
Enterprise Server Installation and Migration Guide 13
1
Introduction
About Dell Enterprise Server
The Enterprise Server is the security administration piece of Dell's solution. The Remote Management Console allows
administrators to monitor the state of endpoints, policy enforcement, and protection across the enterprise.
The Enterprise Server has the following features:
• Centralized management of devices
• Role-based security policy creation and management
• Administrator-assisted device recovery
• Separation of administrative duties
• Automatic distribution of security policies
• Trusted paths for communication between components
• Unique encryption key generation and automatic secure key escrow
• Centralized compliance auditing and reporting
Customer Support
Refer to your Welcome Letter for
Dell
Pro Support contact information.
When contacting
Dell
Pro Support, have the following information available:
• Version information for the relevant components:
- Operating system version for the server/workstation where the components are running.
- For the Dell Enterprise Server, the version number and build date can be found in the
About
link in the Dell Remote
Management Console.
- For the Exchange ActiveSync component (installed on the front-end Exchange Server), locate the version number from
Windows Explorer. Right-click <Exchange ActiveSync install dir>\OTASyncControl.dll, select Properties, and click the
Version
tab.
• A detailed description of the issue you are experiencing.
• Information about where we can reach you.
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