Dell XPS 710 Manuel d'utilisateur Page 94
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Sound and Speaker Problems
No sound from speakers
No sound from headphones
Video and Monitor Problems
The screen is blank
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTE: The volume control in MP3 and other media players may override the Windows volume setting. Always check to ensure that the volume on the
media player(s) has not been turned down or off.
Check the speaker cable connections — Ensure that the speakers are connected as shown on the setup diagram supplied with the
speakers. If you purchased a sound card, ensure that the speakers are connected to the card.
Ensure that the subwoofer and the speakers are turned on — See the setup diagram supplied with the speakers. If your speakers have
volume controls, adjust the volume, bass, or treble to eliminate distortion.
Adjust the Windows volume control — Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume
is turned up and that the sound is not muted.
Disconnect headphones from the headphone connector — Sound from the speakers is automatically disabled when headphones are
connected to the computer's front-panel headphone connector.
Test the electrical outlet — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Eliminate possible interference — Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference.
Run the speaker diagnostics
Reinstall the sound driver — See Drivers.
Run the Hardware Troubleshooter — See Resolving Software and Hardware Incompatibilities.
Check the headphone cable connection — Ensure that the headphone cable is securely inserted into the headphone connector (see Front
and Back View of the Computer).
Adjust the Windows volume control — Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume
is turned up and that the sound is not muted.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTICE: If your computer came with a PCI graphics card installed, removal of the card is not necessary when installing additional graphics cards;
however, the card is required for troubleshooting purposes. If you remove the card, store it in a safe and secure location.
NOTE: For troubleshooting procedures, see the monitor's documentation.
- Abbreviations and Acronyms 1
- Appendix 2
- System Setup 5
- System Setup Options 6
- Boot Sequence 10
- Clearing CMOS Settings 11
- Cleaning Your Computer 12
- FCC Notices (U.S. Only) 13
- Contacting Dell 14
- Finding Information 24
- Operating System CD 25
- Back to Contents Page 26
- Glossary 27
- Before You Begin 35
- Inside View of Your Computer 36
- System Board Components 37
- Memory 38
- Installing Memory 39
- Cards 40
- Drives 48
- Hard Drive 49
- Installing a Hard Drive 50
- Drive Panel 52
- Floppy Drive 53
- Installing a Floppy Drive 54
- Media Card Reader 55
- CD/DVD Drive 57
- Removing a CD/DVD Drive 58
- Installing a CD/DVD Drive 59
- Processor Airflow Shroud 60
- Processor 61
- Installing the Processor 62
- Battery 63
- Optimizing Performance 66
- Front View 67
- Front I/O Connectors 68
- Back View 68
- Back I/O Connectors 69
- Connecting Monitors 71
- Connecting a TV 73
- RAID Level 0 Configuration 74
- RAID Level 1 Configuration 75
- Using Nvidia MediaShield 76
- Creating a RAID Array 77
- Deleting a RAID Array 77
- Playing CDs and DVDs 78
- Adjusting the Volume 79
- Copying CDs and DVDs 80
- Helpful Tips 81
- Network Setup Wizard 82
- Power Management 83
- Hibernate Mode 84
- Power Options Properties 84
- Advanced Tab 85
- Hibernate Tab 85
- Solving Problems 86
- CD and DVD drive problems 87
- Hard drive problems 87
- Error Messages 88
- IEEE 1394 Device Problems 89
- Keyboard Problems 89
- A program stops responding 90
- A program crashes repeatedly 90
- A solid blue screen appears 90
- Other software problems 90
- Memory Problems 91
- Mouse Problems 91
- Network Problems 91
- Power Problems 92
- Printer Problems 92
- Scanner Problems 93
- Sound and Speaker Problems 94
- Video and Monitor Problems 94
- The image quality is poor 95
- Advanced Troubleshooting 97
- Dell Diagnostics 98
- Dell Diagnostics Main Menu 99
- Drivers 100
- Creating a Restore Point 102
- Before You Begin 103
- Reinstalling Windows XP 103
- Windows XP Setup 104
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