up my computer Start Here Setup Diagram• Tips on using Windows• How to clean my computer• How to use my mouse and

130 Index130 IndexIInternetfixing problems, 30IRQ conflicts, 54Mmemoryadding, 70connectors, 65messagesstart-up, 31, 33modemfixing problems, 30monitorf

Index 131Wwarranty information, 104Windows XPdevice driver rollback, 53Help, 26reinstalling, 55scanner, 42shutdown, 22

132 Index132 Index

14 Safety Instructionswww.dell.com | support.dell.com

SECTION 1Attaching and Removing the Computer StandConnecting a PrinterTransferring Information to a New ComputerSetting Up a Home and Office NetworkTu

16 Setting Upwww.dell.com | support.dell.com HINT: Use the green tab inside the front door to rotate the DELL™ logo on the outside of the front door.

Setting Up 173 Rotate the computer so that the stand is at the bottom and the drives are at the top.To remove the stand:1 Turn the computer over so th

18 Setting Upwww.dell.com | support.dell.comSee the documentation that came with the printer for any recommended preparation procedures, such as:• Rem

Setting Up 193 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel.4 Install the printer dr

HINT: A HINT indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to

20 Setting Upwww.dell.com | support.dell.comIf you connect an older printer and it doesn’t work after you install the driver, access the system setup

Setting Up 21Connecting to a Network AdapterBefore your computer can communicate on a network, your computer must have a network adapter installed and

22 Setting Upwww.dell.com | support.dell.com NOTICE: To prevent data loss, you must turn off your computer through the Start menu rather than by pres

SECTION 2Finding SolutionsFinding Help InformationBattery ProblemsDrive ProblemsE-Mail, Modem, and Internet ProblemsError MessagesGeneral ProblemsKeyb

24 Solving Problemswww.dell.com | support.dell.comSometimes it’s difficult to figure out where to go for answers. Use this chart to help you quickly f

Solving Problems 25See page 44.See page 43.See page 41.See page 30.See page 37.See page 36.See page 27.See page 38.See page 33.See page 42.See page 31

26 Solving Problemswww.dell.com | support.dell.com CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the

Solving Problems 27Floppy drive problems NOTICE: Do not attempt to clean drive heads with a swab. You may accidentally misalign the heads, which can

28 Solving Problemswww.dell.com | support.dell.comCD drive problems HINT: High-speed CD drive vibration is normal and may cause noise. This does not

Solving Problems 29Problems writing to a CD-RW driveDVD drive problems HINT: Because of different worldwide file types, not all DVD titles work in al

Contents 3Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . 7When Using Your Computer. . . . . . . . . . . . . . . . . . . 7Wh

30 Solving Problemswww.dell.com | support.dell.com HINT: Connect the modem to an analog telephone jack only. The modem does not operate while it is c

Solving Problems 31TURN OFF CALL WAITING (CATCH-PHONE)—See your telephone directory for instructions on deactivating this feature. Then adjust the dia

32 Solving Problemswww.dell.com | support.dell.comA REQUIRED .DLL FILE WAS NOT FOUND — The program that you are trying to open is missing an essential

Solving Problems 33The computer stops respondingA program stops respondingA program crashes repeatedly HINT: Software usually includes installation i

34 Solving Problemswww.dell.com | support.dell.comA solid blue screen appearsOther software problemsTURN THE COMPUTER OFF — If the computer does not r

Solving Problems 35Other technical problemsGeneral hardware problemsIf your computer exhibits one or more of the following symptoms, a device conflict

36 Solving Problemswww.dell.com | support.dell.comREMOVE ANY RECENTLY ADDED HARDWARE TO SEE IF IT RESOLVES THE CONFLICT — If removing the hardware res

Solving Problems 37RESTART THE COMPUTER1 Simultaneously press <Ctrl><Esc> to display the Start menu.2 Ty p e u, press the keyboard arrow

38 Solving Problemswww.dell.com | support.dell.comCHECK THE MOUSE SETTINGS1 Click the Start button, click Control Panel, and then click Printers and O

Solving Problems 39 CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 7. HINT: If the power li

4 ContentsDrive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 27Floppy drive problems . . . . . . . . . . . . . . . . . . . . . 27

40 Solving Problemswww.dell.com | support.dell.comIF THE POWER LIGHT IS OFF — The computer is either turned off or is not receiving power.• Ensure th

Solving Problems 41 HINT: Dell does not cover the printer’s warranty. If you need technical assistance for your printer, call the printer’s manufactu

42 Solving Problemswww.dell.com | support.dell.com HINT: Dell does not cover the scanner’s warranty. If you need technical assistance for your scanne

Solving Problems 43No sound from speakers HINT: The volume control in some MP3 players overrides the Windows® volume setting. If you have been listen

44 Solving Problemswww.dell.com | support.dell.comNo sound from headphonesIf the screen is blank HINT: See the monitor documentation for troubleshoot

Solving Problems 45If the screen is difficult to readSWAP THE POWER CABLES — Swap the computer and monitor power cables to determine if the power cabl

46 Solving Problemswww.dell.com | support.dell.comRESTORE THE RECOMMENDED SETTINGS — Restore the original resolution and refresh rate settings. See th

SECTION 3Diagnostic LightsUsing System RestoreReinstalling DriversResolving Software and Hardware IncompatibilitiesReinstalling Windows® XP

48 Advanced Troubleshootingwww.dell.com | support.dell.comTo help you troubleshoot a problem, your computer is equipped with four lights on the back p

Advanced Troubleshooting 49No memory modules are detected.• Reinstall all memory modules (see page 70) and then restart the computer.• To eliminate th

Contents 53 Advanced TroubleshootingDiagnostic Lights . . . . . . . . . . . . . . . . . . . . . . . . . . 48Using System Restore . . . . . . . . . .

50 Advanced Troubleshootingwww.dell.com | support.dell.comThe Microsoft® Windows® XP operating system provides System Restore to allow you to return y

Advanced Troubleshooting 51Manually Creating Restore Points1 Click the Start button, point to All Programs—> Accessories—> System Tools, and the

52 Advanced Troubleshootingwww.dell.com | support.dell.com4 Select a restore point, and then click Next. If a calendar date has only one restore point

Advanced Troubleshooting 53 NOTICE: The Dell | Support website and the Dell Dimension ResourceCD provide approved drivers for Dell™ computers. If you

54 Advanced Troubleshootingwww.dell.com | support.dell.com3 When the InstallShield Wizard Complete window appears, remove the ResourceCD and click Fin

Advanced Troubleshooting 556 Double-click the malfunctioning device type in the Device Manager list. 7 Double-click the icon for the specific device i

56 Advanced Troubleshootingwww.dell.com | support.dell.comTo reinstall Windows XP:1 To reinstall Windows XP, insert the Operating System CD into the C

Advanced Troubleshooting 5711 If you are reinstalling Windows XP Home Edition, enter a name for your computer when the Computer Name window appears, a

58 Advanced Troubleshootingwww.dell.com | support.dell.com

SECTION 4Front and Back View of the ComputerOpening the Computer CoverLooking Inside Your ComputerAdding CardsAdding MemoryClosing the Computer Cover

6 Contents5 AppendixSpecifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 74Standard Settings. . . . . . . . . . . . . . . . . . . .

60 Adding Partswww.dell.com | support.dell.comFront View HINT: The front-panel door is removable; if you remove it or accidentally knock it off its h

Adding Parts 61Back View411096872121351131 parallel connector Connect a parallel device, such as a printer, to the parallel connector. If you have a U

62 Adding Partswww.dell.com | support.dell.com CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on pag

Adding Parts 635 Press the two release buttons until the cover is free to swing up. NOTICE: Open the cover slowly to ensure that you do not damage an

64 Adding Partswww.dell.com | support.dell.com CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on pag

Adding Parts 65System Boardmemory module connectors (DIMM A, DIMM B) page 70floppy drive connector (DSKT)hard drive connector (IDE1)battery socket (BA

66 Adding Partswww.dell.com | support.dell.com CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on pag

Adding Parts 67b Gently pull on the handle and lift the card cage up and away from the computer.card cage

68 Adding Partswww.dell.com | support.dell.com7 Press the lever on the retention arm and raise the retention arm.8 If you are installing a new card, r

Adding Parts 69 CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical sho

Safety Instructions 7Use the following safety guidelines to help protect your computer from potential damage and to ensure your own personal safety.Wh

70 Adding Partswww.dell.com | support.dell.com13 Reconnect any cables that you removed in step 6.14 Connect any cables that should be attached to the

Adding Parts 71Removing a Memory Module1 Press out the securing clip at each end of the memory module connector.2 Grasp the module and pull up.If the

72 Adding Partswww.dell.com | support.dell.com3 Insert the module straight down into the connector, ensuring that it fits into the vertical guides at

SECTION 5SpecificationsStandard SettingsClearing Forgotten PasswordsReplacing the BatteryDell Technical Support Policy (U.S. Only)Contacting DellRegul

74 Appendixwww.dell.com | support.dell.comMicroprocessorMicroprocessor type Intel® Pentium® 4 or Celeron®L1 cache 8 KB first-level (Pentium 4); 32 KB

Appendix 75DrivesExternally accessible one 5.25-inch bayone 3.5-inch bayInternally accessible one bay for 1-inch–high IDE hard driveAvailable devices

76 Appendixwww.dell.com | support.dell.comControls and LightsPower control push buttonPower light green light on power button—blinking green in sleep

Appendix 77Environmental (continued)Maximum vibration:Operating 0.25 G at 3 to 200 Hz at 1/2 octave/minStorage 0.5 G at 3 to 200 Hz at 1/2 octave/minM

78 Appendixwww.dell.com | support.dell.comThe system setup program contains the standard settings for your computer. NOTICE: Unless you are an expert

Appendix 79Viewing Settings1 Turn on (or restart) your computer.2 When the blue DELL™ logo appears, press <F2> immediately. If you wait too long

8 Safety Instructionswww.dell.com | support.dell.com– 230 V/50 Hz in some regions in the Caribbean and South America and most of Europe, the Middle Ea

80 Appendixwww.dell.com | support.dell.com CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 7.

Appendix 8114 Attach the computer stand (optional) (see page 16). 15 Connect your computer and devices to their electrical outlets, and turn them on.

82 Appendixwww.dell.com | support.dell.com NOTICE: To avoid damage to the system board while you pry the battery loose, be sure to insert the plastic

Appendix 83Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provide

84 Appendixwww.dell.com | support.dell.comDefinition of "Third-Party" Software and PeripheralsThird-party software and peripherals include a

Appendix 85Austria (Vienna)International Access Code: 900Country Code: 43City Code: 1Home/Small Business Sales 01 795 67602Home/Small Business Fax 01

86 Appendixwww.dell.com | support.dell.comCanada (North York, Ontario)International Access Code: 011Automated Order-Status System toll-free: 1-800-433

Appendix 87Czech Republic (Prague)International Access Code: 00Country Code: 420City Code: 2Technical Support 02 22 83 27 27Customer Care 02 22 83 27

88 Appendixwww.dell.com | support.dell.comFinland (Helsinki)International Access Code: 990Country Code: 358City Code: 9Technical Support 09 253 313 60

Appendix 89Germany (Langen)International Access Code: 00Country Code: 49City Code: 6103Technical Support 06103 766-7200Home/Small Business Customer Ca

Safety Instructions 9• To help protect your computer from sudden, transient increases and decreases in electrical power, use a surge suppressor, line

90 Appendixwww.dell.com | support.dell.comItaly (Milan)International Access Code: 00Country Code: 39City Code: 02Home and Small BusinessTechnical Supp

Appendix 91Japan (Kawasaki)International Access Code: 001Country Code: 81City Code: 44Technical Support (Server)Technical Support Outside of Japan (Se

92 Appendixwww.dell.com | support.dell.comLatin America Customer Technical Support (Austin, Texas, U.S.A.)512 728-4093Customer Service (Austin, Texas,

Appendix 93Mexico International Access Code: 00Country Code: 52Customer Technical Support 001-877-384-8979or 001-877-269-3383Sales 50-81-8800or 01-800

94 Appendixwww.dell.com | support.dell.comNorway (Lysaker)International Access Code: 00Country Code: 47Technical Support 671 16882Relational Customer

Appendix 95St. Lucia General Support 1-800-882-1521Singapore (Singapore)International Access Code: 005Country Code: 65Technical Support toll-free: 800

96 Appendixwww.dell.com | support.dell.comSweden (Upplands Vasby)International Access Code: 00Country Code: 46City Code: 8Technical Support 08 590 05

Appendix 97Trinidad/Tobago General Support 1-800-805-8035U.K. (Bracknell)International Access Code: 00Country Code: 44City Code: 1344Technical Support

98 Appendixwww.dell.com | support.dell.comU.S.A. (Austin, Texas)International Access Code: 011Country Code: 1Automated Order-Status System toll-free:

Appendix 99Returning Items for Warranty Repair or CreditPrepare all items being returned, whether for repair or credit, as follows:1 Call Dell to obta