
Deployment Guide 71
c
Clean the storage devices.
See "Uninstalling Oracle Clusterware" on page 65 for more information.
• PROBLEM:
The Configuration Assistant fails to install successfully.
– CAUSE:
One or more storage devices need to be reformatted.
–
RESOLUTION:
Perform the following procedures:
a
Uninstall Oracle Clusterware using OUI.
b
Uninstall any remaining Oracle services.
c
Clean the storage devices.
See "Uninstalling Oracle Clusterware" on page 65 for more information.
Oracle Clusterware
• PROBLEM:
The cluster node restarts with a blue screen.
– CAUSE:
The cluster node cannot communicate with the storage disks.
–
RESOLUTION:
Perform the following steps:
a
Restart the cluster node.
b
During POST, press <F8>.
c
In the
Windows Advanced Options Menu
screen, select
Safe Mode
.
d
Select the appropriate operating system.
e
Log on to the system.
f
In the
Desktop
screen, click
OK
.
g
On the Windows desktop, right-click
My Computer
and select
Manage
.
h
In the
Computer Management
window, expand
Services and
Applications
.
i
Click
Services
.
j
Right-click the first Oracle service and select
Properties
.
k
Click the
Startup
drop-down menu and record the default startup type
for this service.
l
In the Startup drop-down menu, select
Disabled
.
m
Repeat step 10 through step 12 for all remaining Oracle services.
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