Dell PowerEdge 2500 Guide de l'utilisateur

Dell™PowerEdge™2500SystemsInstallationandTroubleshootingGuide Introduction Indicators, Messages, and Codes Finding Software Solutions Runningt

identification IDE integrated drive electronics IRQ interrupt request ISA Industry-Standard Architecture JEIDA Japanese Electronic Industry Developme

LVD low voltage differential m meter(s) mA milliampere(s) mAh milliampere-hour(s) MB megabyte(s) Mb megabit(s) Mbps megabit(s) per second MBR master b

NiMH nickel-metal hydride NMI nonmaskable interrupt NNM Network Node Manager ns nanosecond(s) NTFS NT File System NVRAM nonvolatile random-access memo

RAID redundant arrays of independent disks RAM random-access memory RAMDAC random-access memory digital-to-analog converter RCU Resource Configurati

SRAM static random-access memory SSU system setup utility SVGA super video graphics array TFT thin film transistor tpi tracks per inch TSR terminate-a

watt-hour(s) X XMM extended memory manager XMS eXtended Memory Specification Z ZIF zero insertion force Back to Contents Page   

Back to Contents Page Introduction Dell™PowerEdge™2500SystemsInstallationandTroubleshootingGuide Other Documents You May Need Getting Help

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Back to Contents Page Indicators, Messages, and Codes Dell™PowerEdge™2500SystemsInstallationandTroubleshootingGuide Applications, operating sy

Back-Panel Features Figure2-3 shows the back-panel features of the non-redundant AC power version of the system. Figure 2-3. Back-Panel Features S

Back to Contents Page Jumpers and Connectors Dell™PowerEdge™2500SystemsInstallationandTroubleshootingGuide Jumpers—AGeneralExplanation Sy

Table2-1 lists the drive indicator patterns established by the SCSI backplane firmware. Different patterns are displayed as drive events occur in th

Table 2-2.PowerSupplyIndicatorPatterns System Messages System messages alert you to a possible operating system problem or to a conflict between

assistance. Bad command or file name Command entered does not exist, is faulty, or is not in pathname specified. Faulty command and syntax, or incorre

Invalid CPU speed detected Microprocessor not supported by system Install a correct version of the microprocessor in the specified microprocessor conn

Reset failed Improperly connected diskette/CD-ROM, hard-disk drive, or power cable Check that the diskette drive/CD-ROM drive unit is seated properly

System Beep Codes When an error that cannot be reported on the monitor occurs during a boot routine, the system may emit a series of beeps that identi

Warning Messages A warning message alerts you to a possible problem and asks you to take corrective action before the system continues a task. For exa

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Back to Contents Page Finding Software Solutions Dell™PowerEdge™2500SystemsInstallationandTroubleshootingGuide Installing and Configuring So

monitor may require a special screen driver program that expects a certain kind of video mode or monitor. In such cases, you may have to develop an al

 Table A-1. System-Board Jumper Settings System Board Connectors See Figure6-1 and Table6-1for the location and description of system board connec

Back to Contents Page RunningtheDell™Diagnostics Dell™PowerEdge™2500SystemsInstallationandTroubleshootingGuide Unlike many diagnostic progr

If the system fails to boot, see "Getting Help," for instructions on obtaining technical assistance. When you start the diagnostics a messag

Most of the device groups consist of several devices. Use the Devices option to select individual devices within the device group(s). When you select

Back to Contents Page Troubleshooting Your System Dell™PowerEdge™2500SystemsInstallationandTroubleshootingGuide If your system is not working

4. Is the monitor working properly? See "Troubleshooting the Video Subsystem." 5. Is the keyboard working properly? See "Troublesh

The front bezel has status and attention indicators. Swinging the front bezel open provides access to the power switch, diskette drive, CD-ROM drive,

 Replacing the System Cover 1. Check that no tools or parts are left inside the system. 2. Fit the cover over the sides of the chassis, and slide

2. Press and release each key on the keyboard. If the keyboard and its cable appear to be free of physical damage, and the keys work, go to step 4.

4. Swap the interface cable with a known working cable. If the problem is resolved, the interface cable must be replaced. See "Getting Help,&qu

l NIC cannot communicate with net Action 1. Enter the System Setup program and confirm that the NIC is enabled. See "Using the System Setup Pr

 Interposer Board Connectors FigureA-4 shows the connectors and sockets located on the interposer board. Figure A-4. Connectors on the Interposer

hot-pluggable redundant power supplies that are front loadable and slide into connectors mounted on the the PDB. When this option is installed, the PD

Troubleshooting the System Battery Problem l Error message shows problem with the battery l System setup program loses the system configuration infor

Figure 5-6.RemovingaCoolingFan  4. Reseat the fan in its compartment. Ensure that the fan connector is firmly seated. 5. If the problem is

Repeat steps 8 and 9, and steps 11 through 13. 15. Repeat step 14 for each of the remaining expansion cards. If you have reinstalled all of the expa

Troubleshooting the Video Subsystem Problem l Monitor not operating l Monitor interface cable not connected correctly or is faulty l Video logic pro

1. Enter the system setup program, and verify that the system is configured correctly. See "Using the System Setup Program" in the User&apo

l Tape drive online indicator fails to light after operating system installs Action 1. Remove the tape that was in use when the problem occurred and

6. Check the SCSI cable connections inside the system: a. Turn off the system, including any attached peripherals, and disconnect the system from i

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Back to Contents Page Installing System Board Options Dell™PowerEdge™2500SystemsInstallationandTroubleshootingGuide This section describes how

6. Repeat step 1. 7. Install the jumper plug on the PASSWD jumper. 8. Replace the right-side computer cover, and then reconnect the computer and

Removing and Replacing Fan Assemblies There are two fan assemblies containing two individual fans. One assembly is located near the SCSI backplane boa

2. Place the fan assembly in the hinge bracket and swing the fan assembly down until the release lever snaps into place. 3. Replace the system co

 To replace a fan: 1. Lower the fan into the fan assembly until the fan snaps into position. 2. Replace the system cover. 3. Close the front be

9. When the card is seated in the connector and the card-mounting bracket is aligned with the brackets on either side of it, close the expansion-car

3. Loosen the two thumbscrews securing the cooling shroud to the system (see Figure6-6). Figure 6-6. Removing and Installing the Cooling Shroud 

2. Remove the power supply by grasping the power supply handle, pressing down on the release lever, and pulling the power supply straight out to clea

Table6-2 illustrates several sample memory configurations based on these guidelines.  Table 6-2.SampleMemoryModuleConfigurations Performing a

Press <F1> to continue; <F2> to enter System Setup 8. Press <F2> to enter the System Setup program, and check the System Memory set

2. Remove the system cover. 3. Remove the cooling shroud (see "Removing the Cooling Shroud"). 4. Locate the memory module sockets in wh

Figure 6-12. Securing Clip  6. Remove the heat sink. 7. Pull the socket release lever straight up until the microprocessor is released (see Fig

Back to Contents Page Abbreviations and Acronyms Dell™PowerEdge™2500SystemsInstallationandTroubleshootingGuide The following list defines or id

trianglepointstowardpin1,whichisalsouniquelyidentifiedbyasquarepad. Figure 6-14. Pin-1 Identification  11. Install the microprocessor

14. Hook the end of the clip without the heat-sink latch to the tab on the edge of the socket facing the front of the system. 15. Push down and pi

ALERT! Bezel was previously removed. 24. Enter the System Setup program, and confirm that the top line in the system data area correctly identifies t

Insert the hardware key into the socket and secure the key with the latches on each end of the socket (see Figure6-19). Figure 6-19. Installing the

Replacing the System Battery The system battery maintains system configuration, date, and time information in a special section of memory when you tu

1. Enter the System Setup program and, if possible, make a printed copy of the System Setup screens. See "Using the System Setup Program,"

Back to Contents Page Installing Drives Dell™PowerEdge™2500SystemsInstallationandTroubleshootingGuide Your system features an internal drive b

3. Align the tabs on side of the peripheral bay with the locking slots in the chassis and slide the peripheral bay forward. 4. Tighten the thumbsc

From the inside of the chassis, push outwards on the center of the insert to remove the insert from the chassis. 7. Remove the peripheral bay (see &

system board. Route the SCSI cable along the top of the cooling shroud. 14. Check all cable connections that may have been loosened during this proc

C Celsius CCFT cold cathode fluorescent tube CD compact disc CD-ROM compact disc read-only memory CGA color graphics adapter cm centimeter(s) CMOS co

Refer to the following guidelines when you configure the SCSI drive: l Disable termination on the drive. The SCSI backplane board provides termination

for removal. 3. Open the front bezel (see "Removing the Front Bezel" in "Troubleshooting Your System"). 4. Open the drive carri

3. Open the front bezel (see "Removing the Front Bezel" in "Troubleshooting Your System"). 4. Remove the system cover. 5. Th

Back to Contents Page Getting Help Dell™PowerEdge™2500SystemsInstallationandTroubleshootingGuide Help Overview Dell Contact Numbers Help O

l Electronic Support Service [email protected] [email protected] (for Asian/Pacific countries only) support.euro.dell.com (for Europe only) l Elec

4. Include any accessories that belong with the item(s) being returned (such as power cables, software diskettes, and guides) if the return is for cr

  NOTE: Toll-free numbers are for use only within the country for which they are listed. Area codes are most often used to call long distance within

Sales (Major Accounts) tollfree:1-800-387-5755 TechFax tollfree:1-800-950-1329 Chile (Santiago) Country Code: 56 City Code: 2 Sales, Customer Supp

Website: http://support.euro.dell.com  E-mail: [email protected]  Germany (Langen) International Access Code: 00 Country Code: 49 City Code: 6103

Faxbox Service 044556-3490 Switchboard 044556-4300 Website: http://support.jp.dell.com  Korea (Seoul) International Access Code: 001 Country Code:

Deutsche Industrie Norm DIP dual in-line package DMA direct memory access DOC Department of Communications (in Canada) dpi dots per inch DRAC DellOpe

E-mail: [email protected]  New Zealand International Access Code: 00 Country Code: 64 Home and Small Business 0800446255 Government and Business 080

Customer Care 902118546 Switchboard 917229200 Fax 917229583 Website: http://support.euro.dell.com  E-mail: [email protected]  Sweden (Up

 Back to Contents Page    Numbers) Public Americas International (systems purchased by governmental agencies [local, state, or federal] or educati

Back to Contents Page Dell™PowerEdge™2500SystemsInstallationandTroubleshootingGuide Notes, Notices, Cautions, and Warnings Notes, Notices, Ca

Back to Contents Page Figures Dell™PowerEdge™2500SystemsInstallationandTroubleshootingGuide Figure2-1. Bezel Indicators Figure2-2. Front-Panel

Back to Contents Page Tables Dell™PowerEdge™2500SystemsInstallationandTroubleshootingGuide Table 2-1. SCSI Hard-Disk Drive Indicator Patterns

electrostatic discharge ESDI enhanced small-device interface ESM embedded server management F Fahrenheit FAT file allocation table FCC Federal Communi