Dell XPS/Dimension XPS Manuel d'utilisateur

www.dell.com | support.dell.comDell™ Dimension™ XPS security cable slotpower connectorpadlock ringmodemcover release latchfansdiagnostic lightsnetwork

10 Finding Information for Your Computerwww.dell.com | support.dell.com• Latest drivers for my computer• Answers to technical service and support ques

100 Removing and Installing Partswww.dell.com | support.dell.comFloppy Drive CAUTION: Before you begin any of the procedures in this section, follow t

Removing and Installing Parts 101Installing a Floppy Drive1 Follow the instructions in "Before You Begin" on page 80.2 Open the computer cov

102 Removing and Installing Partswww.dell.com | support.dell.com6 If you are installing a new floppy drive rather than replacing a drive, remove the f

Removing and Installing Parts 1034 Press inward on the two tabs on the sides of the drive, and then slide the drive upward and remove it from the driv

104 Removing and Installing Partswww.dell.com | support.dell.com4 Connect the new drive to the set of rails that are attached to the inside of the cov

Removing and Installing Parts 1058 If you are installing a new CD/DVD drive rather than replacing a drive, remove the front-panel inserts.From inside

106 Removing and Installing Partswww.dell.com | support.dell.comInstalling the Microprocessor Airflow Shroud1 Follow the instructions in "Before

Removing and Installing Parts 107Microprocessor CAUTION: Before you perform this procedure, follow the safety instructions on page 13.Installing the M

108 Removing and Installing Partswww.dell.com | support.dell.com8 Install the heat sink:a Insert the notched end of the heat sink onto the end of the

Removing and Installing Parts 109Removing the Microprocessor NOTE: It is recommended that only a technically knowledgeable person perform this procedu

Finding Information for Your Computer 11• Tips on using Windows•How to play CDs and DVDs• How to use standby mode and hibernate mode• How to change my

110 Removing and Installing Partswww.dell.com | support.dell.com NOTICE: Be careful not to bend any of the pins when you remove the microprocessor fro

Removing and Installing Parts 1113 Disconnect and remove all disk drives (see "Drives" on page 95).4 Release the front panel by pressing eac

112 Removing and Installing Partswww.dell.com | support.dell.comDrive Door CAUTION: Before you begin any of the procedures in this section, follow the

Removing and Installing Parts 1132 Unsnap the top bracket hinge and pull the top of the drive door outward, away from the computer.3 Lift the bottom b

114 Removing and Installing Partswww.dell.com | support.dell.comReplacing the Drive DoorTo prevent damage to your computer, the drive door is designed

Removing and Installing Parts 1152 Attach the door bracket/door hinge assembly to the door, starting with the lower part of each door hinge.3 Attach t

116 Removing and Installing Partswww.dell.com | support.dell.comTo replace the battery:1 Record all the screens in the system setup program (see page

Removing and Installing Parts 1179 Enter the system setup program (see page 124) and restore the settings you recorded in step 1.10 Properly dispose o

118 Removing and Installing Partswww.dell.com | support.dell.com4 If you are using a padlock to secure your computer, install the padlock. NOTICE: To

6SECTION 6Appendix SpecificationsStandard SettingsClearing Forgotten PasswordsDell Technical Support Policy (U.S. Only)Contacting DellRegulatory Notic

12 Finding Information for Your Computerwww.dell.com | support.dell.com• Service Tag and Express Service Code•Microsoft® Windows® License LabelService

120 Appendixwww.dell.com | support.dell.comSpecificationsMicroprocessorMicroprocessor type Intel® Pentium® 4Level 1 (L1) cache 8 KBLevel 2 (L2) cache

Appendix 121Expansion BusBus type PCI and AGPBus speed PCI: 33-MHzAGP: 133-MHzAGP:connector oneconnector size 172 pinsconnector data width (maximum) 3

122 Appendixwww.dell.com | support.dell.comConnectorsExternal connectors:Serial two 9-pin connectors; 16550C-compatibleParallel 25-hole connector (bid

Appendix 123PowerDC power supply:Wattage 460 WHeat dissipation 1000 BTU/hrVoltage (see page 15 for important voltage setting information)fixed-voltage

124 Appendixwww.dell.com | support.dell.comStandard SettingsThe system setup program contains the standard settings for your computer. NOTICE: Unless

Appendix 125Viewing Settings1 Turn on (or restart) your computer.2 When the blue DELL™ logo appears, press <F2> immediately. If you wait too lon

126 Appendixwww.dell.com | support.dell.comSystem Setup ScreensThe system setup program screens display the current configuration information for your

Appendix 127Changing Boot Sequence for Future Boots1 Enter the system setup program (see page 125).2 Use the arrow keys to highlight the Boot Sequence

128 Appendixwww.dell.com | support.dell.com9 Disconnect the computer power cable from the wall outlet, and then press the power button to ground the s

Appendix 129Definition of "Dell-Installed" Software and PeripheralsDell-installed software includes the operating system and some of the sof

CAUTION: Safety Instructions 13CAUTION: Safety InstructionsUse the following safety guidelines to help ensure your own personal safety and to help pro

130 Appendixwww.dell.com | support.dell.comCountry (City)International Access Code Country CodeCity CodeDepartment Name or Service Area,Website and E-

Appendix 131U.S.A. (Austin, Texas)International Access Code: 011Country Code: 1Automated Order-Status Service toll-free: 1-800-433-9014AutoTech (porta

132 Appendixwww.dell.com | support.dell.comRegulatory NoticesElectromagnetic Interference (EMI) is any signal or emission, radiated in free space or c

Appendix 133Limited Warranty for Dell-Branded Hardware Products (U.S. Only)What is covered by this limited warranty?This limited warranty covers defec

134 Appendixwww.dell.com | support.dell.comHow long does this limited warranty last?This limited warranty lasts for the time period indicated on your

Appendix 135When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the product

136 Appendixwww.dell.com | support.dell.com• If you are a Government, Education, or Healthcare Customer, or an Individual Home Consumer who purchased

Appendix 137• Problems that result from:– External causes such as accident, abuse, misuse, or problems with electrical power– Servicing not authorized

138 Appendixwww.dell.com | support.dell.comWhat do I do if I need warranty service? Before the warranty expires, please call us at the relevant number

Appendix 139We will pay to ship the part to you if you use an address in Canada. Otherwise, we will ship the part freight collect. We will also includ

14 CAUTION: Safety Instructionswww.dell.com | support.dell.com• To avoid shorting out your computer when disconnecting a network cable, first unplug t

140 Appendixwww.dell.com | support.dell.comTo return products, you must call Dell Customer Service at 1-800-847-4096 to receive a Credit Return Author

Appendix 141To qualify for refund or replacement, returned products must be in as-new condition, software products must be unopened, and all of the ma

142 Appendixwww.dell.com | support.dell.comDell Computer de Chile LtdaCoyancura 2283, Piso 3- Of.302,Providencia, Santiago - ChileDell Computer de Col

Appendix 143Intel® Warranty Statement for Pentium® and Celeron® Processors Only (U.S. and Canada Only) Intel’s Three Year Limited WarrantyLimited

144 Appendixwww.dell.com | support.dell.com Intel Pentium® and Celeron® Processors are backed by a three-year limited warranty. Ple

Index 145IndexAAGP cards, 93installing, 94removing, 93audio. See soundBbatteryproblems, 38replacing, 115BIOSclearing passwords, 127settings, 124Ccards

146 Index146 IndexdrivesCD drive, installing, 103CD drive, removing, 102doors, 76DVD drive, installing, 103DVD drive, removing, 102floppy drive, insta

Index 147monitorblank, 57connecting a television, 20connecting two, 20hard to read, 58problems, 57mouseconnector, 80Nnetworkconnector, 79Network Setup

148 Index148 IndexSsafety instructions, 13scannerproblems, 54screen. See monitorsecurity cable slot, 78serialconnectors, 80service tag, 12settingsBIOS

When Using Your Computer 15When Using Your ComputerAs you use your computer, observe the following safe-handling guidelines. CAUTION: Do not operate y

16 When Using Your Computerwww.dell.com | support.dell.comWhen Working Inside Your ComputerBefore you open the computer cover, perform the following s

When Using Your Computer 17• Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by

18 When Using Your Computerwww.dell.com | support.dell.comBattery DisposalYour computer uses a lithium coin-cell battery. The lithium coin-cell batter

1SECTION 1Using Your Computer Opening the Drive DoorConnecting Two MonitorsConfiguring Graphics CardsAbout Serial ATA DrivesAbout Your RAID Configurat

Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates

20 Using Your Computerwww.dell.com | support.dell.comOpening the Drive DoorConnecting Two Monitors NOTE: If you are connecting two monitors that have

Using Your Computer 21 NOTE: If your computer has integrated video, do not connect either monitor to the integrated video connector.If both monitors h

22 Using Your Computerwww.dell.com | support.dell.comIf one of the monitors is a television:a Connect one end of the S-video cable to the TV-OUT conne

Using Your Computer 23For information and instructions on adjusting your graphics card’s operating mode, settings, and functions: 1 Click the Start bu

24 Using Your Computerwww.dell.com | support.dell.comAbout Your RAID ConfigurationIf you purchased the optional serial ATA RAID PCI card and RAID conf

Using Your Computer 25RAID Level 1RAID level 1 uses a data-redundancy storage technique known as "mirroring." When data is written to the pr

26 Using Your Computerwww.dell.com | support.dell.comYou can transfer the data to the new computer over a network or serial connection, or you can sto

Using Your Computer 27Copying CDs NOTE: Ensure that you follow all copyright laws when you create CDs.This section applies only to computers that have

28 Using Your Computerwww.dell.com | support.dell.comUsing Easy CD Creator BasicSee the Easy CD Creator Basic documentation for instructions on how to

Using Your Computer 29• Use a blank CD-RW disc to practice CD recording until you are familiar with CD recording techniques. If you make a mistake, yo

Contents 3ContentsFinding Information for Your Computer . . . . . . . . . . . . . . 9CAUTION: Safety Instructions. . . . . . . . . . . . . . . . . .

30 Using Your Computerwww.dell.com | support.dell.com6 Insert a blank CD into the CD-RW drive and close the tray.The recording starts automatically.7

2SECTION 2Optimizing Performance Intel® Performance Acceleration TechnologyDDR Memory and Processor Front-Side BusHyper-ThreadingOverclockingG0550bk1.

32 Optimizing Performancewww.dell.com | support.dell.comIntel® Performance Acceleration TechnologyYour Dimension™ XPS computer is equipped with the In

Optimizing Performance 33To determine if your computer is using Hyper-Threading technology:1 Click the Start button, right-click My Computer, and then

34 Optimizing Performancewww.dell.com | support.dell.comG0550bk1.book Page 34 Thursday, July 10, 2003 1:55 PM

3SECTION 3Solving Problems Finding SolutionsFinding Help InformationBattery ProblemsDrive ProblemsE-Mail, Modem, and Internet ProblemsError MessagesGe

36 Solving Problemswww.dell.com | support.dell.comFinding SolutionsSometimes it’s difficult to figure out where to go for answers. Use this chart to h

Solving Problems 37See page 57.See page 55.See page 42.See page 49.See page 49.See page 39.See page 51.See page 45.See page 54.See page 44.See page 42

38 Solving Problemswww.dell.com | support.dell.comFinding Help InformationBattery Problems CAUTION: There is a danger of a new battery exploding if it

Solving Problems 39Drive ProblemsFloppy drive problems NOTICE: Do not attempt to clean drive heads with a swab. You may accidentally misalign the head

4 ContentsNetwork Setup Wizard . . . . . . . . . . . . . . . . . . . . . . 30Turning Off Your Computer. . . . . . . . . . . . . . . . . . . . 302

40 Solving Problemswww.dell.com | support.dell.comCD drive problems NOTE: High-speed CD drive vibration is normal and may cause noise, which does not

Solving Problems 41DVD drive problems NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD driv

42 Solving Problemswww.dell.com | support.dell.comE-Mail, Modem, and Internet Problems NOTE: Connect the modem to an analog telephone jack only. The m

Solving Problems 43TURN OFF CALL WAITING (CATCH-PHONE)—See your telephone directory for instructions on deactivating this feature. Then adjust the dia

44 Solving Problemswww.dell.com | support.dell.comError MessagesIf the message is not listed, see the documentation for the operating system or the pr

Solving Problems 45General ProblemsThe computer stops respondingA program stops respondingA program crashes repeatedly NOTE: Software usually includes

46 Solving Problemswww.dell.com | support.dell.comA program is designed for an earlier Windows operating systemA solid blue screen appearsOther softwa

Solving Problems 47Other technical problemsGeneral hardware problemsIf your computer exhibits one or more of the following symptoms, a device conflict

48 Solving Problemswww.dell.com | support.dell.com• Messages appear stating that the computer is not operating at maximum performance.• Errors occur a

Solving Problems 49Keyboard ProblemsMouse ProblemsRESTART THE COMPUTER —• If the mouse is functioning, shut down the computer through the Start menu (

Contents 5Other software problems . . . . . . . . . . . . . . . . . . . . 46Other technical problems . . . . . . . . . . . . . . . . . . . . 47Gene

50 Solving Problemswww.dell.com | support.dell.comIF YOU CONNECTED THE MOUSE BEFORE TURNING ON THE COMPUTER, RECONNECT THE MOUSE CABLE —1 Simultaneous

Solving Problems 51Network ProblemsPower Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on p

52 Solving Problemswww.dell.com | support.dell.comIF THE POWER LIGHT IS BLINKING GREEN — The computer is in standby mode. Press a key on the keyboard

Solving Problems 53Printer Problems NOTE: Dell does not cover the printer’s warranty. If you need technical assistance for your printer, call the prin

54 Solving Problemswww.dell.com | support.dell.comScanner Problems NOTE: Dell does not cover the scanner’s warranty. If you need technical assistance

Solving Problems 55Sound and Speaker Problems NOTE: For optimum performance, install a PCI sound card only in PCI slot 3 or 4.No sound from speakers N

56 Solving Problemswww.dell.com | support.dell.comNo sound from headphonesTEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by

Solving Problems 57Video and Monitor ProblemsIf the screen is blank NOTE: See the monitor documentation for troubleshooting procedures.DISABLE DIGITAL

58 Solving Problemswww.dell.com | support.dell.comIf the screen is difficult to readTEST THE VIDEO EXTENSION CABLE (IF USED)—If you are using a video

4SECTION 4Advanced Troubleshooting Diagnostic LightsDell DiagnosticsDriversUsing Windows® XP System RestoreResolving Software and Hardware Incompatibi

6 ContentsUsing Windows® XP System Restore . . . . . . . . . . . . . . . 69Creating a Restore Point. . . . . . . . . . . . . . . . . . . . 69Resto

60 Advanced Troubleshootingwww.dell.com | support.dell.comDiagnostic LightsTo help you troubleshoot a problem, your computer has four lights labeled &

Advanced Troubleshooting 61A possible expansion card failure has occurred.1 Determine if a conflict exists by removing a card (not a video card) (see

62 Advanced Troubleshootingwww.dell.com | support.dell.comNo memory modules are detected. 1 Reinstall all memory modules (see page 86).2 Ensure that a

Advanced Troubleshooting 63A possible expansion card failure has occurred.1 Determine if a conflict exists by removing a card (not a video card) (see

64 Advanced Troubleshootingwww.dell.com | support.dell.comDell DiagnosticsWhen to Use the Dell DiagnosticsIf you experience a problem with your comput

Advanced Troubleshooting 653 When the boot device list appears, highlight Boot to Utility Partition and press <Enter>.4 When the Dell Diagnostic

66 Advanced Troubleshootingwww.dell.com | support.dell.comDell Diagnostics Main Menu1 After the Dell Diagnostics loads and the Main Menu screen appear

Advanced Troubleshooting 674 When the tests are completed, if you are running the Dell Diagnostics from the ResourceCD, remove the CD.5 Close the test

68 Advanced Troubleshootingwww.dell.com | support.dell.comIdentifying DriversIf you experience a problem with any device, identify whether the driver

Advanced Troubleshooting 69Using the ResourceCDIf using Device Driver Rollback or System Restore (see page 69) does not resolve the problem, then rein

Contents 7AGP Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93Removing an AGP Card. . . . . . . . . . . . . . . . . . . . . 93Ins

70 Advanced Troubleshootingwww.dell.com | support.dell.comRestoring the Computer to an Earlier Operating StateIf problems occur after you install a de

Advanced Troubleshooting 71Enabling System RestoreIf you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore

72 Advanced Troubleshootingwww.dell.com | support.dell.com3 Click Hardware Troubleshooter in the Search Results list.4 In the Hardware Troubleshooter

Advanced Troubleshooting 735 Press the arrow keys to select CD-ROM, and then press <Enter>.6 When the Press any key to boot from CD message appe

74 Advanced Troubleshootingwww.dell.com | support.dell.com11 If the Networking Settings screen appears, click Ty p i ca l and click Next.12 If you a

5SECTION 5Removing and Installing Parts Front and Back View of the ComputerBefore You BeginOpening the Computer CoverInside View of Your ComputerSyste

76 Removing and Installing Partswww.dell.com | support.dell.comFront and Back View of the ComputerFront View21341 hard-drive activity light The hard-d

Removing and Installing Parts 77Front View (Doors Open)2131 headphone connector Use the headphone connector to attach headphones and most kinds of spe

78 Removing and Installing Partswww.dell.com | support.dell.comBack View4658211612171815143137910111 microprocessor fans (2) For optimal cooling, two

Removing and Installing Parts 798 card slots Access connectors for any installed PCI (4 slots) and AGP cards (1 slot).9 PCI sound card with IEEE 1394•

8 ContentsClearing Forgotten Passwords . . . . . . . . . . . . . . . . . . . 127Dell Technical Support Policy (U.S. Only) . . . . . . . . . . . . 128D

80 Removing and Installing Partswww.dell.com | support.dell.comBefore You BeginThis section provides procedures for removing and replacing the compone

Removing and Installing Parts 81Precautionary MeasuresUse the following safety guidelines to help protect your computer from potential damage and to e

82 Removing and Installing Partswww.dell.com | support.dell.com• Handle components and cards with care. Do not touch the components or contacts on a c

Removing and Installing Parts 833 Lay the computer on its side with the cover release latch on the top as shown in the following figure.4 Open the com

84 Removing and Installing Partswww.dell.com | support.dell.comInside View of Your Computerhard drivefloppy driveCD/DVD drivesystem boardmicroprocesso

Removing and Installing Parts 85System Board Componentssecondary drive connector (SEC_IDE)floppy-drive connector (FDD)hard-drive connector (IDE1) batt

86 Removing and Installing Partswww.dell.com | support.dell.comMemoryYou can increase your computer memory by installing memory modules on the system

Removing and Installing Parts 87Memory Installation Guidelines NOTICE: If you remove your original memory modules from the computer during a memory up

88 Removing and Installing Partswww.dell.com | support.dell.com5 To insert a module, press out the securing clip at each end of the memory module conn

Removing and Installing Parts 898 Close the computer cover (see page 117). NOTICE: To connect a network cable, first plug the cable into the network w

Finding Information for Your Computer 9Finding Information for Your ComputerDell provides the following support options to help you quickly find answe

90 Removing and Installing Partswww.dell.com | support.dell.com5 If you are installing a new card, remove the filler bracket to create a card-slot ope

Removing and Installing Parts 919 Before you lower the retention arm, ensure that:• The tops of all cards and filler brackets are flush with the align

92 Removing and Installing Partswww.dell.com | support.dell.com NOTICE: Do not route card cables over or behind the cards. Cables routed over the card

Removing and Installing Parts 936 If you are removing the card permanently, install a filler bracket in the empty card-slot opening.If you need a fill

94 Removing and Installing Partswww.dell.com | support.dell.com4 Pull the card up and out of the card clip.Installing an AGP Card1 Follow the instruct

Removing and Installing Parts 954 Gently press the card into the AGP connector until it clicks into place, ensuring that the tab fits into the notch o

96 Removing and Installing Partswww.dell.com | support.dell.comHard Drive CAUTION: Before you begin any of the procedures in this section, follow the

Removing and Installing Parts 974 Press in on the tabs on each side of the drive and slide the drive up and out.Installing a Hard Drive1 Unpack the re

98 Removing and Installing Partswww.dell.com | support.dell.com5 If your replacement hard drive does not have the bracket rails attached, remove the r

Removing and Installing Parts 997 Connect the power and hard-drive cables to the drive.8 Check all connectors to be certain that they are properly cab