Dell Inspiron 3800 Manuel d'utilisateur

www.dell.comsupport.dell.comDell™ Inspiron™ 3800 SystemsSOLUTIONS GUIDE

10 Safety Instructionswww.dell.com | support.dell.com• Clean the display with a soft, clean cloth and commercial window cleaner that does not contain

Safety Instructions 11• Handle memory modules with care. Don’t touch the components on a module. Hold a module by its edges. CAUTION: There is a dange

12 Safety Instructionswww.dell.com | support.dell.com

www.dell.com | support.dell.com1SECTION 1Setting Up Connecting a PrinterTurning Off the ComputerUsing the Media BaySetting Up the APR to Connect to a

14 Setting Upwww.dell.com | support.dell.comConnecting a PrinterSee the documentation that came with the printer for any recommended preparation proce

Setting Up 153 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel.4 Install the printer dr

16 Setting Upwww.dell.com | support.dell.comTurning Off the Computer NOTICE: To prevent data loss, you must perform the Windows shutdown procedure to

Setting Up 173 In the Shut Down Windows window, click Shut down and then click OK.The computer automatically turns off after the shutdown process fini

18 Setting Upwww.dell.com | support.dell.comSwapping Devices While the Computer Is Turned Off1 Save and close any open files, exit any open programs,

Setting Up 19 NOTICE: Insert devices before you dock and turn on the computer.5Insert the new device into the bay, and push it until you hear a click.

Hints, Notices, and Cautions HINT: A HINT indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates

20 Setting Upwww.dell.com | support.dell.comSetting Up the APR to Connect to a Network HINT: A network adapter is also referred to as a network interf

Setting Up 21Setting Up the APR for Windows 2000 NOTICE: Do not install the drivers from the CD that is shipped with the APR. The network adapter will

22 Setting Upwww.dell.com | support.dell.com

www.dell.com | support.dell.com2SECTION 2Solving Problems Finding SolutionsAccessing Help FilesPower ProblemsStart-Up Error MessagesVideo and Display

24 Solving Problemswww.dell.com | support.dell.comFinding SolutionsSometimes it’s difficult to figure out where to go for answers. Use this chart to q

Solving Problems 25See page 28.See page 29.See page 31.See page 32.See page 33.See page 37.See page 33.See page 38.See page 39.See page 37.See page 40

26 Solving Problemswww.dell.com | support.dell.comAccessing Help FilesPower Problems HINT: See the Tell Me How help file for information on standby mo

Solving Problems 27Start-Up Error Messages CHECK THE BATTERY—If you are using a battery to power your computer, the battery charge may be depleted. Co

28 Solving Problemswww.dell.com | support.dell.comVideo and Display ProblemsIf the display is blankIf the display is difficult to readNON-SYSTEM DISK

Solving Problems 29Sound and Speaker ProblemsIntegrated SpeakersELIMINATE POSSIBLE INTERFERENCE—Turn off nearby fans, fluorescent lights, or halogen l

Contents 3ContentsSafety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . 7When Using Your Computer. . . . . . . . . . . . . . . . . .

30 Solving Problemswww.dell.com | support.dell.comExternal Speakers HINT: The volume control in some MP3 players overrides the Windows volume setting.

Solving Problems 31Printer ProblemsIf you cannot print to a parallel port printerIf you cannot print to a USB printerVERIFY THE PRINTER CABLE CONNECTI

32 Solving Problemswww.dell.com | support.dell.comModem Problems NOTICE: Connect the modem to an analog telephone wall jack only. Connecting the modem

Solving Problems 33Scanner ProblemsTouch Pad ProblemsExternal Keyboard ProblemsUnexpected CharactersCHECK THE POWER CABLE CONNECTION—Ensure that the s

34 Solving Problemswww.dell.com | support.dell.comDrive Problems HINT: For information on saving files to a floppy disk, see the Tell Me How help file

Solving Problems 35If you cannot play a music CD or install a program from a CD HINT: High-speed CD drive vibration is normal and may cause noise. Thi

36 Solving Problemswww.dell.com | support.dell.comIf the CD-RW drive stops writing HINT: If you must disable standby mode to write to a CD-RW drive, r

Solving Problems 37Network ProblemsWindows Error MessagesCHECK THE NETWORK CABLE CONNECTOR—Ensure that the network cable connector is firmly connected

38 Solving Problemswww.dell.com | support.dell.comGeneral Program ProblemsA program crashesA program stops respondingA REQUIRED .DLL FILE WAS NOT FOUN

Solving Problems 39A solid blue screen appearsInternet Connection ProblemsTURN THE COMPUTER OFF—If the computer does not respond to a keystroke or a p

4 ContentsStart-Up Error Messages . . . . . . . . . . . . . . . . . . . . . 27Video and Display Problems. . . . . . . . . . . . . . . . . . . . 2

40 Solving Problemswww.dell.com | support.dell.comE-Mail ProblemsIf Your Computer Gets Wet CAUTION: Perform this procedure only after you are certain

Solving Problems 4110 Ground yourself by touching one of the metal connectors on the back of the computer.11 Replace the memory modules, the memory mo

42 Solving Problemswww.dell.com | support.dell.comResolving Other Technical ProblemsReinstalling Drivers and Utilities NOTICE: The Dell support websit

Solving Problems 43Reinstalling Windows Me and Windows 98 NOTICE: To prevent conflicts with Windows Me or Windows 98, you must disable any virus prote

44 Solving Problemswww.dell.com | support.dell.com12 In the User Information window, type your name and, if applicable, company name, and then click N

Solving Problems 455 When the Windows 2000 Setup window appears, ensure that the To setup Win2000 now, press ENTER option is highlighted. Then press &

46 Solving Problemswww.dell.com | support.dell.com16 When the Completing the Windows 2000 Setup Wizard window appears, remove the CD from the drive, a

Solving Problems 476 Press the arrow keys to select the following boot sequence:• Boot First Device: CD/DVD/CD-RW Drive• Boot Second Device: Diskette

48 Solving Problemswww.dell.com | support.dell.comEnable Hibernate Support1 Click the Start button, point to Settings, and click Control Panel.2 Doubl

www.dell.com | support.dell.com3SECTION 3Adding Parts Using the Advanced Port ReplicatorAdding MemoryReplacing a Hard DriveUsing the Floppy Drive as a

Contents 5E-Mail Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 40If Your Computer Gets Wet. . . . . . . . . . . . . . . . . . . . .

50 Adding Partswww.dell.com | support.dell.comUsing the Advanced Port Replicator HINT: If you receive a BIOS upgrade floppy disk with your APR, use th

Adding Parts 51The audio line-out connector is on the side of the APR.Connector Icon Connector DescriptionConnect one or two USB devices, such as a US

52 Adding Partswww.dell.com | support.dell.comAPR Controls and IndicatorsDocking the Computer NOTICE: Before you initially connect your computer to th

Adding Parts 532 Disconnect any external devices, and remove any PC Cards from the computer.3 Connect the AC adapter to the connector on the APR, and

54 Adding Partswww.dell.com | support.dell.comUndocking the Computer NOTICE: If you do not have a charged battery installed in the computer when you u

Adding Parts 55Adding MemoryYou can increase your computer memory by installing memory modules on the system board. See page 65 for information on the

56 Adding Partswww.dell.com | support.dell.com3 Disconnect the AC adapter cable from the computer.4 Ground yourself by touching a metal connector on t

Adding Parts 577 Install the memory module: HINT: If the memory module is not installed properly, the computer will not boot. No error message indicat

58 Adding Partswww.dell.com | support.dell.com9 Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical

Adding Parts 59 HINT: You need the Operating System CD to install the Windows operating system. You also need the System Software CD to install the dr

6 Contents4 AppendixSpecifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 64Standard Settings . . . . . . . . . . . . . . . . . . . .

60 Adding Partswww.dell.com | support.dell.com NOTICE: Do not force the drive into the computer. If you experience some resistance, use firm and even

Adding Parts 61Using the Floppy Drive as an External DeviceIf the media bay in your computer is already occupied by another device and you want to als

62 Adding Partswww.dell.com | support.dell.comAttaching the Composite TV-Out Adapter CableYour computer has an S-video TV-out connector for connecting

www.dell.com | support.dell.com4SECTION 4AppendixSpecificationsStandard SettingsContacting DellRegulatory InformationWarranty and Return Policy Inform

64 Appendixwww.dell.com | support.dell.comSpecificationsMicroprocessorMicroprocessor type Intel® Mobile Pentium® III or Mobile Celeron™L1 cache 32 KB

Appendix 65MemoryArchitecture SDRAMMemory module socket two user-accessible SODIMM socketsMemory module capacities 32, 64, 128, 192, and 256 MB3.3-V S

66 Appendixwww.dell.com | support.dell.comVideoVideo type 256-bit hardware-accelerated video supportData bus 2X AGPVideo controller ATI Mobility M3Vid

Appendix 67Power consumption:Panel (typical)Backlight0.7 W 1.6 WControls brightness can be controlled through key combinationsKeyboardNumber of keys 8

68 Appendixwww.dell.com | support.dell.comTrack StickInterface PS/2 compatibleX/Y position resolution (graphics table mode)250 count/sec @ 100 gfSize

Appendix 69Charge time (approximate):Computer on 2.5 hoursComputer off lithium-ion: 1 hournickel-metal hydride: 2.5 hoursLife span (approximate) 400 d

Safety Instructions 7Safety InstructionsUse the following safety guidelines to help protect yourself and your computer. For comfort and efficiency, ob

70 Appendixwww.dell.com | support.dell.comEnvironmentalTemperature range:Operating 0° to 40°C (32° to 104°F)Storage –20° to 60°C (–4° to 140°F)Relativ

Appendix 71Standard SettingsThe system setup program contains the standard settings for your computer. NOTICE: Unless you are an expert computer user,

72 Appendixwww.dell.com | support.dell.comContact Numbers and AddressesCountry (City)International Access Code Country CodeCity CodeDepartment Name or

Appendix 73BruneiCountry Code: 673Customer Technical Support (Penang, Malaysia) 604 633 4966Customer Service (Penang, Malaysia) 604 633 4949Transactio

74 Appendixwww.dell.com | support.dell.comDenmark (Horsholm)International Access Code: 009Country Code: 45 Technical Support 45170182Relational Custom

Appendix 75France (Paris/Montpellier)International Access Code: 00Country Code: 33City Code: (1) (4)Home and Small BusinessTechnical Support 0825 387

76 Appendixwww.dell.com | support.dell.comIreland (Cherrywood)International Access Code: 16Country Code: 353City Code: 1Technical Support 0870 908 080

Appendix 77Japan (Kawasaki)International Access Code: 001Country Code: 81City Code: 44Technical Support (Server) toll free: 0120-1984-35Technical Supp

78 Appendixwww.dell.com | support.dell.comLuxembourgInternational Access Code: 00Country Code: 352Technical Support (Brussels, Belgium) 02 481 92 88Ho

Appendix 79Netherlands (Amsterdam)International Access Code: 00Country Code: 31City Code: 20Technical Support 020 581 8838Customer Care 020 581 8740Ho

8 Safety Instructionswww.dell.com | support.dell.com• Before you connect the computer to a power source, ensure that the voltage rating of the AC adap

80 Appendixwww.dell.com | support.dell.comPortugalInternational Access Code: 00Country Code: 35Technical Support 35 800 834 077Customer Care 34 902 11

Appendix 81Spain (Madrid)International Access Code: 00Country Code: 34City Code: 91Home and Small BusinessTechnical Support 902 100 130 Customer Care

82 Appendixwww.dell.com | support.dell.comTaiw anInternational Access Code: 002Country Code: 886Technical Support toll free: 0080 60 1255Technical Sup

Appendix 83U.S.A. (Austin, Texas)International Access Code: 011Country Code: 1Automated Order-Status System toll free: 1-800-433-9014AutoTech (for por

84 Appendixwww.dell.com | support.dell.comReturning Items for Warranty Repair or Credit1 Call Dell to obtain an authorization number, and write it cle

Appendix 85FCC Notices (U.S. Only)Most Dell computers are classified by the Federal Communications Commission (FCC) as Class B digital devices. Howeve

86 Appendixwww.dell.com | support.dell.comClass BThis equipment has been tested and found to comply with the limits for a Class B digital device pursu

Appendix 87The REN is used to determine the quantity of devices that may be connected to the telephone line. Excessive RENs on the telephone line may

88 Appendixwww.dell.com | support.dell.comFax BrandingThe Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer

Appendix 89NOM Information (Mexico Only)The following information is provided on the device(s) described in this document in compliance with the requi

Safety Instructions 9• When traveling with the hard drive removed from the computer, wrap the drive in a nonconducting material, such as cloth or pape

90 Appendixwww.dell.com | support.dell.comInformación para NOM (únicamente para México)La información siguiente se proporciona en el dispositivo o en

Appendix 91Macrovision Product NoticeThe following product notice applies to the Macrovision Corporation product that is included with the DVD-ROM dri

92 Appendixwww.dell.com | support.dell.com

Index 93IndexAadvanced port replicator, 50APRconnecting to a network, 20audio. See soundBBIOS, 71CCD drivefixing problems, 35CD-RW drivefixing problem

94 Index94 IndexKkeyboardfixing problems, 33unexpected characters, 33Mmedia baydevices, 17swapping devices (active mode), 19memoryadding, 55removing,

Index 95troubleshooting (continued)program stopped responding, 38scanner problems, 33start-up error messages, 27touch pad problems, 33unexpected chara

96 Index96 Index

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