Dell Powervault LTO6 Manuel d'utilisateur télécharger pdf (Page 37)

Chapter 5. Troubleshooting

v “Obtaining Drivers and Firmware Upgrades”

v “Selecting a Diagnostic or Maintenance Function”

v “General Guidelines” on page 5-8

v “Methods of Receiving Errors and Messages” on page 5-9

v “Descriptions and Corrective Actions” on page 5-10

v “Drive Status” on page 5-13

v “Drive Maintenance” on page 5-14

v “Fixing SAS Connectivity Problems” on page 5-15

v “Resolving Media-Related Problems” on page 5-16

v “Removing an Internal SAS Tape Drive” on page 5-16

v “TapeAlert” on page 5-17

v “Recovering a Tape Cartridge” on page 5-20

Obtaining Drivers and Firmware Upgrades

Notice: When updating firmware, do not power off the tape drive until the update

is complete, or the firmware may be lost.

For information on the latest versions of firmware, see the Dell support website at

http://support.dell.com.

Selecting a Diagnostic or Maintenance Function

The tape drive can run diagnostics, test write and read functions, test a suspect

tape cartridge, and perform other diagnostic and maintenance functions. The drive

must be in maintenance mode to perform these functions. To place the drive in

maintenance mode and select a diagnostic or maintenance function, see the

Diagnostic and Maintenance Function Codes and Descriptions table.

Note: The host interface on this tape drive is Serial Attached SCSI (SAS). This

interface presents SCSI protocol to the tape drive. In this User's Guide,

references to SCSI relate to SCSI protocol, not the serial interface that it is

transmitted over.

Note: You cannot perform maintenance functions concurrently with read or write

operations. While in maintenance mode, the tape drive does not accept SCSI

commands from the system. Close all tape drive applications before entering

maintenance mode.

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Dell Powervault LTO6 Manuel d'utilisateur Page 37