Dell OpenManage Integration for VMware vCenter 2.1 Manuel d'utilisateur Page 22
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• Dell VMware Documentation
• OpenManage Integration for VMware vCenter Product Page
• Dell Help and Support Home
• Dell TechCenter
Support Call Tips Offers tips on how to contact Dell Support and route your calls correctly.
Troubleshooting
Bundle
Download a troubleshooting bundle. Provide or refer to this bundle when you contact
technical support. For more information, see Download a Troubleshooting Bundle
Dell Recommends Dell recommends Dell Repository Manager and you can find a link to it here. Use Dell
Repository Manager to find and download all firmware updates available for your system.
iDRAC Reset Provides a Reset iDRAC button to use when iDRAC is not responsive. This reset performs a
normal iDRAC reboot. See Resetting iDRAC
1. In the OpenManage Integration for VMware vCenter, click the Help and Support tab.
2. View the OpenManage Integration for VMware vCenter support information on this tab.
Downloading a Troubleshooting Bundle
Use this information to assist in troubleshooting issues, or send to Technical Support.
1. In OpenManage Integration for VMware vCenter, click the Help and Support tab.
2. Click Create and Download Troubleshooting Bundle.
3. Click the Create button.
4. To save the file, click Download.
5. On the browser dialog that warns you of a security certificate, click Continue to this website.
6. In the File Download dialog, click Save.
7. In the Save As dialog, browse to where you want to save the file, and click Save.
8. To exit, click Close.
Soft iDRAC Reset
You can find the iDRAC Reset button on the Help and Support tab. Resetting iDRAC performs a normal iDRAC reboot. The
iDRAC reboot does not reboot the host. After you perform a reset, it takes up to 2 minutes to return to a usable state.
Only use this reset in cases where the iDRAC is not responsive in the OpenManage Integration for VMware vCenter.
NOTE: Dell recommends that you place the host in maintenance mode before resetting iDRAC. You can only apply
this reset action on a host that is part of a connection profile that has been inventoried at least once. This reset
action may not return the iDRAC to a usable state. In this case, a hard reset is required. Refer to your iDRAC
documentation to learn more about a hard reset.
While iDRAC is rebooting, you may see:
• Some delay of communication error while the OpenManage Integration for VMware vCenterobtains its health status.
• All open sessions with iDRAC close.
• The DHCP address for iDRAC may change.
22
- Web Client 1
- User's Guide Version 2.1 1
- Notes, Cautions, and Warnings 2
- Contents 3
- Introduction 11
- Inside the VMware vCenter 19
- Understanding Icon Buttons 19
- Locating the Software Version 20
- Refreshing the Screen Content 20
- Licensing Tab 20
- Opening Online Help 21
- Finding Help and Support 21
- Soft iDRAC Reset 22
- Profiles 25
- Creating A Connection Profile 26
- Editing a Connection Profile 28
- Deleting A Connection Profile 30
- Testing a Connection Profile 30
- Viewing Chassis Profiles 30
- Editing a Chassis Profile 31
- Creating A Chassis Profile 31
- Deleting Chassis Profiles 32
- Testing a Chassis Profile 32
- Job Queue 33
- Warranty History 35
- About Logs 37
- Viewing the Logs 38
- Exporting Log Files 38
- Virtual Appliance Management 41
- Settings 51
- About Firmware Updates 53
- User’s Guide 55
- Viewing Events 60
- Chassis Management 75
- Viewing Warranty Details 80
- Viewing Storage 81
- Monitoring a Single Host 85
- Launching Management Consoles 88
- Launching the OMSA Console 89
- Buy License 91
- Single Host 95
- Renewing Host Warranty 117
- Clusters 123
- Datacenters or Clusters 129
- Datacenters and Clusters 131
- OpenManage 142
- This means cache I/O 147
- • Disabled 147
- This means direct I/O 147
- • Enabled 147
- Console Administration 155
- VMware vCenter 156
- Setting Up The HTTP Proxy 158
- Setting Up the NTP Servers 158
- Setting up Global Alerts 160
- Managing Backup And Restore 160
- Scheduling Automatic Backups 161
- Configuring Network Settings 162
- Setting The Local Time Zone 163
- Rebooting Virtual Appliance 163
- Refreshing the Console View 164
- Read-only User Role 164
- Troubleshooting 165
- Dell Management Plug-in 169
- Table 5. Managed Nodes 170
- Clusters page? 172
- Bare Metal Deployment Issues 176
- Contacting Dell 177
- Virtualization—Related Events 179
- Data Integrity 185
- Dell Operation Role 187
- Understanding Privileges 189
- Understanding Auto-Discovery 191
- Auto-Discovery 192
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