Me and My Dell© 2014 Dell Inc.
10 ContentsTroubleshooting 85Basic Troubleshooting Steps 85Diagnostics 85Pre-Boot System Assessment 85Invoking PSA 85Enhanced PSA 86LCD BIST
100 Dell and the Environment1 monitor at or below eye level 4 feet flat on the floor2 monitor and keyboard positioned directly in front of the u
Dell and the Environment 101Bamboo — Nature’s Eco-Friendly Packaging SolutionTo help achieve the shared goal of finding new ways to help preserv
102 Regulatory Compliance PolicyRegulatory Compliance PolicyFor complete details, visit dell.com/regulatory_compliance.Contact Details for Regul
Contents 11References 94Computer Maintenance 94Power Management 94Configuring Power Settings 95Configuring the Power Button Behavior 96Improv
12 Signing inWindows 8.1 FeaturesSigning inYou can sign in to Windows 8.1 using either a Microsoft account or a localaccount.Microsoft accountNOT
Accessing the desktop 13Accessing the desktopTo access the desktop interface — like in the previous versions of Windows— tap or click the Deskt
14 Start screen and tilesStart screen and tilesStart screen provides access to apps, friends, files and folders, and so on. You can customize th
More Information 15More InformationYou can get more information on Windows 8.1 and the new features using any of the following resources.•Help
16 Setting Up Your ComputerSetting Up Your ComputerThe setup procedure will vary according to your computer. For setup instructions specific to
Setting Up Your Computer 17Windows 71. Make sure that wireless is enabled on your computer or tablet.2. In the notification area, select .3. Cli
18 Setting Up Your ComputerSetting up AudioDell laptops and tablets have built‑in speakers that support 2‑channel audio. To use the built‑in spe
Setting Up Your Computer 19Connecting 5.1 Speakers1 Rear audio connector on the computer5 Center/LFE surround out on the speaker2 Center/LFE sur
NOTE: A NOTE indicates important information that helps you make better use of your computer.CAUTION: A CAUTION indicates potential damage to hardware
20 Setting Up Your ComputerConnecting 7.1 Speakers1 Rear audio connector on the computer6 Center/LFE surround out on the speaker2 Center/LFE su
Setting Up Your Computer 21Setting Up Your PrinterYou can connect a printer to your computer using USB. Some printers may also support Wi‑Fi and
22 Setting Up Your ComputerSetting Up Your WebcamIntegrated WebcamThe integrated webcam is present on the laptop display or external display. If
Power Adapter 23About Your ComputerPower AdapterPower adapters are used to supply power to portable computers and certain desktop computers. The
24 BatteryBatteryBatteries are mainly classified by their power ratings, such as 45WHr, 65WHr, and soon. The battery allows you to use your dev
Touchpad 25TouchpadA touchpad is available on most laptops and provides the functionality of amouse. It has a touch-sensitive surface that senses
26 Keyboard3D Camera3D camera allows you to capture and stream three-dimensional images, making it possible to perceive distance, size, dimensions
Keyboard 27•Navigation keys for moving the cursor around in documents or windows: <Home>, <End>, <Page Up>, <Page Down>,
28 Keyboard]The backlit keyboard on Dell laptops have different lighting states. Press the <Fn> and the right-arrow key to toggle between th
Service Tag and Express‑Service Code 29Service Tag and Express‑Service CodeYou can find the Service Tag and the Express-Service Code of your com
Contents 3ContentsWindows 8.1 Features 12Signing in 12Microsoft account 12Local account 12Locking and unlocking your computer 12Accessing the
30 Storage DeviceStorage DeviceStorage devices allow you to store data for later use. Storage devices can be internal or external. Most storage de
Storage Device 31Memory CardsMemory cards, also referred to as media or flash cards, use flash memory to store data. They are re-writeable, fast
32 Storage DeviceExtreme Digital (xD) Memory Stick XC (MSXC) Compact Flash I , II/Compact Flash MDMemory Stick DuoMemory Stick Pro DuoMemory Sti
Memory Module 33Memory ModuleA memory module stores temporary data that your computer needs to perform tasks. Any file or application loads in t
34 System BoardSystem BoardA system board forms the central part of computers. All other devices connect to the system board to be able to interac
Chipset 35ChipsetThe chipset controls the components on the system board and allows communication between various components. Generally, the chips
36 Computer FanComputer FanA computer fan cools the internal components of a computer by expelling hot air from the computer. Computer fans are co
Video Card 37Video CardVideo cards process graphics data and send video output to a display device such as a monitor or projector.Video cards ca
38 TV TunersTV TunersYou can use TV tuners to watch television on your computer. TV tuners are available for desktop and laptop computers as inter
Speakers 39SpeakersLaptops and tablets have built-in speakers for audio output. Desktops also have a built-in speaker, however, they are used only
4 ContentsSetting Up Your Webcam 22Integrated Webcam 22External Webcam 22Setting up Bluetooth 22About Your Computer 23Power Adapter 23Batter
40 WebcamWebcamA webcam allows you to capture videos and photos, and can also be used for video calls. Your display may have a built-in webcam or
Network 41Wireless Local Area Network (WLAN)Devices are connected wirelessly and cover a relatively small area, generallywithin a house or a build
42 NetworkModemModems allow you to connect your computer or router to the internet. Modems can be analog (dial-up) or digital (DSL or Cable). DSL
Network 43Wireless Wide Area Network (WWAN) AdapterWireless Wide Area Network (WWAN) controllers allow wireless connectivity through cellular towe
44 Charging the BatteryUsing Your ComputerCharging the BatteryConnect the power adapter to your computer or tablet to charge the battery. The ba
Using your Keyboard 45<Fn><Esc> Activate a power management mode. Youcan reprogram this keyboard shortcut to activate a different p
46 Using your Keyboard<Ctrl> and right‑arrow key Move the cursor to the beginning of the next word.<Ctrl> and left‑arrow key Move th
Using your Keyboard 47Keyboard Shortcuts — Windows 8.1/Windows RTThis table provides some keyboard shortcuts specific to Windows8.1 and Windows
48 Using your KeyboardWindows key, <Ctrl>, and<Tab>Cycle through open apps (except desktop apps) and snap them as they are cycled.W
Using your Keyboard 49Windows 71. Click Start → Control Panel.2. If your Control Panel is displayed by Category, click on the View by: drop‑do
Contents 5Storage Device 30Internal Storage Devices 30Removable Storage Devices 30Optical Drives and Discs 30Memory Cards 31Memory Module 33
50 Using Your TouchpadUsing Numeric Keypad on a Laptop1 Numeric KeypadYour laptop may have a numeric keypad integrated into the keyboard. Theke
Using Your Touchpad 51Touchpad GesturesNOTE: Some touchpad gestures may not be supported on your computer.NOTE: You can change the touchpad gest
52 Using Your TouchpadCircular Scroll Up/Down — Allows you to scroll up/down.In the vertical‑scroll zone at the right edge of the touchpad, move
Using Your Touchpad 53Two-finger zoom — Allows you to zoom‑in or zoom‑out using two fingers.Place two fingers on the touchpad and then move them
54 Using Your TouchscreenQuick LaunchAllows you to open your favorite applications. Tap three fingers on the touchpad to launch the pre‑configur
Using Your Touchscreen 55ZoomPlace two fingers on the touchscreen and then move them apart to zoom‑in.Place two fingers on the touchscreen and t
56 Using Your TouchscreenRotateRotate clockwise — Keeping a finger or thumb in place, move the other finger in an arched direction to the right
Using Bluetooth 57Using BluetoothYou can connect (pair) Bluetooth devices such as mice, keyboard, headsets, phones, TV, and so on. For details o
58 Using the WebcamUsing the WebcamIf your computer or display has a built‑in webcam, the drivers are installed and configured at the factory. T
Audio 59Ports and ConnectorsAudioAudio connectors allow you to connect speakers, headphones, microphones, sound systems, amplifiers, or TVs audio
6 ContentsModem 42Router 42Network-Interface Controller (NIC) 42Wireless Wide Area Network (WWAN) Adapter 43Bluetooth 43Near-Field Communication
60 AudioSide-surround sound port — Connect left/right speakers.RCA S/PDIF port — Transmits digital audio without the need of analog audio conversi
eSATA 61USB StandardsUSB 3.0 — This is also referred to as SuperSpeed USB. This port supports data transmission speed of up to 4.8 Gbps and is bac
62 Visual Graphics Array (VGA)Visual Graphics Array (VGA)Visual Graphics Array (VGA) allows you to connect to monitors, projectors, and so on.Yo
HDMI 63Advantages of DisplayPort•Supports high resolutions and high refresh‑rates•Supports 3D transmission•Supports multiple display‑devices si
64 S/PDIFMicro HDMIMicro High Definition Multimedia Interface (HDMI) provides digital connection between your computer and portable devices such a
Computrace 65Software and ApplicationsComputraceComputrace allows you to track computers as they change hands or move around an organization, and
66 My Dell DownloadsEnabling Computrace1. Turn on (or restart) your computer. 2. When the DELL logo appears, press <F2> immediately to ent
My Dell 67My DellMy Dell is a one‑stop control panel for system tools and diagnostics. Youcan use My Dell to find your computer’s Service Tag,
68 Solution Station ‑ Backup and Recovery — Access system recovery tools that allow you to: ‑ Create a Dell Factory Image Restore file on your com
Quickset 69Solution Station OfferingsType OfferingsWarranty and ongoing careExtend warranty or service contactDell Tech ConciergeInstallations and
Contents 7Using Bluetooth 57Pairing a Bluetooth device with your computer 57Using the Webcam 58Capturing a Still Image 58Recording a Video 58
70 NVIDIA 3D ApplicationsInstalling QuicksetQuickset is pre‑installed on a new Dell computer. If you need to reinstall Quickset, download it fro
NVIDIA 3D Applications 71Keyboard ShortcutsThe following are some of the keyboard shortcuts available for 3D gaming:Keys Description Function<
72 DellConnectDellConnectDellConnect is an online tool that allows a Dell agent to access your computer (under your supervision) to remotely diagn
System Recovery Options 73Restoring Your Operating SystemSystem Recovery OptionsYou can restore the operating system on your computer using one
74 Dell Backup and RecoveryDell Backup and RecoveryNOTE: Dell Backup and Recovery option is available only in Windows 8.1.Dell Backup and Recov
Dell Backup and Recovery 75Creating System Reinstall Discs1. Launch Dell Backup and Recovery. 2. Click Bootable Backup tile.3. Click Factory Bac
76 Dell DataSafe Local Backup3. Click Yes, Continue.4. Follow the instructions on the screen.Restoring specific files or folders from a File &am
Dell DataSafe Local Backup 77Dell DataSafe Local BackupFeatures Basic PremiumRestore your system back to factory state Create system reinstall
78 Dell DataSafe Local BackupDell DataSafe Local Backup PremiumNOTE: If you ordered Dell DataSafe Local Backup Premium at the time of purchase,
Dell Factory Image Restore 79Dell Factory Image RestoreCAUTION: Using the Dell Factory Image Restore option permanently removes any programs or
8 ContentsMy Dell Downloads 66My Dell 67Downloading or Upgrading My Dell 67Accessing My Dell 67PC Checkup 67Solution Station 68Solution Stat
80 Dell Factory Image RestoreStarting Dell Factory Image RestoreCAUTION: Using Dell Factory Image Restore permanently deletes all data on the ha
System Restore 81System RestoreCAUTION: Backup data files regularly. System Restore does not monitor or recover your data files.System Restore i
82 System RestoreWindows 7Using System Restore1. Click Start . 2. In the search box, type System Restore and press <Enter>.NOTE: The User A
Operating System Disc 83Operating System DiscCAUTION: Reinstalling the operating system using the operating system disc permanently deletes all
84 Operating System DiscRestoring Your Computer Using System Reinstall Disc To restore your computer using the system reinstall disc: 1. Turn o
Basic Troubleshooting Steps 85TroubleshootingBasic Troubleshooting StepsThis section lists some basic troubleshooting steps you can use to resol
86 Diagnostics3. Select Diagnostics and press <Enter>.4. Follow the instructions on the screen to complete the test.If a component fails the
Diagnostics 87The status area has four tabs:•Configuration — Displays detailed configuration and status information about all devices that can be
88 DiagnosticsInvoking ePSATo invoke ePSA: 1. Restart the computer. 2. Press <F12> at the Dell logo to access the Boot Menu.NOTE: If you wai
Diagnostics 89Beep CodesYour computer may emit a series of beeps during start-up if there are errors or problems. This series of beeps, called a b
Contents 9Dell DataSafe Local Backup 76Dell DataSafe Local Backup 77Dell DataSafe Local Backup Basic 77Launching Dell DataSafe Local Backup 77
90 Changing BIOS SettingsBIOSBIOS stores hardware information about your computer and passes on the information to the operating system when the
Resetting BIOS Password 91Resetting BIOS PasswordBIOS passwords are used to add extra security to computers. You can configure your computer to p
92 Changing the Boot SequenceChanging the Boot SequenceYou may need to change the boot sequence to boot from a device other than your default de
Getting Help 93Getting Help and ContactingDellGetting HelpYou can get information and help on Dell products and services using these online sel
94 Computer Maintenance ReferencesComputer Maintenance It is recommended that you perform the following tasks to avoid general computer problems:•
Power Management 95•Hybrid sleep — Hybrid sleep is a combination of sleep and hibernation. It puts any open documents and programs in memory an
96 Power ManagementConfiguring the Power Button BehaviorTo configure the power button behavior:Windows 8.11. Right-click anywhere on the Start scr
Power Management 97You can improve the battery performance by:•Operating the computer on AC power when possible. Battery life reduces with the
98 Migration TipsDell Desktop ModeIf you primarily use your computer with the power adapter connected, you can enable the desktop mode to moderate
Ergonomic Instructions 99Ergonomic InstructionsCAUTION: Improper or prolonged keyboard use may result in injury.CAUTION: Viewing the monitor scr
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