Dell Precision R5500 Owner's ManualRegulatory Model: E15SRegulatory Type: E15S001
Click Start , then click the arrow in the lower-right corner of the Start menu as shown below, and then click Shut Down.• In Windows XP:Click Start →
External connectorsSystem ID Cable Management Arm (CMA) remote LED connectorInternal connectorsSATA two 36-pin Mini-SAS connectors; one seven-pin SATA
Internal connectorsFront panel control one 28-pin connectorHDD Back Panel :SATA two 36-pin Mini-SAS connectors; six 29-pin HDD connectorsPower one 14–
PowerCoin-cell battery 3 V CR2032 lithium coin cellVoltage 100 V to 240 V, 12.00 A to 6.00 A, 50 Hz to 60 HzWattage 1023 W on 100 VAC to 120 VAC, 1100
EnvironmentalStorage 5 Hz to 500 Hz at 0.001 to 0.01 G2/HzMaximum shock:Operating 40 G +/- 5% with pulse duration of 2 msec +/- 10% (equivalent to 20
27Contacting Dell Contacting DellNOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, pa
2Front BezelRemoving the Front Bezel1. Follow the procedures in Before Working Inside Your Computer.2. Unlock the front bezel using the given key.3. L
Installing the Front Bezel1. Insert the front bezel in the slot downwards and push it towards the computer.2. Secure the release tab.3. Lock the front
3Cover Removing the Cover1. Follow the procedures in Before Working Inside Your Computer.2. Remove the front bezel.3. Rotate the latch-release lock co
Related LinksInstalling the CoverInstalling the Cover1. Place the cover on the computer and press down until it clicks into place.2. Press down the co
4Cooling Shroud Removing the Cooling ShroudCAUTION: The computer will be populated with one or two CPUs. Currently, when there is a single CPU install
Related LinksInstalling the Cooling ShroudInstalling the Cooling Shroud1. Gently place the shroud in front of the system fans into the system board.2.
5Optical Drive Removing the Optical Drive1. Follow the procedures in Before Working Inside Your Computer.2. Remove the front bezel.3. Remove the cover
Related LinksInstalling the Optical DriveInstalling the Optical Drive1. Insert the optical drive into the drive bay.2. Connect the power and data cabl
6Hard Drive Carrier Removing the Hard-Drive Carrier1. Follow the procedures in Before Working Inside Your Computer.2. Remove the front bezel.3. Remove
Notes, Cautions, and WarningsNOTE: A NOTE indicates important information that helps you make better use of your computer.CAUTION: A CAUTION indicates
8. Hold the front of the hard drive and slide out until it is free of the drive bay.Related LinksInstalling the Hard-Drive CarrierInstalling the Hard-
7Hard Drive Assembly Removing the Hard-Drive Assembly1. Follow the procedures in Before Working Inside Your Computer.2. Remove the front bezel.3. Remo
9. Lift up the hard-drive caddy from the hard drive and remove.Related LinksInstalling the Hard-Drive AssemblyInstalling the Hard-Drive Assembly1. Pla
8SAS Backplane Removing the SAS Backplane1. Follow the procedures in Before Working Inside Your Computer.2. Remove the front bezel.3. Remove the cover
Related LinksInstalling the SAS BackplaneInstalling the SAS Backplane1. Push the blue release tabs and insert the backplane in the slot along the hard
9Power Supply Removing the Power Supply1. Follow the procedures in Before Working Inside Your Computer.2. Remove the front bezel.3. Remove the cover.4
Installing the Power Supply1. Insert the power supply unit into the computer until it clicks into place.2. Install the SAS backplane.3. Install the ha
10Control Panel Removing the Control PanelCAUTION: Two different Torx drivers are needed for the control panel disassembly/reassembly, a T10 and T8.1.
Related LinksInstalling the Control PanelInstalling the Control Panel1. Attach the control panel cables.2. Replace the torx screw securing the control
11System Fan Removing the System Fans1. Follow the procedures in Before Working Inside Your Computer.2. Remove the front bezel.3. Remove the cover.4.
Contents1 Working on Your Computer... 8Before Working Inside Your Computer...
Related LinksInstalling the System FansInstalling the System Fans1. Insert the fan in the cooling fan assembly until it clicks into place.2. Repeat st
12Fan Bracket Removing the Removable Fan Bracket1. Follow the procedures in Before Working Inside Your Computer.2. Remove the front bezel.3. Remove th
Related LinksInstalling the Removable Fan BracketInstalling the Removable Fan Bracket1. Place the fan bracket in the computer.2. Press both release ta
13Card Cages Removing the Expansion Card Cages1. Follow the procedures in Before Working Inside Your Computer.2. Remove the front bezel.3. Remove the
15. Carefully lift the expansion card cage.16. Flip the expansion cage over.17. Disconnect cables leading to the expansion cards.34
18. Carefully lift the outer expansion card-cage away from the computer.19. Disconnect cables leading to the expansion card cage.20. Carefully lift th
Related LinksInstalling the Expansion Card CagesInstalling the Expansion Card Cages1. Fix the inner expansion card cage in the computer.2. Connect the
14Power Distribution Unit Removing the Power Distribution Unit1. Follow the procedures in Before Working Inside Your Computer.2. Remove the front beze
16. Unroute CPU 1, CPU 2, SAS backplane and optical drive power cables.17. Remove the screws securing the Power Distribution Unit.18. Carefully lift t
Related LinksInstalling the Power Distribution UnitInstalling the Power Distribution Unit1. Place the power distribution unit on the computer.2. Fix t
Removing the SAS Backplane...23Installing the SAS Backplane...
15Center Riser Board Removing the Center Riser Board1. Follow the procedures in Before Working Inside Your Computer.2. Remove the front bezel.3. Remov
16. Lift the center riser board up and away from the computer.Related LinksInstalling the Center Riser BoardInstalling the Center Riser Board1. Place
16CMOS Battery Removing the CMOS Battery1. Follow the procedures in Before Working Inside Your Computer.2. Remove the front bezel.3. Remove the cover.
17. Press the coin-cell battery inward to allow the battery to pop up from the socket. (power distribution unit removed for visibility purposes)18. Li
11. Install the hard drive assembly.12. Install the hard drive carrier.13. Install the optical drive.14. Install the cooling shroud.15. Install the co
17Video Card Removing the Video Card1. Follow the procedures in Before Working Inside Your Computer.2. Remove the front bezel.3. Remove the cover.4. R
18. Press the release tab in the direction shown by (1) and carefully lift the video card up and away from the computer as shown by direction marked (
12. Install the hard drive assembly.13. Install the hard drive carrier.14. Install the optical drive.15. Install the cooling shroud.16. Install the co
18SAS Controller Card Removing the SAS Controller Card1. Follow the procedures in Before Working Inside Your Computer.2. Remove the front bezel.3. Rem
19. Carefully lift the SAS Controller Card up and away from the computer.Related LinksInstalling the SAS Controller CardInstalling the SAS Controller
17 Video Card... 45Removing the Video Card...
13. Install the hard drive assembly.14. Install the hard drive carrier.15. Install the optical drive.16. Install the cooling shroud.17. Install the co
19Remote Access Host Card Removing the Remote Access Host Card1. Follow the procedures in Before Working Inside Your Computer.2. Remove the front beze
20. Carefully lift the Remote Access Host Card up and away from the computer.Related LinksInstalling the Remote Access Host CardInstalling the Remote
13. Install the SAS backplane.14. Install the hard drive assembly.15. Install the hard drive carrier.16. Install the optical drive.17. Install the coo
20Front Chassis Assembly Removing the Front Chassis Assembly1. Follow the procedures in Before Working Inside Your Computer.2. Remove the front bezel.
Related LinksInstalling the Front Chassis AssemblyInstalling the Front-Chassis Assembly1. Slide the front-chassis assembly towards the back of the com
Removing the Front-Chassis Assembly56
21Processor and Heat Sink Removing the Processors and Heat Sink1. Follow the procedures in Before Working Inside Your Computer.2. Remove the front bez
22. Gently lift the heat sink off the processor and remove it from the computer.23. Position your thumb firmly over the processor socket-release lever
25. Carefully lift the processor out of the socket.26. Repeat steps 21 to 25 for the second processor (if installed).Related LinksInstalling the Proce
25 Troubleshooting...76Diagnostic LEDs...
3. Press the processor socket-release lever downwards and fix it under the tab in the locked position.4. Place the heat sink over the processor on the
22Memory Removing the Memory1. Follow the procedures in Before Working Inside Your Computer.2. Remove the front bezel.3. Remove the cover.4. Remove th
23. Remove the memory module.24. Repeat steps 22 and 23 for the other memory modules.Related LinksInstalling the MemoryInstalling the Memory1. Insert
3. Repeat steps 1 and 2 for the remaining memory modules.4. Install the processor and heat sink.5. Install the front chassis assembly.6. Install the r
23System Board Removing the System Board1. Follow the procedures in Before Working Inside Your Computer.2. Remove the front bezel.3. Remove the cover.
24. Lift the blue release tab and gently slide the system board towards the left.25. Carefully lift the system board up and away from the chassis.Rela
Installing the System Board1. Place the system board on the chassis.2. Gently slide the system board towards the back of the computer. Press the blue
24System Setup Boot MenuAs with previous workstation platforms, this computer includes a one-time boot menu. This feature gives users a quick and conv
The computer has several keystroke options available during the POST process at the Dell Logo screen. These keystrokes make several options available.
NOTE: The utility partition is not protected from debug routines or the FDISK utility.System Setup OptionsNOTE: Depending on the computer and its inst
Memory size in CMOS invalid...93Memory tests terminated by keystroke..
General• USB DeviceDrivesDiskette Drive Determines how the BIOS configures floppy drives• Disabled• Enabled (default)SATA Operation Configures the ope
System Configuration• Disable• Enable (Default)• No BootSerial Port #1 Determines how the built-in serial port operates.• Disable• Auto (default)• COM
PerformanceEnable Intel Turbo Boost Technology — Enabled by defaultIntel SpeedStep Enables or disables the Intel SpeedStep mode of the processor.Enabl
Security2. New Password3. Re-enter the new passwordSystem Password Used to prohibit an unauthorized user from booting. Enter the following details and
SecurityClear Intrusion Warning — Enabled by defaultOptions available are enabled when the check box is selected.• Disable• Enable• On-Silent — Enable
MaintenanceService Tag Displays the Service Tag of your computer.Asset Tag Allows you to create a system asset tag if an asset tag is not already set.
25Troubleshooting Diagnostic LEDsNOTE: The diagnostic LEDs only serve as an indicator of the progress through the POST process. These LEDs do not indi
Light PatternProblem Description Troubleshooting StepsDiagnostic LEDs Power Button LEDThe computer is either turned off or is not receiving power.• Re
Light PatternProblem Description Troubleshooting StepsDiagnostic LEDs Power Button LEDworking electrical outlet and press the power button.A possible
Light PatternProblem Description Troubleshooting StepsDiagnostic LEDs Power Button LEDsupply button. If it illuminates, there could be a problem with
1Working on Your Computer Before Working Inside Your ComputerUse the following safety guidelines to help protect your computer from potential damage a
Light PatternProblem Description Troubleshooting StepsDiagnostic LEDs Power Button LEDsame type into your computer.A possible CPU or system board fail
Light PatternProblem Description Troubleshooting StepsDiagnostic LEDs Power Button LEDIf the computer boots, add the peripheral cards back one by one
Light PatternProblem Description Troubleshooting StepsDiagnostic LEDs Power Button LEDMemory modules are detected, but a memory failure has occurred.•
Light PatternProblem Description Troubleshooting StepsDiagnostic LEDs Power Button LEDA possible floppy drive or hard drive failure has occurred.Re-se
Light PatternProblem Description Troubleshooting StepsDiagnostic LEDs Power Button LEDusing is supported by your computer.A possible expansion card fa
Light PatternProblem Description Troubleshooting StepsDiagnostic LEDs Power Button LEDuntil you find the bad one.• If the problem persists, the system
Light PatternProblem Description Troubleshooting StepsDiagnostic LEDs Power Button LEDcorrect for the devices installed on your computer.Beep CodesThe
Code 3-1-1Cause Slave DMA register failureCode 3-1-2Cause Master DMA register failureCode 3-1-3Cause Master interrupt mask register failureCode 3-1-4C
Code 4–2–1Cause No time tickCode 4–2–2Cause Shutdown failureCode 4–2–3Cause Gate A20 failureCode 4–2–4Cause Unexpected interrupt in protected modeCode
Error MessagesAddress mark not foundDescription The BIOS found a faulty disk sector or could not find a particular disk sector.Alert! Previous attempt
NOTE: The color of your computer and certain components may appear differently than shown in this document.To avoid damaging your computer, perform th
Controller has failedDescription The hard drive or the associated controller is defective.Data error Description The floppy or hard drive cannot read
General failure Description The operating system is unable to carry out the command. This message is usually followed by specific information—for exam
Keyboard failureDescription A cable or connector may be loose, or the keyboard or keyboard/mouse controller may be faulty.Memory address line failure
Memory size in CMOS invalidDescription The amount of memory recorded in the computer configuration information does not match the memory installed in
Plug and play configuration errorDescription The computer encountered a problem while trying to configure one or more cards.Read faultDescription The
Time-of-day clock stopped Description The battery might be dead.Time-of-day not set-please run the System Setup program Description The time or date s
Write fault on selected driveDescription The operating system cannot write to the floppy or hard drive.X:\ is not accessible. The device is not ready
26Specifications SpecificationsNOTE: Offerings may vary by region. The following specifications are only those required by law to ship with your compu
MemoryMaximum memory 192 GBVideoDiscrete Up to two PCI Express x16 graphics cards full-height, full-length. Maximum of 450 WAudioIntegrated Analog Dev
Card SlotsSlot 2 PCI Express x16 electrical and mechanical, full-height, full-lengthSlot 3 N/ASlot 4 PCI Express x16 electrical and mechanical, full-h
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