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134 Appendix
www.dell.com | support.dell.com
Chile (Santiago)
Country Code: 56
City Code: 2
Sales, Customer Support, and Technical Support
toll-free: 1230-020-4823
China (Xiamen)
Country Code: 86
City Code: 592
Technical Support website: support.dell.com.cn
Technical Support E-mail: [email protected]
Customer Care E-mail: [email protected]
Technical Support Fax
818 1350
Technical Support (Dimension™ and Inspiron™)
toll-free: 800 858 2969
Technical Support (OptiPlex™, Latitude™, and
Dell Precision™)
toll-free: 800 858 0950
Technical Support (servers and storage)
toll-free: 800 858 0960
Technical Support (projectors, PDAs, printers,
switches, routers, and so on)
toll-free: 800 858 2920
Customer Care
toll-free: 800 858 2060
Customer Care Fax
592 818 1308
Home and Small Business
toll-free: 800 858 2222
Preferred Accounts Division
toll-free: 800 858 2557
Large Corporate Accounts GCP
toll-free: 800 858 2055
Large Corporate Accounts Key Accounts
toll-free: 800 858 2628
Large Corporate Accounts North
toll-free: 800 858 2999
Large Corporate Accounts North Government and
Education
toll-free: 800 858 2955
Large Corporate Accounts East
toll-free: 800 858 2020
Large Corporate Accounts East Government and
Education
toll-free: 800 858 2669
Large Corporate Accounts Queue Team
toll-free: 800 858 2572
Large Corporate Accounts South
toll-free: 800 858 2355
Large Corporate Accounts West
toll-free: 800 858 2811
Large Corporate Accounts Spare Parts
toll-free: 800 858 2621
Colombia General Support
980-9-15-3978
Costa Rica General Support
0800-012-0435
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
- Dell™ Dimension™ XPS 1
- Notes, Notices, and Cautions 2
- Contents 3
- 2 Optimizing Performance 4
- 3 Solving Problems 4
- 4 Advanced Troubleshooting 5
- 6 Contents 6
- 6 Appendix 7
- 8 Contents 8
- Finding Information 9
- 10 Finding Information 10
- NOTE: The color of your 11
- 12 Finding Information 12
- Opening the Drive Door 13
- Connecting Two Monitors 15
- Connecting a TV 16
- About Serial ATA Drives 17
- About Your RAID Configuration 17
- RAID Level 0 18
- RAID Level 1 18
- Deleting a RAID Volume 21
- Creating a RAID 0 Volume 22
- Creating a RAID 1 Volume 22
- Migrating to a RAID 0 Volume 23
- Migrating to a RAID 1 Volume 24
- Creating a Spare Hard Drive 24
- Playing CDs and Movies 26
- Copying CDs and DVDs 28
- How to Copy a CD or DVD 29
- Network Setup Wizard 30
- Power Options Properties 32
- Advanced Tab 33
- Hibernate Tab 33
- Optimizing Performance 35
- PCI Express Cards 36
- Solving Problems 37
- CD and DVD drive problems 38
- Hard drive problems 39
- Error Messages 40
- IEEE 1394 Device Problems 41
- Keyboard Problems 41
- Lockups and Software Problems 42
- A program crashes repeatedly 43
- A solid blue screen appears 43
- Other software problems 43
- Memory Problems 44
- Mouse Problems 44
- Network Problems 45
- Power Problems 46
- Printer Problems 47
- Scanner Problems 47
- Sound and Speaker Problems 48
- No sound from headphones 49
- Video and Monitor Problems 50
- 52 Solving Problems 52
- Advanced Troubleshooting 53
- Dell Diagnostics 56
- Dell Diagnostics Main Menu 58
- What Is a Driver? 59
- Identifying Drivers 59
- Reinstalling Drivers 60
- Using Microsoft 61
- Windows 61
- XP System Restore 61
- Creating a Restore Point 62
- Enabling System Restore 63
- Reinstalling Microsoft 64
- Reinstalling Windows XP 65
- Front View 69
- Front View (Doors Open) 70
- Back View 71
- Opening the Computer Cover 73
- Inside View of Your Computer 74
- System Board Components 75
- DDR2 Memory Overview 76
- Installing Memory 77
- Removing Memory 79
- PCI Cards 80
- Removing a PCI Card 82
- Installing a PCI Express Card 84
- Removing a PCI Express Card 87
- CD/DVD drive(s) 88
- Connecting Drive Cables 89
- Hard Drive 90
- Installing a Hard Drive 91
- Adding a Second Hard Drive 94
- Removing a Floppy Drive 96
- Installing a Floppy Drive 96
- CD/DVD Drive 98
- Installing a CD/DVD Drive 99
- Removing and Installing Parts 100
- Processor Airflow Shroud 102
- Processor 103
- Installing the Processor 106
- Front Panel 108
- Replacing the Front Panel 109
- Drive Door 110
- Replacing the Drive Door 111
- Replacing the Battery 113
- Closing the Computer Cover 114
- Appendix 115
- 116 Appendix 116
- 118 Appendix 118
- System Setup 119
- Entering System Setup 120
- System Setup Options 121
- 122 Appendix 122
- Performance 122
- Power Management 123
- Maintenance 123
- POST Behavior 123
- Boot Sequence 124
- Appendix 125 125
- F2 = Setup, F12 = Boot Menu 125
- Clearing Forgotten Passwords 126
- Clearing CMOS Settings 127
- Cleaning Your Computer 127
- Floppy Drive 128
- CDs and DVDs 128
- FCC Notices (U.S. Only) 129
- Contacting Dell 131
- 132 Appendix 132
- 134 Appendix 134
- 136 Appendix 136
- 138 Appendix 138
- 140 Appendix 140
- 142 Appendix 142
- 144 Appendix 144
- 146 Appendix 146
- 148 Appendix 148
- Index 149 149
- 150 Index 150
- Index 151 151
- 152 Index 152
- Index 153 153
- 154 Index 154
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