www.dell.com | support.dell.comDell™ Dimension™ 1100/B110Owner’s ManualModel DMCkeyboard connectormouse connectorUSB 2.0 connectors (4)microphone conn
10 Setting Up and Using Your Computer3Attach the USB printer cable to the USB connectors on the computer and the printer. The USB connectors fit only
100 AppendixFinland (Helsinki)International Access Code: 990Country Code: 358City Code: 9Website: support.euro.dell.comE-mail: [email protected]
Appendix 101Germany (Langen)International Access Code: 00Country Code: 49City Code: 6103Website: support.euro.dell.comE-mail: tech_support_central_eur
102 AppendixHong KongInternational Access Code: 001Country Code: 852Website: support.ap.dell.comE-mail: [email protected] Support (Dimension
Appendix 103Italy (Milan)International Access Code: 00Country Code: 39City Code: 02Website: support.euro.dell.comE-mail: support.euro.dell.com/it/it/e
104 AppendixJapan (Kawasaki)International Access Code: 001Country Code: 81City Code: 44Website: support.jp.dell.comTechnical Support (servers)toll-fre
Appendix 105Latin America Customer Technical Support (Austin, Texas, U.S.A.)512 728-4093Customer Service (Austin, Texas, U.S.A.)512 728-3619Fax (Techn
106 AppendixMexicoInternational Access Code: 00Country Code: 52Customer Technical Support001-877-384-8979or 001-877-269-3383Sales50-81-8800or 01-800-8
Appendix 107Norway (Lysaker)International Access Code: 00Country Code: 47Website: support.euro.dell.comE-mail Support (portable computers):nor_nbk_sup
108 AppendixSt. Lucia General Support1-800-882-1521St. Vincent and the Grenadines General Supporttoll-free: 1-877-270-4609Singapore (Singapore)Interna
Appendix 109Sweden (Upplands Vasby)International Access Code: 00Country Code: 46City Code: 8Website: support.euro.dell.comE-mail: [email protected]
Setting Up and Using Your Computer 114Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel.5
110 AppendixTrinidad/Tobago General Support1-800-805-8035Turks and Caicos Islands General Supporttoll-free: 1-866-540-3355U.K. (Bracknell)Internationa
Appendix 111U.S.A. (Austin, Texas)International Access Code: 011Country Code: 1Automated Order-Status Servicetoll-free: 1-800-433-9014AutoTech (portab
112 Appendix
Index 113IndexAaudio. See soundBbatteryproblems, 19replacing, 77BIOS, 82boot sequence, 88changing, 88-89option settings, 88bootingto a USB device, 88C
114 Index114 Indexdriveshard drive, 66installing CD/DVD, 74installing floppy, 71installing hard drive, 68problems, 19removing CD/DVD, 73removing flopp
Index 115modemconnector, 51problems, 21monitorblank, 32hard to read, 33problems, 32motherboard. See system boardmouseconnector, 50problems, 27Nnetwork
116 Index116 IndexService Tag, 8, 50settingssystem setup, 82softwareHyper-Threading, 18problems, 25-26soundproblems, 31volume, 31sound connectorsline-
12 Setting Up and Using Your ComputerNetwork Setup WizardThe Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you thro
Setting Up and Using Your Computer 13If you are using a dial-up connection, connect a telephone line to the modem connector on your computer and to th
14 Setting Up and Using Your ComputerPlaying CDs and DVDs NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray cl
Setting Up and Using Your Computer 15A DVD player includes the following basic buttons:For more information on playing CDs or DVDs, click Help on the
16 Setting Up and Using Your ComputerAdjusting the PictureIf an error message notifies you that the current resolution and color depth are using too m
Setting Up and Using Your Computer 17•If you have two CD or DVD drives, select the drive into which you have inserted your source CD or DVD and click
18 Setting Up and Using Your ComputerHelpful Tips• Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start Son
Solving Problems 19Solving ProblemsTroubleshooting TipsFollow these tips when you troubleshoot your computer:• If you added or removed a part before t
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates
20 Solving ProblemsCD and DVD drive problems NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defe
Solving Problems 21Hard drive problemsE-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the procedures in this section, follow th
22 Solving ProblemsError Messages CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Prod
Solving Problems 23IEEE 1394 Device Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located
24 Solving ProblemsKeyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the P
Solving Problems 25A program stops respondingA program crashes repeatedly NOTE: Software usually includes installation instructions in its documentat
26 Solving ProblemsOther software problemsMemory Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instruct
Solving Problems 27Mouse Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Prod
28 Solving ProblemsNetwork Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Pr
Solving Problems 29Printer Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Pro
Contents 3ContentsFinding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Setting Up and Using Your ComputerSetting U
30 Solving ProblemsScanner Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Pr
Solving Problems 31Sound and Speaker Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located
32 Solving ProblemsNo sound from headphonesVideo and Monitor Problems CAUTION: Before you begin any of the procedures in this section, follow the saf
Solving Problems 33If the screen is difficult to readCHECK THE DIAGNOSTIC LIGHTS — See page 35.RUN THE DELL DIAGNOSTICS — See page 38.CHECK THE MONITO
34 Solving Problems
Advanced Troubleshooting 35Advanced TroubleshootingDiagnostic Lights CAUTION: Before you begin any of the procedures in this section, follow the safe
36 Advanced TroubleshootingA possible graphics card failure has occurred.• If the computer has a graphics card, remove the card, reinstall it (see pag
Advanced Troubleshooting 37A possible expansion card failure has occurred.1Determine if a conflict exists by removing a card (not a graphics card) and
38 Advanced TroubleshootingDell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located i
Advanced Troubleshooting 392If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write do
4 ContentsError Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22IEEE 1394 Device Problems . . . . . . . . . . . . . .
40 Advanced TroubleshootingDriversWhat Is a Driver?A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices req
Advanced Troubleshooting 41Using Windows XP Device Driver RollbackIf a problem occurs on your computer after you install or update a driver, use Windo
42 Advanced Troubleshooting• Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you purchased the computer. De
Advanced Troubleshooting 435Click Next.The Restoration Complete screen appears after System Restore finishes collecting data and then the computer res
44 Advanced TroubleshootingTo use PC Restore:1Turn on the computer.During the boot process, a blue bar with www.dell.com appears at the top of the scr
Advanced Troubleshooting 45 NOTE: If the partition for PC Restore does not exist on your computer’s hard drive, a message appears stating that the pa
46 Advanced Troubleshooting4Press <F12> immediately after the DELL™ logo appears.If the operating system logo appears, wait until you see the Wi
Removing and Installing Parts 47Removing and Installing PartsBefore You BeginThis chapter provides procedures for removing and installing the componen
48 Removing and Installing PartsBefore Working Inside Your ComputerUse the following safety guidelines to help protect your computer from potential da
Removing and Installing Parts 49Front and Back View of the ComputerFront View1293486 51071 CD or DVD drive-activity lightThe drive activity light is o
Contents 5Restoring Your Operating System . . . . . . . . . . . . . . . . . . . . . . . . 41Using Microsoft Windows XP System Restore . . . . . . .
50 Removing and Installing PartsBack View8 power light The power light illuminates and blinks or remains solid to indicate different states:• No light
Removing and Installing Parts 514 line-in connector Use the blue line-in connector to attach a record/playback device such as a cassette player, CD pl
52 Removing and Installing PartsRemoving the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instru
Removing and Installing Parts 53Inside View of Your Computer CAUTION: Before you begin any of the procedures in this section, see the safety instruct
54 Removing and Installing PartsSystem Board Componentsmemory module connectors (DDR3, DDR4)main power connector (J3J1)processor and heat sink connect
Removing and Installing Parts 55MemoryYou can increase your computer memory by installing memory modules on the system board. For information on the t
56 Removing and Installing Parts NOTICE: If you remove your original memory modules from the computer during a memory upgrade, keep them separate fro
Removing and Installing Parts 578To insert a module, press out the securing clip at each end of the memory module connector.9Align the notch on the bo
58 Removing and Installing Parts11Replace the computer cover (see page 78). NOTICE: To connect a network cable, first plug the cable into the network
Removing and Installing Parts 59 CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard again
6 ContentsFloppy Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70Removing a Floppy Drive . . . . . . . . . . . . . .
60 Removing and Installing Parts4Secure the card bracket with the screw you removed in step 2. 5Connect any cables that should be attached to the card
Removing and Installing Parts 613Remove the securing screw from the card bracket.4Grasp the card by its top corners, and ease it out of its connector.
62 Removing and Installing PartsRemoving the Front Panel1Follow the procedures in "Before You Begin" on page 47.2Remove the computer cover (
Removing and Installing Parts 63Removing the Front-Panel Insert1Press in the two insert tabs. 2Push out the front-panel insert.inserttabs (2)
64 Removing and Installing PartsReattaching the Front Panel1Reattach the front panel to the side hinges. 2Rotate the front panel until it snaps onto t
Removing and Installing Parts 65General Installation GuidelinesConnect the IDE hard drive to the system board connector labeled PRI IDE. Connect CD/DV
66 Removing and Installing PartsHard Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in
Removing and Installing Parts 673If you are replacing the hard drive, remove the drive from the bracket:aRemove the hard drive-securing screws.bRemove
68 Removing and Installing PartsInstalling a Hard Drive1Unpack the replacement hard drive, and prepare it for installation.2Check the documentation fo
Removing and Installing Parts 696Connect a power cable to the drive.7Connect the data cable to the drive and to the system board (see page 54).8Close
Finding Information 7Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may
70 Removing and Installing PartsFloppy Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located
Removing and Installing Parts 712Remove the floppy drive bracket from the computer:aRemove the bracket-securing screw for the floppy drive.bRemove the
72 Removing and Installing Parts5Secure the floppy drive bracket with the top bracket screw that came with your drive.6Reattach the front panel (see p
Removing and Installing Parts 73CD/DVD Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located
74 Removing and Installing PartsInstalling a CD/DVD Drive1If you are installing a new drive, unpack the drive and prepare it for installation.Check th
Removing and Installing Parts 7511Connect your computer and devices to their electrical outlets, and turn them on.See the documentation that came with
76 Removing and Installing Parts4After the drive is in place, apply pressure to ensure that the drive is fully seated.5Use the securing screw that cam
Removing and Installing Parts 778Reattach the front panel (see page 64). 9Replace the computer cover (see page 78). NOTICE: To connect a network cabl
78 Removing and Installing Parts6Replace the computer cover (see page 78). NOTICE: To connect a network cable, first plug the cable into the network
Appendix 79AppendixSpecificationsProcessorProcessor typeIntel® Pentium® 4 with HT Technology and Intel Celeron®NOTE: Not all Pentium 4 processors supp
8 Finding Information• Service Tag and Express Service Code • Microsoft Windows License LabelService Tag and Microsoft® Windows® LicenseThese labels a
80 AppendixNIC integrated network interface capable of 10/100 communication.System Clock Intel Pentium 4: 800 MHzIntel Celeron: 533 MHzVideoType Integ
Appendix 81PS/2 (keyboard and mouse)6-pin mini-DINUSBtwo front-panel and four back-panel USB 2.0–compliant connectorsAudioThree connectors for line-in
82 AppendixSystem SetupOverviewUse system setup as follows: • To change the system configuration information after you add, change, or remove any hard
Appendix 83 NOTICE: Unless you are an expert computer user, do not change the settings for this program. Certain changes can make your computer work
84 AppendixSystem Setup Options NOTE: Depending on your computer and installed devices, the items listed in this section may not appear, or may not a
Appendix 85Boot SequenceLists the drives in the order by which they boot. • Floppy device - Identifies and defines the floppy drive attached to the FL
86 AppendixIntegrated DevicesSound Enables or disables the onboard audio controllerNetwork Interface ControllerYou can set the NIC to On (default), Of
Appendix 87System SecurityThis section displays available system security options.Password Status This option locks the system password field with the
88 AppendixBoot SequenceThis feature allows you to change the boot sequence for devices.Option Settings•Diskette Drive — The computer attempts to boot
Appendix 893When F2 = Setup, F12 = Boot Menu appears in the upper-right corner of the screen, press <F12>.If you wait too long and the operating
Setting Up and Using Your Computer 9Setting Up and Using Your ComputerSetting Up a Printer NOTICE: Complete the operating system setup before you con
90 AppendixClearing Forgotten Passwords CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in th
Appendix 91 NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.11Connect your com
92 AppendixClean your floppy drive using a commercially available cleaning kit. These kits contain pretreated floppy disks to remove contaminants that
Appendix 93Definition of "Third-Party" Software and PeripheralsThird-party software and peripherals include any peripheral, accessory, or so
94 Appendixparticular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by tur
Appendix 95Country (City)International Access Code Country CodeCity CodeDepartment Name or Service Area,Website and E-Mail AddressArea Codes,Local Num
96 AppendixAustria (Vienna)International Access Code: 900Country Code: 43City Code: 1Website: support.euro.dell.comE-mail: tech_support_central_europe
Appendix 97Canada (North York, Ontario)International Access Code: 011Online Order Status: www.dell.ca/ostatusAutoTech (automated technical support)tol
98 AppendixChina (Xiamen)Country Code: 86City Code: 592Technical Support website: support.dell.com.cnTechnical Support E-mail: [email protected]
Appendix 99Czech Republic (Prague)International Access Code: 00Country Code: 420City Code: 2Website: support.euro.dell.comE-mail: [email protected]
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