Dell OptiPlex 760 Manuel d'utilisateur télécharger pdf (Page 67)

Getting Help 67

• Dell Support e-mail addresses:

(Latin America and Caribbean countries only)

(Asian/Pacific countries only)

• Dell Marketing and Sales e-mail addresses:

(Asian/Pacific countries only)

(Canada only)

• Anonymous file transfer protocol (FTP):

ftp.dell.com –

anonymous

, and use your e-mail address as

your password

AutoTech Service

Dell's automated support service—AutoTech—provides recorded answers to

the questions most frequently asked by Dell customers about their laptop and

desktop computers.

When you call AutoTech, use your touch-tone telephone to select the

subjects that correspond to your questions. For the telephone number to call

for your region, see "Contacting Dell" on page 71.

Automated Order-Status Service

To check on the status of any Dell products that you have ordered, you can go

to support.dell.com, or you can call the automated order-status service. A

recording prompts you for the information needed to locate and report on

your order. For the telephone number to call for your region, see "Contacting

Dell" on page 71.

Problems With Your Order

If you have a problem with your order, such as missing parts, wrong parts, or

incorrect billing, contact Dell for customer assistance. Have your invoice or

packing slip available when you call. For the telephone number to call for your

region, see "Contacting Dell" on page 71.

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Dell OptiPlex 760 Manuel d'utilisateur Page 67