Dell SupportAssist Version 1.3 For OpenManage Essentials Manuel d'utilisateur Page 23
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NOTE: Whenever the Administrator credentials of supported devices are changed, you must ensure
that the Default Device Type Credentials are also updated in SupportAssist. Alternately, you can
create a service account that never expires, and provide the service account credentials in
SupportAssist.
For example, if the managed PowerEdge servers are part of a domain, you can create a service
account on the domain controller, and add the service account to the Local Administrators group of
the managed server. Then provide the service account credentials in the Default Device Type
Credentials page in SupportAssist. For more information, see the Managing Device Credentials in
SupportAssist Using Service Account technical white paper at dell.com/SupportAssistGroup.
To configure the default device type credentials:
NOTE: The Settings tab is accessible only if you are logged on as a member of the OpenManage
Essentials Administrators or Power Users group.
1. Click the Settings tab.
The System Logs page is displayed.
2. Under Edit Device Credentials, select the Device Type from the list. You can select from:
– Server
– Storage
– Switch
3. Select the Credential Type from the list. The options listed vary based on the Device Type you
selected.
The options for Server are:
– Windows
– Linux
– ESX/ESXi
– iDRAC7
– CMC
The options for Storage are:
– EqualLogic
– MD Series
– NAS Appliance
The options for Switch are:
– PowerConnect
– Force10
23
- OpenManage Essentials 1
- User's Guide 1
- Notes, Cautions, and Warnings 2
- Contents 3
- Overview 7
- Case Data Handling 8
- Event Handling 8
- What Is New In This Release 9
- Dell SupportAssist 11
- Hardware Requirements 12
- Network Requirements 12
- Installing SupportAssist 13
- Verifying The Installation 18
- Upgrading SupportAssist 18
- Uninstalling SupportAssist 20
- Using Dell SupportAssist 21
- Editing Device Credentials 26
- Device Type Credentials 27
- System Logs 29
- Collection 30
- Specific Device Type 33
- Auto Update 34
- Viewing The Case List 36
- Viewing The Device Inventory 38
- Viewing Support Information 43
- Troubleshooting 45
- Services 46
- Collection Failure 47
- Collection Failed To Upload 47
- Security 47
- Service Contract 49
- Service Tag Warnings 50
- Dell SupportAssist Interface 51
- Case List 52
- Device Inventory 53
- Settings 55
- Proxy Settings 57
- Preferences 57
- Connectivity Test 59
- Other Documents You May Need 61
- Contacting Dell 62
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