Dell Dimension 4500 Manuel d'utilisateur

www.dell.com | support.dell.comDell™ Dimension™ 4500

10 Safety Instructionswww.dell.com | support.dell.com• To help avoid possible damage to the system board, wait 5 seconds after turning off the compute

100 Appendixwww.dell.com | support.dell.comFrance (Paris) (Montpellier)International Access Code: 00Country Code: 33City Codes: (1) (4)Home and Small

Appendix 101Hong KongInternational Access Code: 001Country Code: 852Technical Support toll-free: 800 96 4107Customer Service (Penang, Malaysia) 604 63

102 Appendixwww.dell.com | support.dell.comItaly (Milan)International Access Code: 00Country Code: 39City Code: 02Home and Small BusinessTechnical Sup

Appendix 103Japan (Kawasaki)International Access Code: 001Country Code: 81City Code: 44Technical Support (Server)Technical Support Outside of Japan (S

104 Appendixwww.dell.com | support.dell.comLatin America Customer Technical Support (Austin, Texas, U.S.A.)512 728-4093Customer Service (Austin, Texas

Appendix 105Mexico International Access Code: 00Country Code: 52Customer Technical Support 001-877-384-8979or 001-877-269-3383Sales 50-81-8800or 01-80

106 Appendixwww.dell.com | support.dell.comNorway (Lysaker)International Access Code: 00Country Code: 47Technical Support 671 16882Relational Customer

Appendix 107St. Lucia General Support 1-800-882-1521Singapore (Singapore)International Access Code: 005Country Code: 65Technical Support toll-free: 80

108 Appendixwww.dell.com | support.dell.comSweden (Upplands Vasby)International Access Code: 00Country Code: 46City Code: 8Technical Support 08 590 05

Appendix 109Trinidad/Tobago General Support 1-800-805-8035U.K. (Bracknell)International Access Code: 00Country Code: 44City Code: 1344Technical Suppor

Safety Instructions 11 NOTICE: To help avoid possible damage to the system board, wait 5 seconds after turning off the computer before removing a comp

110 Appendixwww.dell.com | support.dell.comU.S.A. (Austin, Texas)International Access Code: 011Country Code: 1Automated Order-Status System toll-free:

Appendix 111Returning Items for Warranty Repair or CreditPrepare all items being returned, whether for repair or credit, as follows:1 Call Dell to obt

112 Appendixwww.dell.com | support.dell.comElectromagnetic Compatibility (EMC) is the ability of items of electronic equipment to function properly to

Appendix 113NOM Information (Mexico Only)The following information is provided on the device(s) described in this document in compliance with the requ

114 Appendixwww.dell.com | support.dell.comDell-branded hardware products purchased in the U.S. or Canada come with either a one-year, two-year, three

Appendix 115Dell will repair or replace products covered under this limited warranty that are returned to Dell’s facility. To request warranty service

116 Appendixwww.dell.com | support.dell.comDELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY STATEMENT OR LIABILIT

Appendix 117This limited warranty does not cover any items that are in one or more of the following categories: software; external devices (except as

118 Appendixwww.dell.com | support.dell.comLimited Warranty Coverage During Year TwoDuring the second year of this limited warranty, Dell will provide

Appendix 119General ProvisionsTHIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STAT

12 Safety Instructionswww.dell.com | support.dell.comYou can also take the following steps to prevent static damage:• Do not remove items from their a

120 Appendixwww.dell.com | support.dell.comThree-Year Limited Warranty (U.S. Only) Dell Computer Corporation ("Dell") manufactures its hardw

Appendix 121Limited Warranty Coverage During Year OneDuring the one-year period beginning on the invoice date, Dell will repair or replace products co

122 Appendixwww.dell.com | support.dell.comYou will pay Dell for replacement parts if the replaced part is not returned to Dell. The process for retur

Appendix 123These provisions apply to Dell’s three-year limited warranty only. For provisions of any service contract covering your system, refer to y

124 Appendixwww.dell.com | support.dell.comLimited Warranty Coverage During Year One During the one-year period beginning on the invoice date, Dell wi

Appendix 125You will pay Dell for replacement parts when the replaced part is not returned to Dell. The process for returning replaced parts, and your

126 Appendixwww.dell.com | support.dell.comIf Dell elects to exchange a system or component, the exchange will be made in accordance with Dell's

Appendix 127Dell will repair or replace products covered under this limited warranty that are returned to Dell’s facility. To request warranty service

128 Appendixwww.dell.com | support.dell.comDELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY STATEMENT OR LIABILIT

Appendix 129This limited warranty does not cover any items that are in one or more of the following categories: software; external devices (except as

Safety Instructions 13What Are You Looking For? Find it Here• A diagnostic program for my computer• Drivers for my computer • My computer documentatio

130 Appendixwww.dell.com | support.dell.comLimited Warranty Coverage During Year TwoDuring the second year of this limited warranty, Dell will provide

Appendix 131DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS LIMITED WARR

132 Appendixwww.dell.com | support.dell.comDamage due to shipping the products to you is covered under this limited warranty. Otherwise, this limited

Appendix 133Dell owns all parts removed from repaired products. Dell uses new and reconditioned parts made by various manufacturers in performing warr

134 Appendixwww.dell.com | support.dell.comGeneral ProvisionsDELL MAKES NO EXPRESS WARRANTIES OR CONDITIONS BEYOND THOSE STATED IN THIS LIMITED WARRAN

Appendix 135"Total Satisfaction" Return Policy (U.S. Only)If you are an end-user customer who bought new products directly from a Dell compa

136 Appendixwww.dell.com | support.dell.comOne-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only)GuaranteeDell Computer Corpo

Appendix 137Limitation and Statutory RightsDell makes no other warranty, guarantee or like statement other than as explicitly stated above, and this G

138 Appendixwww.dell.com | support.dell.com

Index 139Aaudio. See soundBbatterydisposal, 12replacing, 93BIOS, 90Ccardsadding, 70connectors, 69removing, 74CD drivefixing problems, 28CD-RW drivefix

14 Safety Instructionswww.dell.com | support.dell.com• How to reinstall my operating systemOperating System CD If you reinstall your operating system,

140 Index140 IndexIInternetfixing problems, 30IRQ conflicts, 54Mmemoryadding, 76connectors, 69messagesstart-up, 31, 33modemfixing problems, 30monitorf

Index 141Wwarranty information, 114Windows XPdevice driver rollback, 53Help, 26reinstalling, 55scanner, 42shutdown, 22

142 Index142 Index

Safety Instructions 15• How to set up my computer Start Here Setup Diagram• Tips on using Windows• How to clean my computer• How to use my mouse and

16 Safety Instructionswww.dell.com | support.dell.com

SECTION 1Connecting a PrinterTransferring Information to a New ComputerSetting Up a Home and Office NetworkTurning Off the Computer

18 Setting Upwww.dell.com | support.dell.comSee the documentation that came with the printer for any recommended preparation procedures, such as:• Rem

Setting Up 193 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel.4 Install the printer dr

HINT: A HINT indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to h

20 Setting Upwww.dell.com | support.dell.comIf your printer installation CD does not automatically run, click the Start button on the Microsoft® Windo

Setting Up 21Connecting to a Network AdapterBefore your computer can communicate on a network, your computer must have a network adapter installed and

22 Setting Upwww.dell.com | support.dell.com NOTICE: To prevent data loss, you must turn off your computer through the Start menu rather than by press

SECTION 2Finding SolutionsFinding Help InformationBattery ProblemsDrive ProblemsE-Mail, Modem, and Internet ProblemsError MessagesGeneral ProblemsKeyb

24 Solving Problemswww.dell.com | support.dell.comSometimes it’s difficult to figure out where to go for answers. Use this chart to help you quickly f

Solving Problems 25See page 44.See page 43.See page 41.See page 30.See page 37.See page 36.See page 27.See page 38.See page 33.See page 42.See page 31

26 Solving Problemswww.dell.com | support.dell.com CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the

Solving Problems 27Floppy drive problemsENSURE THAT WINDOWS® RECOGNIZES THE DRIVE — Double-click My Computer on the desktop. If the floppy drive is no

28 Solving Problemswww.dell.com | support.dell.com NOTICE: Do not attempt to clean drive heads with a swab. You may accidentally misalign the heads, w

Solving Problems 29Problems writing to a CD-RW drive HINT: If you disable standby mode to write to a CD-RW drive, remember to reenable standby mode wh

Contents 3Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . 9When Using Your Computer. . . . . . . . . . . . . . . . . . . 9Wh

30 Solving Problemswww.dell.com | support.dell.com HINT: Connect the modem to an analog telephone jack only. The modem does not operate while it is co

Solving Problems 31TURN OFF CALL WAITING (CATCH-PHONE) — See your telephone directory for instructions on deactivating this feature. Then adjust the d

32 Solving Problemswww.dell.com | support.dell.comA REQUIRED .DLL FILE WAS NOT FOUND — The program that you are trying to open is missing an essential

Solving Problems 33A program stops respondingA program crashes repeatedly HINT: Software usually includes installation instructions in its documentati

34 Solving Problemswww.dell.com | support.dell.comA solid blue screen appearsOther software problemsTURN THE COMPUTER OFF — If the computer does not r

Solving Problems 35Other technical problemsGeneral hardware problemsIf your computer exhibits one or more of the following symptoms, a device conflict

36 Solving Problemswww.dell.com | support.dell.comREMOVE ANY RECENTLY ADDED HARDWARE TO SEE IF IT RESOLVES THE CONFLICT — If removing the hardware res

Solving Problems 37RESTART THE COMPUTER1 Simultaneously press <Ctrl><Esc> to display the Start menu.2 Ty p e u, press the keyboard arrow

38 Solving Problemswww.dell.com | support.dell.comCHECK THE MOUSE SETTINGS1 Click the Start button, click Control Panel, and then click Printers and O

Solving Problems 39 CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. HINT: If the power lig

4 ContentsDrive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 27Floppy drive problems . . . . . . . . . . . . . . . . . . . . . 27

40 Solving Problemswww.dell.com | support.dell.comIF THE POWER LIGHT IS OFF — The computer is either turned off or is not receiving power.• Ensure th

Solving Problems 41 HINT: Dell does not cover the printer’s warranty. If you need technical assistance for your printer, call the printer’s manufactur

42 Solving Problemswww.dell.com | support.dell.com HINT: Dell does not cover the scanner’s warranty. If you need technical assistance for your scanner

Solving Problems 43 HINT: The volume control in some MP3 players overrides the Windows® volume setting. If you have been listening to MP3 songs, ensur

44 Solving Problemswww.dell.com | support.dell.comIf the screen is blank HINT: See the monitor documentation for troubleshooting procedures.CHECK THE

Solving Problems 45If the screen is difficult to readCHECK THE MONITOR SETTINGS — See the monitor documentation for instructions on adjusting the cont

46 Solving Problemswww.dell.com | support.dell.com

SECTION 3Diagnostic LightsUsing System RestoreReinstalling DriversResolving Software and Hardware IncompatibilitiesReinstalling Windows® XP

48 Advanced Troubleshootingwww.dell.com | support.dell.comTo help you troubleshoot a problem, your computer is equipped with four lights on the back p

Advanced Troubleshooting 49No memory modules are detected.• Reinstall all memory modules (see page 76) and then restart the computer.• To eliminate th

Contents 53 Advanced TroubleshootingDiagnostic Lights . . . . . . . . . . . . . . . . . . . . . . . . . . 48Using System Restore . . . . . . . . . .

50 Advanced Troubleshootingwww.dell.com | support.dell.comThe Microsoft® Windows® XP operating system provides System Restore to allow you to return y

Advanced Troubleshooting 514 Type a name for your new restore point in the Restore point description field.The present date and time are automatically

52 Advanced Troubleshootingwww.dell.com | support.dell.comUndoing the Last System Restore NOTICE: Before undoing the last system restore, save and clo

Advanced Troubleshooting 53Using Windows® XP Device Driver RollbackWindows XP Device Driver Rollback replaces a device driver with the previously inst

54 Advanced Troubleshootingwww.dell.com | support.dell.com5 At the Welcome Dell System Owner screen, click Next. HINT: The ResourceCD displays drivers

Advanced Troubleshooting 558 Resolve any IRQ conflicts, as described in step 5.If an IRQ conflict exists, the Device status area in the Properties win

56 Advanced Troubleshootingwww.dell.com | support.dell.com2 Turn off the computer (see page 22), and then turn the computer on again.3 When the blue D

Advanced Troubleshooting 5712 If the Modem Dialing Information screen appears, enter the requested information. Then click Next.13 Enter the date, tim

58 Advanced Troubleshootingwww.dell.com | support.dell.com

SECTION 4Front and Back View of the ComputerReattaching the Front Door and Hinge ArmsOpening the Computer CoverLooking Inside Your ComputerInstalling

6 ContentsAdding or Replacing the AGP Card . . . . . . . . . . . . . . . . 78Card Removal . . . . . . . . . . . . . . . . . . . . . . . . . 79Card

60 Adding Partswww.dell.com | support.dell.comFront View CD activity lightCD headphone jackCD drive eject buttonfloppy drive lightfloppy drive eject b

Adding Parts 61 HINT: The front-panel door is removable; if you remove it or accidentally knock it off its hinges, it snaps back in place. For instruc

62 Adding Partswww.dell.com | support.dell.comBack ViewTo prevent damage to your computer, the front door is designed to "break away" if it

Adding Parts 63Reattaching the Hinge Arms CAUTION: Before you begin any of the procedures in this section, follow the safety instructions listed in &

64 Adding Partswww.dell.com | support.dell.com5 Lift both hinge arms to the horizontal position. 6 Use the two view slots to align the pivot bar with

Adding Parts 65 NOTICE: Using excessive force to pull the hinge arms into place may damage the arms or the front panel.7Pull the arms toward you until

66 Adding Partswww.dell.com | support.dell.com8 After the hinge arms snap into place, lower and raise the arms two or three times to properly seat the

Adding Parts 67release buttonarrowrelease button

68 Adding Partswww.dell.com | support.dell.com HINT: The AGP card is removed from the following illustration to provide a better view of the inside of

Adding Parts 69System Boardmemory module connectors (DIMM 0, DIMM 1) page 76floppy drive connector (FLOPPY)hard drive connector (PRI IDE)battery socke

Contents 7"Total Satisfaction" Return Policy (U.S. Only) . . . . . . . . . 135One-Year End-User Manufacturer Guarantee (Latin America and

70 Adding Partswww.dell.com | support.dell.com CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on pag

Adding Parts 717 If you are installing a new card, remove the filler bracket to create a card-slot opening. Then continue with step 9.8 If you are rep

72 Adding Partswww.dell.com | support.dell.com11 Before you lower the retention arm, make sure that:• The tops of all cards and filler brackets are fl

Adding Parts 73NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing pro

74 Adding Partswww.dell.com | support.dell.comRemoving a Card CAUTION: Before you begin any of the procedures in this section, follow the safety inst

Adding Parts 757 If you are removing the card permanently, install a filler bracket in the empty card-slot opening.If you need a filler bracket, conta

76 Adding Partswww.dell.com | support.dell.com CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on pag

Adding Parts 77Adding a Memory Module1 Press out the securing clip at each end of the memory module connector.2 Align the notches on the bottom of the

78 Adding Partswww.dell.com | support.dell.com NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it in

Adding Parts 79Card Removal1 Remove the filler bracket by raising the card retention arm and sliding the bracket up.2 On the card clip, press the tab

8 Contents

80 Adding Partswww.dell.com | support.dell.comCard Installation1 To add or replace the card, gently press it down into the slot connector until it cli

Adding Parts 81 NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, such as a foam pad, that w

82 Adding Partswww.dell.com | support.dell.comb Press in the two green rail tabs and pull the first hard drive out of the upper bay.c Gently slide the

Adding Parts 8314 Close the computer cover (see page 83). NOTICE: To connect a network cable, first plug the cable into the network wall jack and then

84 Adding Partswww.dell.com | support.dell.com NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it in

SECTION 5SpecificationsStandard SettingsClearing Forgotten PasswordsReplacing the BatteryDell Technical Support Policy (U.S. Only)Contacting DellRegul

86 Appendixwww.dell.com | support.dell.comMicroprocessorMicroprocessor type Intel® Pentium® 4L1 cache 8 KB first-levelL2 cache integrated 256-KB or 51

Appendix 87MemoryArchitecture DDR SDRAM Memory connectors twoMemory capacities 128-, 256-, and 512-MB non-ECC DDR SDRAMMinimum memory 128 MBMaximum me

88 Appendixwww.dell.com | support.dell.comPorts and Connectors (continued)Internally accessible:Primary IDE channel 40-pin connector on PCI local busS

Appendix 89PhysicalHeight x Width x Depth 42.5 x 18.1 x 44.7 cm (16.7 x 7.1 x 17.6 inches)Weight 12.7 kg (28 lb)EnvironmentalTemperature:Operating 10°

Safety Instructions 9Use the following safety guidelines to protect yourself and your computer.When Using Your Computer CAUTION: Do not operate your

90 Appendixwww.dell.com | support.dell.comThe system setup program contains the standard settings for your computer. NOTICE: Unless you are an expert

Appendix 91System Setup Program ScreensThe system setup program screens display the current configuration information for your computer. Information o

92 Appendixwww.dell.com | support.dell.com CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9.

Appendix 93 CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9.A coin-cell battery maintains c

94 Appendixwww.dell.com | support.dell.com5 Insert the new battery into the socket with the side labeled "+" facing up and snap it into plac

Appendix 95Definition of "Dell-Installed" Software and PeripheralsDell-installed software includes the operating system and some of the appl

96 Appendixwww.dell.com | support.dell.comContact Numbers and AddressesCountry (City)International Access Code Country CodeCity CodeDepartment Name or

Appendix 97Belgium (Brussels)International Access Code: 00Country Code: 32City Code: 2Technical Support 02 481 92 88Customer Care 02 481 91 19Home/Sma

98 Appendixwww.dell.com | support.dell.comChile (Santiago)Country Code: 56City Code: 2Sales, Customer Support, and Technical Support toll-free: 1230-0

Appendix 99Denmark (Copenhagen)International Access Code: 00Country Code: 45 Technical Support 7023 0182Customer Care (Relational) 7023 0184Home/Small