Dell™PowerEdge™1500SCSystemsInstallationandTroubleshootingGuide Introduction Indicators, Messages, and Codes Finding Software Solutions Runnin
connected, defective keyboard, or defective keyboard/mouse controller (defective system board). persists, replace the system board. See "Getting
System Beep Codes When an error that cannot be reported on the monitor occurs during a boot routine, the system may emit a series of beeps that identi
Warning Messages A warning message alerts you to a possible problem and asks you to take corrective action before the system continues a task. For exa
Back to Contents Page Finding Software Solutions Dell™PowerEdge™1500SCSystemsInstallationandTroubleshootingGuide Installing and Configurin
Back to Contents Page Table 3-1. IRQ Line Assignment DefaultsIRQ Line Used By/Available IRQ0 Used by the system timer IRQ1 Used by the keyboard
Back to Contents Page Running System Diagnostics Dell™PowerEdge™1500SCSystemsInstallationandTroubleshootingGuide Features of the System Di
interaction and that do not take a long time to run. Dell recommends that you choose this option first to increase the chance of tracing the source of
Select The Select option in the Device Groups menu allows you to choose one or more devices from a particular device group. Three options are display
Back to Contents Page Troubleshooting Your System Dell™PowerEdge™1500SCSystemsInstallationandTroubleshootingGuide Safety First—For You and
4. Is the monitor working properly? See "Troubleshooting the Video Subsystem." 5. Is the keyboard working properly? See "Trouble
Back to Contents Page Jumpers and Connectors Dell™PowerEdge™1500SCSystemsInstallationandTroubleshootingGuide Jumpers—AGeneralExplanation
1. Using the system key, unlock the front bezel. 2. Grasp the bezel by the indentations on each side and pull it slightly away from the chassis to
Replacing the Side Cover 1. Check that no tools or parts are left inside the system. 2. Fit the cover over the sides of the chassis, and slide
4. Replace the front bezel. Checking the Equipment This section provides troubleshooting procedures for equipment that connects directly to the I/O
If the system setup is correct, go to step 5. 4. Change the necessary statements in the system setup. If the port problem is confined to a particular
If the problem is resolved, the USB device must be replaced. If the problem is not resolved, see "Getting Help," for instructions on obtaini
The hard drive bays provide space for up to six 1-inch SCSI hard drives. These hard drives are connected to a SCSI host adapter on the system board or
Problem l Error message shows problem with the battery l System setup program loses the system configuration information l System date and time wi
8. Turn on the system including any attached peripherals. 9. Run the Quick Tests in system diagnostics. If the problem still exists, go to step 1
If the monitor screen does not remain blank, and the Num Lock, Caps Lock, and Scroll Lock indicators on the keyboard remain on, continue to step 18. 1
If the tests does not complete successfully, see "Getting Help," for instructions on obtaining technical assistance. 13. Repeatsteps7thr
System-Board Connectors See Figure6-1 and Table6-1 for the location and description of system board connectors. SCSI Backplane Board Connectors F
l Defective tape drive l Defective tape cartridge l Software or device driver Action 1. Remove the tape that was in use when the problem occurr
9. If the problem is not resolved, see "Getting Help," for instructions on obtaining technical assistance. Troubleshooting a RAID Control
Back to Contents Page Installing System Board Options Dell™PowerEdge™1500SCSystemsInstallationandTroubleshootingGuide Removing the Fan R
Removing the Fan 1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2. Remove the s
Removing and Installing the Single Nonredundant Power Supply 1. Remove the front bezel (see "Removing the Front Bezel" in "Troublesho
Expansion Cards There are six expansion card slots available. Expansion card slots 1 and 2 reside on the secondary 64-bit/66 MHz bus, card slots 3 and
8. Replace the PCI cooling shroud (see "Installing the PCI Cooling Shroud"). 9. Replace the right-side cover (see "Removing the Sid
Installing the Microprocessor and Memory Module Cooling Shrouds 1. Lower the microprocessor cooling shroud into the chassis ensuring that the four
Table6-2 illustrates several sample memory configurations based on these guidelines. Performing a Memory Upgrade 1. Turn off the system, includi
3. Remove the memory module cooling shroud (see "Removing the Microprocessor and Memory Module Cooling Shrouds"). 4. Locate the memory
Disabling a Forgotten Password The system's software security features include a system password and a setup password, which are discussed in det
Each microprocessor and its associated cache memory are contained in a PGA package that is installed in a ZIF socket on the system board. A second ZIF
10. Unpack the new microprocessor. If any of the pins on the microprocessor appear bent, see "Getting Help," for instructions on obtain
17. Hook the end of the clip without the heat-sink latch to the tab on the edge of the socket. 18. Align the hole in the heat-sink securing cli
28. Run the system diagnostics to verify that the new microprocessor is operating correctly. See "Running System Diagnostics," for informa
Back to Contents Page Installing Drives Dell™PowerEdge™1500SCSystemsInstallationandTroubleshootingGuide Installing Devices in the External
Interface Cables Most interface connectors are keyed for correct insertion; that is, a notch or a raised tab on one connector matches a tab or a notc
Figure 7-1. Installing a SCSI Hard Drive 4. Insert the hard drive into the drive bay (see Figure7-1). 5. Close the hard drive carrier handle
6. Remove the metal insert from the drive bay. 7. Slide the new drive into its bay until it snaps securely into place. If necessary, you can a
14. Connect the interface cable to the controller connector on the controller card. See the controller card's documentation to identify the c
Back to Contents Page Introduction Dell™PowerEdge™1500SCSystemsInstallationandTroubleshootingGuide Other Documents You May Need Obtainin
Follow these general guidelines when installing a host-adapter expansion card. For specific instructions, see the documentation supplied with the host
Back to Contents Page Getting Help Dell™PowerEdge™1500SCSystemsInstallationandTroubleshootingGuide Help Overview Dell Contact Numbers H
[email protected] [email protected] (for Asian/Pacific countries only) l Electronic Information Service [email protected] AutoTech Service Dell's
Dell Contact Numbers The following table provides country-specific access codes and telephone numbers, websites, and email addresses that you can u
Website: http://support.euro.dell.com E-mail: [email protected] Belgium (Brussels) International Access Code: 00 Country Code: 32 City
E-mail: [email protected] France (Paris/Montpellier) International Access Code: 00 Country Code: 33 City Code: (1) (4) Home and Small Business
or 0088-22-7890 24-Hour Automated Order Service 044556-3801 Customer Care 044556-4240 Home and Small Business Group Sales 044556-3344 Preferred Acc
Country Code: 64 Fax 0800441566 Norway (Lysaker) International Access Code: 095 Country Code: 47 Technical Support 67116882 Relational Customer Car
Back to Contents Page Country Code: 41 City Code: 22 Fax 0227990190 Switchboard 0227990101 Website: http://support.euro.dell.com E-mail: s
Back to Contents Page Indicators, Messages, and Codes Dell™PowerEdge™1500SCSystemsInstallationandTroubleshootingGuide Bezel Indicators F
Back to Contents Page Abbreviations and Acronyms Dell™PowerEdge™1500SCSystemsInstallationandTroubleshootingGuide The following list defines
central processing unit DAC digital-to-analog converter DAT digital audio tape dB decibel(s) dBA adjusted decibel(s) DC direct current DIMM dual in-li
enhanced integrated drive electronics EMI electromagnetic interference EMM expanded memory manager EMS Expanded Memory Specification EPP Enhanced Para
integrated drive electronics IRQ interrupt request K kilo- (1024) KB kilobyte(s) KB/sec kilobyte(s) per second Kb kilobit(s) Kbps kilobit(s) per secon
megabyte(s) Mb megabit(s) Mbps megabit(s) per second MBR master boot record MDA monochrome display adapter MGA monochrome graphics adapter MHz megaher
PCMCIA Personal Computer Memory Card International Association PGA pin grid array POST power-on self-test ppm pages per minute PQFP plastic quad flat
SDRAM synchronous dynamic random-access memory SIMM single in-line memory module SMB server management bus SNMP Simple Network Management Protocol SRA
XMS eXtended Memory Specification Z ZIF zero insertion force Back to Contents Page
Indicators on the front of the system are located on the power supplies, hard drives, and the control panel. The CD and diskette drives have green act
Table2-1 lists the drive indicator patterns established by the SCSI backplane firmware. Different patterns are displayed as drive events occur in t
System Messages System messages alert you to a possible operating system problem or to a conflict between the software and hardware. Table2-3 lists
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