Dell Dimension 2300 Manuel d'utilisateur

www.dell.com | support.dell.comDell™ Dimension™ 2300 video connectorparallel connectorkeyboard connectorUSB 2.0 connectors (4)microphone connectorline

10 When Using Your Computerwww.dell.com | support.dell.comWhen Working Inside Your ComputerBefore you open the computer cover, perform the following s

100 Appendixwww.dell.com | support.dell.comItaly (Milan)International Access Code: 00Country Code: 39City Code: 02Website: support.euro.dell.comE-mail

Appendix 101Japan (Kawasaki)International Access Code: 001Country Code: 81City Code: 44Website: support.jp.dell.comTechnical Support (servers) toll-fr

102 Appendixwww.dell.com | support.dell.comLatin America Customer Technical Support (Austin, Texas, U.S.A.)512 728-4093Customer Service (Austin, Texas

Appendix 103Mexico International Access Code: 00Country Code: 52Customer Technical Support 001-877-384-8979or 001-877-269-3383Sales 50-81-8800or 01-80

104 Appendixwww.dell.com | support.dell.comNorway (Lysaker)International Access Code: 00Country Code: 47Website: support.euro.dell.comE-mail Support (

Appendix 105Puerto Rico General Support 1-800-805-7545St. Kitts and Nevis General Support toll-free: 1-877-441-4731St. Lucia General Support 1-800-882

106 Appendixwww.dell.com | support.dell.comSweden (Upplands Vasby)International Access Code: 00Country Code: 46City Code: 8Website: support.euro.dell.

Appendix 107ThailandInternational Access Code: 001Country Code: 66Technical Support toll-free: 0880 060 07Customer Service (Penang, Malaysia) 604 633

108 Appendixwww.dell.com | support.dell.comU.S.A. (Austin, Texas)International Access Code: 011Country Code: 1Automated Order-Status Service toll-free

Appendix 109Returning Items for Warranty Repair or CreditPrepare all items being returned, whether for repair or credit, as follows:1 Call Dell to obt

When Using Your Computer 11• Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by

110 Appendixwww.dell.com | support.dell.comElectromagnetic Compatibility (EMC) is the ability of items of electronic equipment to function properly to

Appendix 111NOM Information (Mexico Only)The following information is provided on the device(s) described in this document in compliance with the requ

112 Appendixwww.dell.com | support.dell.com

Appendix 113Limited Warranties and Return PolicyDell-branded hardware products purchased in the U.S. or Canada come with either a 90-day, one-year, tw

114 Appendixwww.dell.com | support.dell.comWE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR FOR CONSEQUENTIAL O

Appendix 115When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the product

116 Appendixwww.dell.com | support.dell.com(including, to the full extent permitted by applicable law, relationships with third parties), Dell's

Appendix 117To return products, call Dell customer service to receive a Credit Return Authorization Number within the return policy period applicable

118 Appendixwww.dell.com | support.dell.comDELL MAKES NO EXPRESS WARRANTIES OR CONDITIONS BEYOND THOSE STATED IN THIS LIMITED WARRANTY STATEMENT. DELL

Appendix 119Limited Warranty Coverage During Year OneDuring the one-year period beginning on the invoice date, Dell will repair or replace products co

12 When Using Your Computerwww.dell.com | support.dell.comBattery DisposalYour computer uses a lithium coin-cell battery. The lithium coin-cell batter

120 Appendixwww.dell.com | support.dell.comSOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL, INDIRECT, SPECIAL, P

Appendix 121Limited Warranty Coverage During Years Two and ThreeDuring the second and third years of this limited warranty, Dell will provide, on an e

122 Appendixwww.dell.com | support.dell.comOne-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only)GuaranteeDell Computer Corpo

Appendix 123Dell Computer de Colombia CorporationCarrera 7 #115-33 Oficina 603Bogota, ColombiaDell Computer de Mexico SA de CVPaseo de la Reforma 2620

124 Appendixwww.dell.com | support.dell.com

Index 125IndexAaudio. See soundBbatterydisposal, 12fixing problems, 32replacing, 90BIOS, 87CCD driveadding, 74fixing problems, 34CD-RW drivecopying CD

126 Index126 Indexfloppy drivefixing problems, 33Hhard drivefixing problems, 35hardwarefixing problems, 41incompatibility, 58Help and Support Centerac

Index 127Ttechnical assistancetelephone numbers and addresses, 93warranty repair or credit, 109Tell Me How help fileaccessing, 15, 32troubleshootingad

128 Index128 Index

Finding Information for Your Computer 13Finding Information for Your ComputerWhat Are You Looking For? Find it Here• A diagnostic program for my compu

14 Finding Information for Your Computerwww.dell.com | support.dell.com• How to reinstall my operating systemOperating System CD If you reinstall your

Finding Information for Your Computer 15• How to set up my computer Setup diagram• Tips on using Windows• How to clean my computer• How to use my mou

16 Finding Information for Your Computerwww.dell.com | support.dell.com

1SECTION 1Setting Up and Using Your Computer Setting Up a PrinterTransferring Information to a New ComputerSetting Up a Home and Office NetworkConnect

18 Setting Up and Using Your Computerwww.dell.com | support.dell.comSetting Up a Printer NOTICE: Complete the operating system setup before you connec

Setting Up and Using Your Computer 194 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel.

Hints, Notices, and Cautions HINT: A HINT indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates

20 Setting Up and Using Your Computerwww.dell.com | support.dell.comTransferring Information to a New ComputerWindows XP provides a Files and Settings

Setting Up and Using Your Computer 21To transfer information to a new computer: HINT: The CD that you need to place in your CD or DVD drive is titled

22 Setting Up and Using Your Computerwww.dell.com | support.dell.comNetwork Setup WizardWindows XP provides a Network Setup Wizard to guide you throug

Setting Up and Using Your Computer 23Setting Up Your Internet ConnectionTo set up an America Online or DellNet by MSN connection:1 Save any work in pr

24 Setting Up and Using Your Computerwww.dell.com | support.dell.comIf you are having problems connecting to the Internet, see "Internet, Modem,

Setting Up and Using Your Computer 25Using Easy CD Creator BasicSee the Easy CD Creator Basic documentation for instructions on how to use the program

26 Setting Up and Using Your Computerwww.dell.com | support.dell.com• Do not burn a blank CD-R or CD-RW disc to its maximum capacity; for example, do

Setting Up and Using Your Computer 27 HINT: Yo u m u s t us e CD-R discs to burn music CDs that you want to play in regular stereos. CD-RW discs do

28 Setting Up and Using Your Computerwww.dell.com | support.dell.com

2SECTION 2Solving Problems Finding SolutionsFinding Help InformationBattery ProblemsDrive ProblemsE-Mail, Modem, and Internet ProblemsError MessagesGe

Contents 3ContentsCAUTION: Safety Instructions . . . . . . . . . . . . . . . . . . . 7General. . . . . . . . . . . . . . . . . . . . . . . . . . . .

30 Solving Problemswww.dell.com | support.dell.comFinding SolutionsSometimes it’s difficult to figure out where to go for answers. Use this chart to h

Solving Problems 31See page 50.See page 48.See page 46.See page 35.See page 42.See page 41.See page 33.See page 43.See page 38.See page 47.See page 37

32 Solving Problemswww.dell.com | support.dell.comFinding Help InformationBattery Problems CAUTION: There is a danger of a new battery exploding if i

Solving Problems 33Drive ProblemsFloppy drive problems NOTICE: Do not attempt to clean drive heads with a swab. You may accidentally misalign the head

34 Solving Problemswww.dell.com | support.dell.comCD drive problems HINT: High-speed CD drive vibration is normal and may cause noise. This does not i

Solving Problems 35DVD drive problems HINT: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD driv

36 Solving Problemswww.dell.com | support.dell.comCONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK —If you have other telephone devices sharing t

Solving Problems 37Error MessagesENSURE THAT YOU ARE CONNECTED TO THE INTERNET — With the Outlook Express e-mail program open, click File. If Work Off

38 Solving Problemswww.dell.com | support.dell.comGeneral ProblemsThe computer stops respondingA program stops respondingNOT ENOUGH MEMORY OR RESOURCE

Solving Problems 39A program crashes repeatedly HINT: Software usually includes installation instructions in its documentation or on a floppy disk or

4 ContentsTurning Off the Computer . . . . . . . . . . . . . . . . . . . . . 272 Solving ProblemsFinding Solutions . . . . . . . . . . . . . . . .

40 Solving Problemswww.dell.com | support.dell.comOther technical problemsENSURE THAT YOU HAVE NOT MADE AN ERROR WHILE ENTERING DATA — See the progra

Solving Problems 41General hardware problemsIf your computer exhibits one or more of the following symptoms, a device conflict may exist:• Your comput

42 Solving Problemswww.dell.com | support.dell.comMouse ProblemsCHECK THE KEYBOARD CABLE —• Ensure that the keyboard cable is firmly connected to the

Solving Problems 43Network ProblemsIF YOU CONNECTED THE MOUSE AFTER TURNING ON THE COMPUTER, REMOVE THE POWER CABLE, AND THEN RECONNECT THE MOUSE CAB

44 Solving Problemswww.dell.com | support.dell.comPower Problems CAUTION: Before you begin any of the procedures in this section, follow the safety i

Solving Problems 45IF THE POWER LIGHT IS OFF — The computer is either turned off or is not receiving power.• Ensure that the power cable is firmly i

46 Solving Problemswww.dell.com | support.dell.comPrinter Problems HINT: Dell does not cover the printer’s warranty. If you need technical assistance

Solving Problems 47Scanner Problems HINT: Dell does not cover the scanner’s warranty. If you need technical assistance for your scanner, call the scan

48 Solving Problemswww.dell.com | support.dell.comSound and Speaker ProblemsNo sound from speakers HINT: The volume control in some MP3 players overri

Solving Problems 49No sound from headphonesTEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device

Contents 5Scanner Problems . . . . . . . . . . . . . . . . . . . . . . . . . 47Sound and Speaker Problems . . . . . . . . . . . . . . . . . . . 48N

50 Solving Problemswww.dell.com | support.dell.comVideo and Monitor ProblemsIf the screen is blank HINT: See the monitor documentation for troubleshoo

Solving Problems 51If the screen is difficult to readSWAP THE POWER CABLES — Swap the computer and monitor power cables to determine if the power cabl

52 Solving Problemswww.dell.com | support.dell.com

3SECTION 3Advanced Troubleshooting Using System RestoreDriversResolving Software and Hardware IncompatibilitiesReinstalling Windows® XP

54 Advanced Troubleshootingwww.dell.com | support.dell.comUsing System RestoreThe Microsoft® Windows® XP operating system provides System Restore to a

Advanced Troubleshooting 554 Select a restore point, and then click Next. If a calendar date has only one restore point, then that restore point is au

56 Advanced Troubleshootingwww.dell.com | support.dell.comDriversWhat Is a Driver?A driver is a program that controls a device such as a printer, mous

Advanced Troubleshooting 57Reinstalling drivers NOTICE: The Dell Support website and your Dell Dimension ResourceCD provide approved drivers for Dell™

58 Advanced Troubleshootingwww.dell.com | support.dell.com2 When the ResourceCD installation program starts, follow the prompts on the screen.3 When t

Advanced Troubleshooting 596 Double-click the malfunctioning device type in the Device Manager list. 7 Double-click the icon for the specific device i

6 ContentsAdding a Second CD or DVD Drive . . . . . . . . . . . . . . . . 74Adding Memory . . . . . . . . . . . . . . . . . . . . . . . . . . 80R

60 Advanced Troubleshootingwww.dell.com | support.dell.com NOTICE: The Operating System CD provides options for reinstalling Windows XP. The options c

Advanced Troubleshooting 615 Press <Enter> to select the highlighted partition (recommended), and then follow the instructions on the screen. HI

62 Advanced Troubleshootingwww.dell.com | support.dell.comCompleting the Operating System SetupWhen the computer restarts, you will see the following

4SECTION 4Adding Parts Front and Back View of the ComputerRemoving the Computer CoverLooking Inside Your ComputerAdding CardsAdding a Second CD or DVD

64 Adding Partswww.dell.com | support.dell.comFront and Back View of the ComputerFront View111293471086 5121 CD or DVD drive activity lightThe drive a

Adding Parts 656 USB 2.0 connectors (2) For quick connections, Dell recommends using the front USB connectors for USB devices such as digital cameras,

66 Adding Partswww.dell.com | support.dell.comBack View8910456712311121 mouse connector Plug your computer’s PS/2 mouse into the green mouse connector

Adding Parts 67Removing the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 7.

68 Adding Partswww.dell.com | support.dell.com7 Place the computer cover on a level surface.thumbscrewcomputer covercover button

Adding Parts 69Looking Inside Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 7

CAUTION: Safety Instructions 7CAUTION: Safety InstructionsUse the following safety guidelines to help ensure your own personal safety and to help prot

70 Adding Partswww.dell.com | support.dell.comSystem Boardmemory module connectorsfloppy drive connectorCD drive connectormain power connectormicropro

Adding Parts 71Adding Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 7. CAUTION: To g

72 Adding Partswww.dell.com | support.dell.com CAUTION: Some network adapters automatically start the computer when they are connected to a network.

Adding Parts 737 Secure the filler bracket onto the end of the card with the screw you removed in step 5. 8 Connect any cables required for the card a

74 Adding Partswww.dell.com | support.dell.comAdding a Second CD or DVD Drive CAUTION: Before you begin any of the procedures in this section, follow

Adding Parts 755 Release and remove the front panel:a Push the release lever to release the top tab. b Reach inside the computer and push the bottom t

76 Adding Partswww.dell.com | support.dell.com6 Pull the two front-panel tabs towards you, and then push out the front-panel insert.tabs (2)insert

Adding Parts 777 Reach inside the computer and push the metal plate towards you so that it snaps off of the computer or insert a small screwdriver ins

78 Adding Partswww.dell.com | support.dell.com HINT: Some computers come with only two extra alignment screws; others come with four. You only need tw

Adding Parts 7916 Reattach the front panel to the side hinges, and then rotate the panel until it snaps onto the front of the computer.17 Replace the

8 CAUTION: Safety Instructionswww.dell.com | support.dell.com• To avoid shorting out your computer when disconnecting a network cable, first unplug th

80 Adding Partswww.dell.com | support.dell.comAdding Memory CAUTION: Before you begin any of the procedures in this section, follow the safety instru

Adding Parts 818 Align the notches on the bottom of the module with the crossbars in the connector. NOTICE: To avoid breaking the memory module, do no

82 Adding Partswww.dell.com | support.dell.com12 Click the Start button, right-click My Computer, and then click Properties.13 Click the General tab.1

5SECTION 5Appendix SpecificationsStandard SettingsClearing Forgotten PasswordsReplacing the BatteryDell Technical Support Policy (U.S. Only)Contacting

84 Appendixwww.dell.com | support.dell.comSpecificationsMicroprocessorMicroprocessor type Intel® Pentium® or Celeron®L1 cache 8 KB first-level (Pentiu

Appendix 85MemoryArchitecture SDRAM Memory connectors twoMemory capacities 128-, 256-, or 512-MBMinimum memory 128 MBMaximum memory 1 GBMemory type PC

86 Appendixwww.dell.com | support.dell.comAudioAudio controller Integrated AC97Controls and LightsPower control push buttonFront-panel power light sol

Appendix 87Standard SettingsThe system setup program contains the standard settings for your computer. NOTICE: Unless you are an expert computer user,

88 Appendixwww.dell.com | support.dell.comViewing Settings1 Turn on (or restart) your computer.2 When the blue DELL™ logo appears, press <F2> im

Appendix 89– Security provides indications and settings for user and setup passwords.– Power provides settings for system power management features.–

When Using Your Computer 9When Using Your ComputerAs you use your computer, observe the following safe-handling guidelines. CAUTION: Do not operate y

90 Appendixwww.dell.com | support.dell.com6 Replace the computer cover (see page 82).7 Connect your computer and devices to electrical outlets, and tu

Appendix 911 Record all the screens in the system setup program (see page 87) so that you can restore the correct settings when your perform step 7. 2

92 Appendixwww.dell.com | support.dell.comDell Technical Support Policy (U.S. Only)Technician-assisted technical support requires the cooperation and

Appendix 93Definition of "Third-Party" Software and PeripheralsThird-party software and peripherals include any peripheral, accessory, or ap

94 Appendixwww.dell.com | support.dell.comAustralia (Sydney)International Access Code: 0011Country Code: 61City Code: 2E-mail (Australia): au_tech_sup

Appendix 95Bermuda General Support 1-800-342-0671Bolivia General Support toll-free: 800-10-0238BrazilInternational Access Code: 00Country Code: 55City

96 Appendixwww.dell.com | support.dell.comChina (Xiamen)Country Code: 86City Code: 592Tech Support website: support.ap.dell.com/chinaTech Support E-ma

Appendix 97Denmark (Copenhagen)International Access Code: 00Country Code: 45 Website: support.euro.dell.comE-mail Support (portable computers): den_nb

98 Appendixwww.dell.com | support.dell.comFrance (Paris) (Montpellier)International Access Code: 00Country Code: 33City Codes: (1) (4)Website: support

Appendix 99Hong KongInternational Access Code: 001Country Code: 852Technical Support (Dimension™ and Inspiron™) 296 93188Technical Support (OptiPlex™,