Dell 3330dn - Laser Printer B/W Guide de l'utilisateur Page 137
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- Table des matières
- DEPANNAGE
- MARQUE LIVRES
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Troubleshooting
Solving basic printer problems
If there are basic printer problems, or the printer is unresponsive, make sure:
• The power cord is plugged into the printer and a properly grounded electrical outlet.
• The electrical outlet is not turned off by any switch or breaker.
• The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.
• Other electronic equipment plugged into the outlet is working.
• The printer is turned on. Check the printer power switch.
• The printer cable is securely attached to the printer and the host computer, print server, option, or other network
device.
• All options are properly installed.
• The printer driver settings are correct.
Once you have checked each of these possibilities, turn the printer off, wait for about 10 seconds, and then turn the
printer back on. This often fixes the problem.
Printer control panel display is blank or displays only
diamonds
The printer self test failed. Turn the printer off, wait about 10 seconds, and then turn the printer back on.
If Performing Self Test and Ready do not appear, turn the printer off and contact Customer Support.
Solving printing problems
Jobs do not print
These are possible solutions. Try one or more of the following:
MAKE SURE THE PRINTER IS READY TO PRINT
Make sure Ready or Power Saver appears on the display before sending a job to print.
CHECK TO SEE IF THE STANDARD EXIT BIN IS FULL
Remove the stack of paper from the standard exit bin.
CHECK TO SEE IF THE PAPER TRAY IS EMPTY
Load paper in the tray.
Troubleshooting
137
Downloaded from ManualsPrinter.com Manuals
- Dell 3330dn Laser Printer 1
- Contents 2
- Safety information 10
- Learning about the printer 11
- Printer configurations 12
- Configured models 14
- • Off—The power is off 15
- Additional printer setup 19
- Installing internal options 20
- Installing a memory card 21
- 1 Access the system board 22
- 2 Unpack the memory card 22
- 1 Open the system board door 23
- Installing hardware options 25
- Attaching cables 26
- For Windows users 27
- For Macintosh users 28
- Installing printer software 29
- Verifying printer setup 30
- Specify a unit of measurement 32
- Loading trays 33
- 1 Maximum fill line 36
- 6 Insert the tray 37
- Using the multipurpose feeder 38
- Linking and unlinking trays 42
- Unlinking trays 43
- Paper guidelines 45
- Unacceptable paper 46
- Selecting paper 46
- Storing paper 47
- (16–43 lb) paper weights 49
- Paper capacities 50
- Software overview 51
- Dell Toner Management System 53
- Printing 54
- Printing on specialty media 55
- Tips on using transparencies 56
- Tips on using envelopes 57
- Tips on using labels 57
- Tips on using card stock 58
- Holding jobs in the printer 58
- For Windows Users 59
- Printing information pages 60
- Canceling a print job 61
- Clearing jams 63
- Accessing jam areas 64
- 200 paper jam 65
- 201 paper jam 66
- 202 paper jam 67
- 3 Open the rear door 68
- 4 Remove the jam 68
- 5 Close the rear door 68
- 7 Press 68
- 231 paper jam 69
- 233 paper jam 70
- 234 paper jam 70
- 235 paper jam 71
- 242 paper jam 71
- 251 paper jam 72
- 3 Align and insert the unit 73
- 4 Close the front door 73
- 5 Press 73
- Paper menu 75
- Configure MP menu 78
- Substitute Size menu 79
- Paper Texture menu 79
- Paper Weight menu 80
- Paper Loading menu 82
- Custom Types menu 83
- Universal Setup menu 83
- Reports menu 84
- Network/Ports menu 85
- Network Card menu 87
- TCP/IP menu 88
- IPv6 menu 89
- AppleTalk menu 89
- NetWare menu 90
- USB menu 91
- Parallel menu 92
- SMTP Setup menu 94
- Security menu 95
- Confidential Print menu 96
- Security Audit Log menu 96
- Set Date/Time menu 97
- Settings menu 98
- Understanding printer menus 100
- Setup menu 101
- Finishing menu 102
- Quality menu 104
- Utilities menu 105
- XPS menu 105
- PostScript menu 106
- PCL Emul menu 106
- PDF menu 106
- HTML menu 109
- Image menu 110
- • Cancel the current job 113
- 1 America 119
- 4 Latin America 119
- 9 Undefined region 119
- 200.yy Paper jam 122
- 201.yy Paper jam 122
- 202.yy Paper jam 122
- 231.yy Paper jam 122
- 233.yy Paper jam 123
- 234.yy Paper jam 123
- 235.yy Paper jam 123
- 24x.yy Paper jam 123
- 251.yy Paper jam 124
- Maintaining the printer 125
- Conserving supplies 126
- Ordering supplies 126
- Replacing supplies 127
- 6 Close the front door 129
- 8 Close the front door 131
- Moving the printer 132
- Administrative support 133
- Adjusting Power Saver 134
- Setting up e-mail alerts 135
- Troubleshooting 137
- HECK THE PAPER TYPE SETTING 139
- Solving option problems 140
- ESET THE PRINTER 141
- Solving paper feed problems 142
- Blank pages 144
- Clipped images 144
- CHECK THE GUIDES 144
- CHECK THE PAPER SIZE SETTING 144
- Gray background 145
- Ghost images 145
- CHECK THE MEDIA TYPE SETTING 145
- HECK THE GUIDES 146
- HECK THE PAPER SIZE SETTING 146
- HECK THE PAGE SIZE SETTING 146
- HECK THE PAPER 147
- CHECK THE NETWORK CONNECTIONS 152
- CHECK THE NETWORK SETTINGS 152
- Appendix 153
- Dell Technical Support Policy 153
- Contacting Dell 153
- Warranty and Return Policy 154
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