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C-4 Dell Inspiron 7500 System Reference and Troubleshooting Guide

System Beep Codes

When errors occur during the boot routine that cannot be reported on the integrated

display or on an external monitor (if attached), the computer may emit a series of

beeps that identify the problem. The beep code is a pattern of sounds: for example,

one beep, followed by a burst of three beeps, followed by a single beep, and then

another burst of three beeps (code 1-3-1-3) means that the computer was unable to

read data from the keyboard. This information is important to the Dell support staff if

you need to call for technical assistance.

When a beep code is emitted, write it down on a copy of the Diagnostics Checklist

found in Chapter 5, “Getting Help,” and then look it up in Table C-2. If you are unable

to resolve the problem by looking up the meaning of the beep code, use the Dell

Diagnostics to identify a more serious cause. (See “Running the Dell Diagnostics”

found later in this chapter) If you are still unable to resolve the problem, call Dell for

technical assistance. (See Chapter 5, “Getting Help,” for instructions.)

Table C-2. Beep Codes

Message Cause Action

1-2-2-3 ROM BIOS checksum failure Run the System Board Devices device group in the

Dell Diagnostics. (See “Running the Dell Diagnostics”

found later in this chapter for instructions.) If the

program does not load, call Dell for technical assis-

tance. (For instructions, see Chapter 5, “Getting Help.”)

1-3-1-1 DRAM refresh failure Run the System Board Devices device group in the

Dell Diagnostics. (See “Running the Dell Diagnostics”

found later in this chapter for instructions.) If the

program does not load, call Dell for technical assis-

tance. (For instructions, see Chapter 5, “Getting Help.”)

1-3-1-3 Keyboard controller test failure Run the PC-AT Compatible Keyboards device group in

the Dell Diagnostics. (For instructions, see “Running

the Dell Diagnostics” found later in this chapter.)

1-3-4-1 RAM failure on address line nnnn Run the System Memory device group in the Dell

Diagnostics. (See “Running the Dell Diagnostics” found

later in this chapter for instructions.) If the program

does not load, call Dell for technical assistance. (For

instructions, see Chapter 5, “Getting Help.”)

1-3-4-3 RAM failure on data bits nnnn of

the high byte on the memory bus

Run the System Memory device group in the Dell

Diagnostics. (See “Running the Dell Diagnostics” found

later in this chapter for instructions.) If the program

does not load, call Dell for technical assistance. (For

instructions, see Chapter 5, “Getting Help.”)

NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the system Help.

1 2 ... 129 130 131 132 133 134 135 136 137 138 139 ... 161 162

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Dell 7500 Manuel d'utilisateur Page 134

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