Dell 3330dn Laser PrinterUser's GuideJune 2009 www.dell.com | support.dell.com
• Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at thesame time.Note: Use the handhold
Menu item DescriptionTimeoutsPrint TimeoutDisabled1 sec–255 secSets the amount of time in seconds the printer waits to receive anend-of-job message be
Menu item DescriptionCustom Home MessageOffIP AddressHostnameContact NameLocationZero Configuration NameCustom Text 1Sets a pre-configured or customiz
Menu item DescriptionResource SaveOnOffSpecifies how the printer handles temporary downloads, such asfonts and macros stored in RAM, when the printer
Menu item DescriptionCollateOff (1,1,1,2,2,2)On (1,2,1,2,1,2)Stacks the pages of a print job in sequence when printing multiple copiesNotes:• Off is t
Menu item DescriptionN-up BorderNoneSolidPrints a border around each page image when using N-up (pages-sides)Note: None is the factory default setting
Utilities menuMenu item DescriptionFormat FlashYesNoFormats the flash memory. Flash memory refers to the memory added by installingan optional flash m
PDF menuMenu item DescriptionScale to FitYesNoScales page content to fit the selected paper sizeNote: No is the factory default setting.AnnotationsDo
Menu item DescriptionPCL Emulation SettingsPoint Size1.00–1008.00Changes the point size for scalable typographic fontsNotes:• 12 is the factory defaul
Menu item DescriptionTray RenumberAssign MP FeederOffNone0–199Assign Tray <x>OffNone0–199Assign Manual PaperOffNone0–199Assign Man EnvOffNone0–1
HTML menuMenu item DescriptionFont NameAlbertus MTAntique OliveApple ChanceryArial MTAvant GardeBodoniBookmanChicagoClarendonCooper BlackCopperplateCo
Learning about the printerFinding information about the printerWhat are you looking for? Find it hereInitial setup instructions:• Connecting the print
Menu item DescriptionBackgroundsDo Not PrintPrintSpecifies whether to print backgrounds on HTML documentsNote: Print is the factory default setting.Im
Understanding printer messagesWhen Manual Feeder appears on the display, it refers to the multipurpose feeder.List of status and error messagesActivat
Cartridge Life ExceededThe toner cartridge is exhausted.1 Remove the used toner cartridge, and then install a new one.2 Press to clear the message.C
DO NOT TOUCH Reading flash data DO NOT POWER OFFAs a part of this message, a bar graphic appears on one line of the display, indicating the percentage
Load <src> with <x>Try one or more of the following:• Load the tray or other source with the correct paper type and size.• Cancel the curr
No jobs to cancelWait for the message to clear.Not ReadyThe printer is not ready to receive or process data, or the printer ports are offline.Parallel
Programming System Code DO NOT POWER OFFWait for the message to clear.Warning—Potential Damage: Do not turn the printer power off while Programming Sy
Restoring Factory DefaultsWait for the message to clear.When factory default settings are restored:• All downloaded resources in the printer memory ar
Wait for the message to clear.Waiting, too many events … DO NOT POWER OFFThe printer received too much information. This message appears while it sort
37 Insufficient memory for Flash Memory Defragment operationTry one or more of the following:• Press the down arrow button until Continue appears, an
What are you looking for? Find it here• Software and Drivers—Certified drivers for my printer andinstallers for Dell printer software• Readme files—La
50 PPDS font errorTry one or more of the following:• Press the down arrow button until Continue appears, and then press to clear the message and co
56 Standard USB port disabledTry one or more of the following:• The printer discards any data received through the USB port. Press to clear the mess
200.yy Paper jamThe message indicates either where the paper is jammed or the number of pages jammed.1 To access the jam, try one or more of the follo
233.yy Paper jamThe message indicates either where the paper is jammed or the number of pages jammed.1 To access the jam, try one or more of the follo
251.yy Paper jamThe message indicates either where the paper is jammed or the number of pages jammed.1 Remove the jam from the multipurpose feeder.2 P
Maintaining the printerPeriodically, certain tasks are required to maintain optimum print quality.Cleaning the exterior of the printer1 Make sure that
Conserving suppliesConserving supplies using the printer control panelThere are some settings you can change from the printer control panel that will
Printer attached locally to a computer1 In Windows VistaTM and later:a Click Programs.b Click Dell Printers.c Click Dell 3330dn Laser Printer.In Wi
2 Press the button on the base of the photoconductor kit, and then pull the toner cartridge out using the handle.3 Unpack the new toner cartridge.Warn
5 Install the new toner cartridge by aligning the rollers on the toner cartridge with the arrows on the tracks of thephotoconductor kit. Push the tone
4 System board door5Standard 250-sheet tray (Tray 1)6 Multipurpose feeder door7Paper stop8Standard exit binThe following illustration shows the printe
Place the unit on a flat, clean surface.3 Press the button on the base of the photoconductor kit. Pull the toner cartridge up and out using the handle
4 Unpack the new photoconductor kit. Be careful not to touch the photoconductor drum.5 Insert the toner cartridge into the photoconductor kit by align
Moving the printerMoving the printer to another locationCAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid persona
Administrative supportUsing the Embedded Web ServerIf the printer is installed on a network, the Embedded Web Server is available for a range of funct
To view reports from a network printer:1 Type the printer IP address into the address field of your Web browser.Note: If you do not know the IP addres
To increase or decrease the number of minutes before the printer enters Power Saver mode, do one of the following:Using the Embedded Web Server1 Type
Restoring the factory default settingsIf you want to retain a list of the current menu settings for reference, then print a menu settings page before
TroubleshootingSolving basic printer problemsIf there are basic printer problems, or the printer is unresponsive, make sure:• The power cord is plugge
MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLEDVerify that you are using a compatible printer software.MAKE SURE THE INTERNAL PRINT SERVER IS INST
Job takes longer than expected to printThese are possible solutions. Try one or more of the following:REDUCE THE COMPLEXITY OF THE PRINT JOBReduce the
Configured modelsThe following illustration shows the printer configured with an optional drawer:1 Optional tray (Tray 2)Understanding the printer con
Large jobs do not collateThese are possible solutions. Try one or more of the following:MAKE SURE COLLATE IS SET TO ONFrom Print Properties or the pri
CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER1 Turn the printer off.2 Unplug the printer.3 Check the connection between the option and the pr
Solving paper feed problemsPaper frequently jamsThese are possible solutions. Try one or more of the following:FAN, FLEX, AND STRAIGHTEN THE PAPER IN
5 Press the down arrow button until Jam Recovery appears, and then press .6 Press the down arrow button until On or Auto appears, and then press
Blank pagesTry one or more of the following:• Remove and reinstall the toner cartridge.• Remove and reinstall the photoconductor kit.If the printer st
Gray background• For Windows users: From Print Properties, select a different Toner Darkness setting before sending the job toprint.• For Macintosh us
Incorrect marginsThese are possible solutions. Try one or more of the following:CHECK THE GUIDESMove the width and length guides in the tray to the co
Print is too darkThese are possible solutions. Try one or more of the following:CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGSThe Toner Darknes
Print is too lightThese are possible solutions. Try one or more of the following:CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGSThe Toner Darkne
Skewed printCHECK THE PAPER GUIDESMove the guides in the tray to the correct positions for the paper size loaded.CHECK THE PAPERMake sure you are usin
The following diagrams and tables provide more information about the printer control panel items:Item Description1Menus button ( )Opens the menusNote:
Toner specksThese are possible solutions. Try one or more of the following:THE TONER CARTRIDGE MAY BE DEFECTIVEReplace the toner cartridge.THERE IS TO
MAKE SURE THE PAPER PATH IS CLEARPaper could be caught between the photoconductor kit and the fuser. Check the paper path around the fuser area.CAUTIO
Solid black or white streaks appear on transparencies or paperThese are possible solutions. Try one or more of the following:MAKE SURE THE FILL PATTER
AppendixDell Technical Support PolicyTechnician-assisted technical support requires the cooperation and participation of the customer in thetroublesho
Warranty and Return PolicyDell Inc. (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to newin accordan
IndexNumerics1565 Emulation error, loademulation option 124200.yy Paper jam 122201.yy Paper jam 122202.yy Paper jam 122231.yy Paper jam 122233.yy
EEmbedded Web Server 133checking device status 133does not open 152modifying confidential printsettings 134setting up e-mail alerts 135Enabling M
multipurpose feeder loading 38Must be in Ready state to entermenus 114NNarrow media enabled 114NetWare menu 90Network 114Network <x> 114Ne
printer messages 1565 Emulation error, loademulation option 124200.yy Paper jam 122202.yy Paper jam 122231.yy Paper jam 122233.yy Paper jam 12323
Programming System Code 116publications, finding 11QQuality menu 104RReady 116recommended print side 46recycled paper using 47Remote Management
Item Description1Display Shows messages that communicate the status of the printer or that indicate possibleprinter problems that must be resolved. Th
streaked vertical lines 151toner fog or backgroundshading 149toner rubs off 149toner specks 150troubleshooting, printer options drawers 141flash
Item Description1Keypad Enter numbers or symbols if the display screen has a field that accepts these entries.Using the standard exit bin and paper st
Notes:• Do not leave the paper stop in the open position if you are printing on transparencies. Doing so may causecreases in the transparencies.• When
Additional printer setupAfter completing any additional printer setup, print a menu settings page to verify that all printer options are installedcorr
ContentsSafety information...9Learning about the printer...
3 Right side 200 mm (8.0 in.)4Left side 12.7 mm (0.5 in.)5 Top 300 mm (12.0 in.)Installing internal optionsCAUTION—SHOCK HAZARD: If you are accessing
2 Use the following illustration to locate the appropriate connector.Warning—Potential Damage: System board electronic components are easily damaged b
An optional memory card can be purchased separately and attached to the system board. To install the memorycard:1 Access the system board.2 Unpack the
4 Push the memory card into the connector until the latches snap into place.5 Close the system board door.Installing a flash memory or firmware cardTh
2 Unpack the card.Note: Avoid touching the connection points along the edge of the card.3 Holding the card by its sides, align the card with the conne
Installing hardware optionsInstalling an optional drawerThe printer supports an optional drawer. Only one drawer may be installed on the printer at on
6 Align the printer with the drawer, and then lower the printer into place.Attaching cables1 Connect the printer to a computer or a network.• For a lo
1 Ethernet port2USB port3 Parallel port4Power cord socketInstalling the printer on a wired networkUse the following instructions to install the printe
6 Select the printer manufacturer from the list.7 Select the printer model from the list, and then click Next.8 Select the printer from the list of pr
5 Click IP.6 Type in the IP address of your printer in the Address field.7 Click Add.• For AppleTalk printing:In Mac OS X version 10.51 From the Apple
Paper characteristics...
3 From the Finder desktop, double-click the printer CD icon that automatically appears.4 Double-click the Install icon.5 Follow the instructions on th
4 Press the down arrow button until Network Setup Page appears, and then press .After the network setup page prints, Ready appears.5 Check the first
Loading paper and specialty mediaThis section explains how to load the paper trays and the multipurpose feeder. It also includes information aboutpape
4 Press the down arrow button until Universal Setup appears, and then press .5 Press the down arrow button until Units of Measure appears, and then
2 Squeeze and slide the guides to the correct position for the paper size you are loading.Loading paper and specialty media34
For long paper like A4 or legal, squeeze and slide the length guide backwards to accommodate the length ofpaper you are loading.If you are loading A6-
3 Flex a stack of paper back and forth to loosen the sheets, and then fan them. Do not fold or crease the paper.Straighten the edges on a level surfac
5 Squeeze and slide the guides to lightly touch the side of the stack.6 Insert the tray.7 If the paper type you loaded differs from the type that was
Using the multipurpose feederOpening the multipurpose feeder1 Grasp the handle, and pull the multipurpose feeder door down.2 Grasp the raised handle,
4 Guide the extension down gently so the multipurpose feeder is extended fully and open.Loading the multipurpose feeder1 Squeeze the tab located on th
Accessing jam areas...
• Flex a stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a levelsurface.Note: Fanning prevents the edges
• Load paper, transparencies, and card stock with the recommended print side faceup and the top edge enteringthe printer first. For more information o
4 Squeeze the tab located on the right width guide to adjust the guides to lightly touch the sides of the stack.5 Slide the paper gently into the mult
Unlinking traysUnlinked trays have settings that are not the same as the settings of any other tray. To unlink a tray using the Papermenu, change the
Changing a Custom Type <x> nameIf the printer is on a network, you can use the Embedded Web Server to define a name other than Custom Type <x
Paper and specialty media guidelinesPaper and specialty media are paper, card stock, envelopes, paper labels, and transparencies. A number of itemsmus
Grain directionGrain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length ofthe paper, or g
Use papers printed with heat-resistant inks designed for use in xerographic copiers. The ink must be able to withstandtemperatures up to 230°C (446°F)
Supported paper sizes, types, weights, andcapacitiesThe following tables provide information on standard and optional paper sources, the types of pape
Paper size Dimensions Standard250-sheet trayOptional tray MultipurposefeederDuplex pathDL Envelope110 x 220 mm(4.3 x 8.7 in.)X X X7 3/4 Envelope(Monar
Set Date/Time menu...
Paper type Standard 250-sheettrayOptional tray Multipurpose feeder Duplex pathTransparencies X XEnvelopes (smooth)2X X X1 Single-sided paper labels de
Software overviewUse the Software and Documentation CD that came with your printer to install a combination of software applications,depending on your
To disable the Dell Printer Alert Utility:1 From the System Tray, right click the icon.2 Select Exit.To re-enable the Dell Printer Alert Utility:1 I
Dell Toner Management SystemPrinting Status WindowNote: For the Printing Status Window to work properly, bidirectional communication support must be i
PrintingThis chapter covers printing, printer reports, and job cancelation. Selection and handling of paper and specialtymedia can affect how reliably
b Customize the settings as needed in the Print dialog:1 With a document open, choose File > Print.2 Select a Paper Source option, and then choose
Source or process Print side Paper orientationMultipurpose feederSimplex (one-sided)printingPreprinted letterheaddesign is placed faceup.The top edge
Tips on using envelopesPrint samples on the envelopes being considered for use before buying large quantities.When printing on envelopes:• Use envelop
• Do not use labels with exposed adhesive.• Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die-cuts of
Job type DescriptionReserve When you send a Reserve print job, the printer does not print the job immediately.It stores the job in memory so you can p
Restoring the factory default settings...
For Macintosh users1 With a document open, choose File > Print.If necessary, click the disclosure triangle to see more options.2 From the print opt
3 Press the down arrow button until Reports appears, and then press .4 Press the down arrow button until Print Directory appears, and then press .
5 Select the job to cancel.6 From the keyboard, press Delete.From the Windows taskbar:When you send a job to print, a small printer icon appears in th
Clearing jamsBy carefully selecting papers and specialty media and loading it properly, you should be able to avoid most jams. Formore information, se
Accessing jam areasOpen doors and remove trays to access jam areas. The following illustration shows possible jam areas:Access point Description1Stand
Jam number To access the jam251 Try one or more of the following:• If the sheet is visible in the multipurpose feeder, gently pull it from the front o
4 Lift the flap in front of the printer, and remove any jammed sheets.5 Align and insert the unit.6 Close the front door.7 Insert the tray.8 Press .2
2 Lift the flap in front of the printer, and then remove any jammed sheets.3 Align and insert the unit.4 Close the front door.5 Press .202 paper jamC
3 Open the rear door.4 Remove the jam.5 Close the rear door.6 Close the front door.7 Press .Clearing jams68
231 paper jamCAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the riskof injury from a hot component,
Solid black or white streaks appear on transparencies or paper...152Embe
5 Close the front door.6 Press .If this does not clear the jam, complete the steps in “233 paper jam” on page 70.233 paper jam1 Remove the tray from
235 paper jamA duplex print job was sent to the printer using a size of paper not supported for duplex printing. A sheet is jammedin the standard exit
2 Remove the jam.3 Insert the optional tray.4 Press .251 paper jamA sheet of paper or specialty media failed to feed completely from the multipurpose
If the sheet is not visible, complete the following steps:1 Open the front door, and then remove the unit.2 Lift the flap at the front of the printer,
Understanding printer menusMenus listA number of menus and menu items are available to make it easy for you to change printer settings:Paper Menu Repo
Paper menuDefault Source menuMenu item DescriptionDefault SourceTray <x>MP FeederManual PaperManual EnvSets a default paper source for all print
Menu item DescriptionTray <x> TypePlain PaperCard StockTransparencyRecycledLabelsBondLetterheadPreprintedColored PaperLight PaperHeavy PaperRoug
Menu item DescriptionMP Feeder SizeA4A5A6ExecutiveFolioJIS B5LegalLetterOficio (Mexico)StatementUniversal7 3/4 Envelope9 Envelope10 EnvelopeC5 Envelop
Menu item DescriptionManual Paper TypePlain PaperCard StockTransparencyRecycledLabelsBondLetterheadPreprintedColored PaperLight PaperHeavy PaperRough/
Substitute Size menuMenu item DescriptionSubstitute SizeOffStatement/A5Letter/A4All ListedSubstitutes a specified paper size if the requested paper si
Menu item DescriptionRough Envelope TextureRoughSpecifies the relative texture of the envelopes loaded in a specific trayNote: Rough is the factory de
Menu item DescriptionTransparency WeightLightNormalHeavySpecifies the relative weight of the transparencies loaded in a specific trayNote: Normal is t
Menu item DescriptionRough/Cotton WeightLightNormalHeavySpecifies the relative weight of the paper loaded in a specific trayNote: Normal is the factor
Menu item DescriptionCustom <x> LoadingDuplexOffDetermines whether 2-sided printing occurs for all jobs that specifyCustom <x> as the pape
Menu item DescriptionPortrait Width3–14.17 inches76–360 mmSets the portrait widthNotes:• If the width exceeds the maximum, then the printer uses thema
Menu item DescriptionNetwork <x> Setup PagePrints a report containing information about the network printer settings, suchas the TCP/IP address
Standard Network or Network <x> menusMenu item DescriptionPCL SmartSwitchOnOffSets the printer to automatically switch to PCL emulation when a p
Menu item DescriptionStd Network SetupReportsNetwork CardTCP/IPIPv6AppleTalkNetWareNet <x> SetupReportsNetwork CardTCP/IPIPv6Apple TalkNetWareFo
Menu item DescriptionJob Timeout0-225 secondsSets the amount of time in seconds that a network print job can take before itis canceledNotes:• 90 secon
Menu item DescriptionEnable FTP/TFTPYesNoEnables the built-in FTP server, which allows files to be transferred to the printerNote: Yes is the factory
Safety informationConnect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible.CAUTION—SHOCK
Menu item DescriptionView AddressShows the assigned AppleTalk addressNote: The address can be changed only from the Embedded Web Server.Set Zone<li
USB menuMenu item DescriptionPCL SmartSwitchOnOffSets the printer to automatically switch to PCL emulation when a print job receivedthrough a USB port
Menu item DescriptionENA Address<xxx>.<xxx>.<xxx>.<xxx>Sets the network address information for an external print server that
Menu item DescriptionParallel BufferDisabledAuto3K to <max size allowed>Sets the size of the parallel input bufferNotes:• Auto is the factory de
Menu item DescriptionParallel with ENAENA AddressENA NetmaskENA Gateway• ENA Address sets the network address information for an external print server
Menu item DescriptionDevice-Initiated E-mailNoneUse Device CredentialsUser-Initiated E-mailNoneUse Device SMTP CredentialsDevice UseridDevice password
Menu item DescriptionRemote LoginsLogin failuresFailure time frameLockout timeLogin timeoutLimits the number and time frames of failed login attempts
Menu item DescriptionConfigure LogEnable AuditYesNoEnable Remote SyslogNoYesRemote Syslog Facility0–23Severity of events to log0–7Specifies whether an
Menu item DescriptionEnable NTPOnOffEnables Network Time Protocol, which synchronizes the clocks of devices on anetworkNote: On is the factory default
Menu item DescriptionQuiet ModeOffOnReduces the amount of noise produced by the printerNotes:• Off is the factory default setting.• On configures the
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