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DellPrecision™WorkStation220SystemUser'sGuide
Notes, Notices, and Cautions
Throughout this guide, there may be blocks of text printed in bold type or in italic type. These blocks are notes, notices, and cautions, and they are
used as follows:
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
Information in this document is subject to change without notice.
©19992001 Dell Computer Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.
Trademarks used in this text: Dell, Dell Precision, OptiPlex, Dell OpenManage, Dimension, Inspiron, Latitude, and DellWare are trademarks of Dell Computer Corporation;
Microsoft, Windows, MS-DOS, and WindowsNT are registered trademarks of Microsoft Corporation; Intel and Pentium are registered trademarks of Intel Corporation; 3Com is
a registered trademark of 3Com Corporation; Novell and NetWare are registered trademarks of Novell, Inc; UNIX is a registered trademark of The Open Group in the United
States and other countries. As an ENERGY STAR Partner, Dell Computer Corporation has determined that this product meets the ENERGY STAR guidelines for energy
efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation
disclaims any proprietary interest in trademarks and trade names other than its own.
Models WCP and WCM
Initial release: 8 Aug 1999
Last revised: 11 Apr 2001
Introduction
Setup and Operation
System Setup
Installing Upgrades
Troubleshooting
Specifications
NOTE: You can obtain the latest version of this document from the Dell support Web site at http://support.dell.com.
NOTE: A NOTE indicates important information that helps you make better use of your system.
CAUTION: A CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate
injury.
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Résumé du contenu

Page 1

DellPrecision™WorkStation220SystemUser'sGuide Notes, Notices, and Cautions Throughout this guide, there may be blocks of text printed in bo

Page 2 - Basic Checks

(Paris/Montpellier)     Technical Support 0825 387 270 CustomerCare 0825 823 833 Fax 0825 004701 Switchboard 0825 004 700 Switchboard (

Page 3 - System Setup

Back to Contents Page Troubleshooting:DellPrecision™WorkStation220SystemUser'sGuide Back to Contents Page Basic ChecksExternal ComponentsM

Page 4 - Replacing the Battery

Switchboard 02 577 821 Web site: http://support.euro.dell.com  E-mail:[email protected] Luxembourg NOTE: Customers in Luxembourg call B

Page 5

Spain (Madrid)     Home and Small BusinessTechnical Support  902 100 130 Customer Care  902 118 540 Switchboard  902 118 541 Fax 

Page 6 - International Dialing Codes

Asia and Other Regions Contact Numbers E-mail: [email protected] Country (City) Department Name or Service Area Code Local Number or T

Page 7 - Americas Contact Numbers

Back to Contents Page Korea (Seoul) Technical Support  toll free: 080-200-3800 Sales  toll free: 080-200-3777 Customer Service (Penang, Malaysia

Page 8

Back to Contents Page Diagnostics:DellPrecision™WorkStation220SystemUser'sGuide Overview Ifyouexperienceaproblemwithyourcomputer,r

Page 9 - Europe Contact Numbers

5. Insert the Dell ResourceCD into the CD-ROM drive. 6. Press <Alt><b> to exit system setup and save the change. The computer reboots an

Page 10

Information in the Advanced Testing screen is presented as follows: l Device Groups — Lists the diagnostic test groups in the order they run if you

Page 11

Back to Contents Page CD-ROM,Tape,DVD,andZipDrives:DellPrecision™WorkStation220SystemUser'sGuide Installing a CD-ROM, Tape, DVD, or Z

Page 12

To further ensure proper positioning of the drive in the chassis, insert and tighten all four screws in the order in which the holes are numbered (the

Page 13

Back to Contents Page BasicChecks:DellPrecision™WorkStation220SystemUser'sGuide Overview IfyourDell™computersystemisnotworkingas

Page 14

10. If necessary, connect the other end of the interface cable to the interface connector labeled "IDE2" on the system board. Check all cabl

Page 15 - Before You Start Testing

If a drive is already installed in the bay and you are replacing it, disconnect the DC power cable and interface cable from the back of the drive befo

Page 16 - Advanced Testing

7. Connect a DC power cable to the power input connector on the back of the drive (see Figure 8). 8. Connect the appropriate interface cable to the i

Page 17

Back to Contents Page ExpansionCards:DellPrecision™WorkStation220SystemUser'sGuide Overview The system accommodates up to six expansion c

Page 18

4. Unscrew and remove the metal filler bracket that covers the card-slot opening for the expansion slot you intend to use (see Figure 3). Save the scr

Page 19

7. If you removed the AGP brace in step 2, replace it. If you released the AGP card clip, push the lever so that the lever is out of the way while yo

Page 20

Back to Contents Page ExternalComponents:DellPrecision™WorkStation220SystemUser'sGuide Overview This section provides troubleshooting pro

Page 21

1. Clean the mouse as instructed in your mouse documentation. Most mice have a ball that can be removed and cleaned of debris by turning the mouse ups

Page 22

If the problem still is not resolved, the system board may be faulty. See "Getting Help" for instructions on obtaining technical assistance.

Page 23 - Installing an Expansion Card

Back to Contents Page GettingHelp:DellPrecision™WorkStation220SystemUser'sGuide Back to Contents Page Help OverviewContacting Dell

Page 24

4. Reconnect the system to an electrical outlet. Make sure that all connections fit tightly together, and turn on the system. 5. If the problem is re

Page 25 - Removing an Expansion Card

Back to Contents Page Hard-DiskDrives:DellPrecision™WorkStation220SystemUser'sGuide Overview You can install up to two enhanced integrate

Page 26 - Troubleshooting the Monitor

6. Slide the drive into the chosen bay of the bracket, oriented so that the connectors on the back of the drive will face the back of the chassis when

Page 27 - Troubleshooting I/O Ports

9. Connect a DC power cable to the power input connector on the back of the drive (see Figure 4). Check all connectors to be certain that they are pro

Page 28

14. If the drive you just installed is the primary drive, insert a bootable diskette into drive A. 15. Enter System Setup, and update Primary Drive 0

Page 29 - Contacting Dell

7. Reinstall the hard-disk drive bracket in the chassis (see Figure 7). Insert the bracket into the chassis by inserting the hooks in the slots on the

Page 30

10. If it is not already connected, connect the other end of the EIDE cable to the IDE1 connector on the system board. NOTICE: You must match the co

Page 31

SCSI devices installed by Dell are configured correctly during the manufacturing process. You do not need to set the SCSI ID for these SCSI devices. I

Page 32

the SCSI device. Connect the other end of the power cable into a standard electrical wall outlet. Check all other cable connections. Fold all interna

Page 33

Back to Contents Page HelpOverview:DellPrecision™WorkStation220SystemUser'sGuide Technical Assistance If you need assistance with a techn

Page 34

[email protected] (for Asian/Pacific countries only) support.euro.dell.com (for Europe only) l Electronic Quote Service [email protected] apmarketing@

Page 35 - Installing SCSI Devices

Back to Contents Page Battery:DellPrecision™WorkStation220SystemUser'sGuide Overview A 3.0-volt (V) CR2032 coin-cell battery installed on

Page 36

4. Include any accessories that belong with the item(s) being returned (power cables, software diskettes, guides, and so on) if the return is for cred

Page 37

Back to Contents Page InsideYourComputer:DellPrecision™WorkStation220SystemUser'sGuide Overview This section describes the inside of you

Page 38 - Help Tools

b. Face the left side cover and press the left-cover release button (located at the bottom-left corner of the front panel) (see Figure 2). c. Lift t

Page 39 - Product Information

To replace the computer cover, perform the following steps: 1. Check all cable connections, especially those that might have come loose during your w

Page 40 - Before You Call

4. If you are using a padlock to secure your system, reinstall the padlock. Internal Views Figure 6andFigure 7 show your computer with its cover r

Page 41

System Board Components Figure 8 shows the system board and the location of all its sockets and connectors. Figure 8. System Board Components 1Externa

Page 42

 System Board Jumpers Figure 9 shows the location of the jumpers on the system board. Table 1 lists the system board jumpers and their settings. Figu

Page 43

 System Board Labels Table 2 lists the labels for connectors and sockets on your system board, and it gives a brief description of their functions. T

Page 44 - Internal Views

2. Remove the screw securing the AGP card brace to the chassis (see Figure 10). Figure 10. Removing the AGP Card Brace 3. Rotate the brace up until i

Page 45 - System Board Components

3. Free the power supply from the securing tab by pressing the latch labeled "RELEASE - >. " Then rotate the power supply upward until it

Page 46 - System Board Jumpers

Figure 1. Replacing the System Battery 5. Replace the computer cover, reconnect your computer and peripherals to their electrical outlets, and turn th

Page 47 - System Board Labels

Back to Contents Page InstallingUpgrades:DellPrecision™WorkStation220SystemUser'sGuide Back to Contents Page Inside Your ComputerBatteryE

Page 48

Back to Contents Page InternalComponents:DellPrecision™WorkStation220SystemUser'sGuide Overview This section provides troubleshooting pro

Page 49

damage. If an external device (such as a printer or an external drive) gets wet, contact the manufacturer for instructions. If your computer gets wet,

Page 50

off, the battery may be defective. To troubleshoot the battery, perform the following steps: 1. Turn off the system, including any attached periphera

Page 51

2. If an error message indicates invalid system configuration information, enter System Setup and check the System Memory option. If the amount of mem

Page 52 - Troubleshooting the Battery

2. Remove the computer cover. 3. If you have a mini tower chassis, remove the AGP card brace according to the instructions in "Removing and Repl

Page 53

Back to Contents Page Introduction:DellPrecision™WorkStation220SystemUser'sGuide Overview Dell Precision WorkStation 220 systems are high-

Page 54

Software Features The following software is included with your Dell computer system: l A BIOS that resides in flash memory and can be upgraded by dis

Page 55 - Troubleshooting Drives

l An event log that stores events in a text file and reports the following information about events: System Name, Component Name, Date and Time, Event

Page 56 - Hardware Features

Temperature and Voltage Monitoring Your system includes temperature and voltage probes to sense when the system becomes overheated or the power supply

Page 57 - Manageability Features

Back to Contents Page ContactingDell:DellPrecision™WorkStation220SystemUser'sGuide Overview When you need to contact Dell, use the teleph

Page 58

Back to Contents Page SystemMemory:DellPrecision™WorkStation220SystemUser'sGuide Overview You can increase system memory up to 1 gigabyte

Page 59 - ENERGY STAR®Compliance

4. Install the upgrade RIMMs. a. Locate the plastic securing clips at each end of the socket (see Figure 2). b. Press the clips outward until they

Page 60 - Installing RIMMs

Back to Contents Page 1Securing clips (2)

Page 61 - Removing Modules

Back to Contents Page MessagesandCodes:DellPrecision™WorkStation220SystemUser'sGuide Overview Your application programs, operating syste

Page 62 - Securing clips (2)

Diskette drive 1 seek failuresystem configuration information may not match the hardware configuration.Diskette read failureA cable may be loose, or

Page 63 - System Messages

Memory write/read failure at address, read value expecting valueMemory size in CMOS invalidThe amount of memory recorded in the system configuration i

Page 64

System Beep Codes When errors occur during a boot routine that cannot be reported on the monitor, your computer may emit a series of beeps that identi

Page 65

Warning Messages A warning message alerts you to a possible problem and asks you to do something before execution continues. For example, before you f

Page 66 - System Beep Codes

technical assistance. Diagnostic LEDs The power indicator light-emitting diode (LED) and the hard-disk drive LED on the front of the computer emit dia

Page 67 - Diagnostics Messages

Temporary file. Delete before release. Basic Checks: Dell Precision WorkStation 220 System User's Guide Battery: Dell Precision WorkStation 220 S

Page 68 - Diagnostic LEDs

Americas Contact Numbers Germany (Langen) 00 49 6103 Hong Kong 001 852 Not required Ireland (Cherrywood) 16 353 1 Italy (Milan) 00 39 0

Page 69

Back to Contents Page Microprocessor:DellPrecision™WorkStation220SystemUser'sGuide Adding a Second Microprocessor Use the following proced

Page 70

Enabled-Silent. See "Chassis Intrusion" for instructions. 12. If you installed a second microprocessor and your system is running the Micros

Page 71

If you removed thumbscrews in step 4, replace them. 6. Replace the airflow shroud. 7. Rotate the power supply back into position, making sure that t

Page 72

Back to Contents Page SetupandOperation:DellPrecision™WorkStation220SystemUser'sGuide Getting Started If you need to set up your compute

Page 73 - Getting Started

require serial transmission (sending one bit of data at a time over one line). The default designations for these integrated serial ports are COM1 for

Page 74

The NIC connector on the computer's back panel has the following indicators (see Figure 1): l A yellow activity indicator flashes when the syste

Page 75 - Controls and Indicators

Diskette-Drive Access Indicator The diskette-drive access indicator lights up when the drive is reading data from or writing data to a diskette. Wait

Page 76

Chassis Intrusion An integrated chassis intrusion alarm displays the status of the system chassis intrusion monitor. If the chassis has been opened, t

Page 77 - Chassis Intrusion

Your Dell system is shipped to you without the system password feature enabled. If system security is a concern, operate your system only with system

Page 78

Type the password and press <Enter>. After you type the correct system password and press <Enter>, your system boots and you can use the k

Page 79

Chile call the U.S.A. for sales, customer, and technical assistance Latin America NOTE: Customers in Latin America call the U.S.A. for sales, custome

Page 80

After you verify the password, the Setup Password setting changes to Enabled. The next time you enter System Setup, the system prompts you for the set

Page 81 - Password."

To assign a new system password, see "Assigning a System Password."Toassignanewsetuppassword,see"Assigning a Setup Password.&q

Page 82 - Boot Sequence

Back to Contents Page SystemSetupOptions:DellPrecision™WorkStation220SystemUser'sGuide AC Power Recovery AC Power Recovery determines wh

Page 83 - Integrated Devices

Hard-Disk Drive Selecting Hard-Disk Drive causes the system to attempt to boot first from the hard-disk drive and then from the next device in the boo

Page 84

l IDE Drive Interface l Diskette Interface l USB Emulation l PC Speaker l Primary Video Controller l Video DAC Snoop Press <Enter> to conf

Page 85 - PCI IRQ Assignment

Selecting Off disables the integrated EIDE interface. Diskette Interface Diskette Interface controls the operation of the system's integrated dis

Page 86 - Second Processor

The following settings identify the type of EIDE devices installed in the computer: l Auto (use this setting for all EIDE devices from Dell) l Off

Page 87 - System Security

System Data The following information about the system is displayed in the system data area of the System Setup screen: l The microprocessor type and

Page 88 - ZIP Floppy Support

When Setup Password is set to Enabled, Password Status allows you to prevent the system password from being changed or disabled at system start-up. To

Page 89

ZIP Floppy Support enables or disables the support of Advanced Technology Attachment Packet Interface (ATAPI) ZIP devices by the system BIOS. When Ena

Page 90 - Input Errors

Europe Contact Numbers Country (City) Department Name or Service Area Code Local Number or Toll-Free Number Austria (Vienna) NOTE: Customers in Au

Page 91 - Memory Address Conflicts

Back to Contents Page SoftwareChecks:DellPrecision™WorkStation220SystemUser'sGuide Overview Because most computers have several applicati

Page 92 - BIOS Recovery Utility

the computer's operating environment, you may affect the successful operation of your programs. Sometimes, after modifying the operating environm

Page 93 - System Information

 BIOS Recovery Utility If your system loses power and beeps constantly but does not boot when power is restored, the basic input/output system (BIOS)

Page 94 - Expansion Bus

Back to Contents Page Specifications:DellPrecision™WorkStation220SystemUser'sGuide ProcessorPortsMemoryKey CombinationsSystem InformationC

Page 95 - Key Combinations

Audio controllerAnalog Devices AD1881 AC97 CodecStereo conversion16 bit (analog-to-digital and digital-to-analog)Interfaces:Internal PCI bus/AC97Exter

Page 96 - Environmental

Audio one microphone-in jack; one line-in/audio-in jack; one headphones/speakers jackInternally accessible:Primary enhanced integrated drive electroni

Page 97 - System Setup Options

Physical Mini tower chassis:Height 49.1 centimeters (cm) (19.3 inches)Width 22.2 cm (8.7 inches)Depth 45.3 cm (17.8 inches)Weight 15 kilograms (kg) (3

Page 98 - System Setup Navigation Keys

Back to Contents Page SystemSetup:DellPrecision™WorkStation220SystemUser'sGuide Back to Contents Page Using System SetupSystem Setup Opti

Page 99

Back to Contents Page UsingSystemSetup:DellPrecision™WorkStation220SystemUser'sGuide Overview Each time you turn on your computer system

Page 100

Table 1. System Setup Navigation Keys Back to Contents Page KeysActionorMoves to the next field.or Moves to the previous field.

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