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User Guide NetXtreme II
September 2013
Broadcom Corporation
Document INGSRVT78-CDUM100-R Troubleshooting: Broadcom NetXtreme II
®
Network Adapter User Guide Page 317
Troubleshooting: Broadcom NetXtreme II
®
Network Adapter User Guide
• Hardware Diagnostics
• Checking Port LEDs
• Troubleshooting Checklist
• Checking if Current Drivers are Loaded
• Running a Cable Length Test
• Testing Network Connectivity
• Microsoft Virtualization with Hyper-V
• Removing the Broadcom NetXtreme II Device Drivers
• Upgrading Windows Operating Systems
• Broadcom Boot Agent
• Broadcom Advanced Server Program (BASP)
•Linux
• NPAR
• Miscellaneous
HARDWARE DIAGNOSTICS
Loopback diagnostic tests are available for testing the adapter hardware. These tests provide access to the adapter internal/
external diagnostics, where packet information is transmitted across the physical link (for instructions and information on
running tests in an MS-DOS environment, see User Diagnostics; for Windows environments, see Running Diagnostic Tests
in Windows).
CHECKING PORT LEDS
See Network Link and Activity Indication to check the state of the network link and activity.
- Broadcom NetXtreme II 1
- Network Adapter User 1
- FEATURES 4
- TCP OFFLOAD ENGINE (TOE) 5
- FIBRE CHANNEL OVER ETHERNET 6
- POWER MANAGEMENT 6
- ADAPTIVE INTERRUPT FREQUENCY 6
- LINK AGGREGATION (802.3AD) 10
- OF TEAMS 11
- SLB (AUTO-FALLBACK DISABLE) 11
- GLOSSARY 14
- TEAMING CONCEPTS 16
- SOFTWARE COMPONENTS 20
- HARDWARE REQUIREMENTS 22
- TEAMING SUPPORT BY PROCESSOR 23
- CONFIGURING TEAMING 23
- SELECTING A TEAM TYPE 25
- TEAMING MECHANISMS 26
- TYPES OF TEAMS 29
- WAKE ON LAN 37
- PREBOOT EXECUTION ENVIRONMENT 37
- ENERAL NETWORK CONSIDERATIONS 38
- SPANNING TREE ALGORITHM 42
- LAYER 3 ROUTING/SWITCHING 43
- TEAMING WITH MICROSOFT NLB 44
- APPLICATION CONSIDERATIONS 45
- TEAMING AND NETWORK BACKUP 49
- TEAMING CONFIGURATION TIPS 52
- FREQUENTLY ASKED QUESTIONS 53
- PPENDIX A: EVENT LOG MESSAGES 56
- VIRTUAL BUS DRIVER (VBD) 61
- ADDING VLANS TO TEAMS 65
- BASP SUBAGENT 68
- BASP EXTENSIBLE-AGENT 69
- SAFETY PRECAUTIONS 71
- PREINSTALLATION CHECKLIST 72
- NSTALLATION OF THE ADD-IN NIC 73
- ENABLING THE MBA DRIVER 76
- CONFIGURING THE MBA DRIVER 76
- SETTING UP THE BIOS 78
- RED HAT LINUX PXE SERVER 78
- MS-DOS UNDI/INTEL APITEST 78
- SCSI BOOT SETUP 80
- TROUBLESHOOTING ISCSI BOOT 96
- SCSI CRASH DUMP 98
- CONFIGURING ISCSI OFFLOAD 99
- NetXtreme II User Guide 100
- User Guide NetXtreme II 101
- SCSI OFFLOAD FAQS 107
- EVENT LOG MESSAGES 108
- OFFLOAD ISCSI (OIS) DRIVER 108
- NetXtreme II 111
- Network Adapter User Guide 111
- INSTALLATION TASKS 112
- DETAILED PROCEDURES 114
- WS-MAN—WINDOWS CLIENT 121
- WMI—WINDOWS 129
- APPLICATIONS 131
- INSTALLING ON A LINUX SYSTEM 133
- Network Adapter User Guide 135
- SING KEYWORDS FOR THE DRIVERS 140
- INTRODUCTION 143
- LIMITATIONS 144
- PACKAGING 145
- INSTALLING THE KMP PACKAGE 148
- UNINSTALLING BACS 151
- PATCHING PCI FILES (OPTIONAL) 152
- NETWORK INSTALLATIONS 152
- 2X DRIVER 153
- 2I DRIVER 155
- DRIVER DEFAULTS 157
- DRIVER MESSAGES 158
- 2 AND BNX2X DRIVER 159
- TEAMING WITH CHANNEL BONDING 161
- STATISTICS 162
- LINUX ISCSI OFFLOAD 163
- LINUX ISCSI OFFLOAD FAQ 164
- INSTALLING THE DRIVER 168
- UPGRADING THE DRIVER 168
- UNINSTALLING DRIVER 168
- CONFIGURING THE DRIVER 169
- MEMORY USAGE 169
- INTERRUPT MANAGEMENT 171
- FCOE SUPPORT 172
- DRIVER PARAMETERS 176
- UNLOADING AND REMOVING DRIVER 178
- ENABLING FCOE 181
- INSTALLATION CHECK 181
- USING SILENT INSTALLATION 184
- REMOVING THE DEVICE DRIVERS 185
- WINPE 2.0 187
- WINPE 3.1 188
- ONOLITHIC DRIVER 189
- FCOE BOOT FROM SAN 198
- ONE-TIME DISABLED 203
- LINUX FCOE BOOT INSTALLATION 207
- CONFIGURING FCOE 225
- DCB CAPABILITIES 228
- CONFIGURING DCB 229
- DCB CONDITIONS 229
- SR-IOV: Broadcom NetXtreme II 231
- Network 231
- Adapter User Guide 231
- SR-IOV AND JUMBO PACKETS 232
- BACS INTERFACE 235
- EXPLORER VIEW PANE 236
- CONTEXT VIEW SELECTOR 236
- CONTEXT VIEW PANE 236
- MENU BAR 237
- DESCRIPTION PANE 238
- CONNECTING TO A HOST 240
- MANAGING THE HOST 241
- MANAGING THE NETWORK ADAPTER 242
- VIEWING HARDWARE INFORMATION 244
- VIEWING VITAL SIGNS 246
- TESTING THE NETWORK 249
- ANALYZING CABLES IN WINDOWS 252
- MANAGING THE LAN DEVICE 254
- CONFIGURING THE NDIS DRIVER 256
- VIEWING RESOURCE INFORMATION 261
- VIEWING STATISTICS 262
- VIEWING LICENSES 266
- TEAM TYPES 268
- LIVELINK 269
- USING EXPERT MODE 283
- VIEWING BASP STATISTICS 290
- TROUBLESHOOTING BACS 291
- INTERFACE SPECIFICATIONS 293
- NIC PHYSICAL CHARACTERISTICS 294
- NIC POWER REQUIREMENTS 294
- ENVIRONMENTAL SPECIFICATIONS 295
- FCC, CLASS A 297
- VCCI NOTICE 298
- CE NOTICE 299
- INDUSTRY CANADA, CLASS B 305
- INDUSTRY CANADA, CLASS A 305
- INDUSTRY CANADA, CLASSE B 306
- INDUSTRY CANADA, CLASSE A 306
- OREA ONLY) 307
- A CLASS DEVICE 308
- PERFORMING DIAGNOSTICS 310
- DIAGNOSTIC TEST DESCRIPTIONS 314
- TROUBLESHOOTING CHECKLIST 318
- RUNNING A CABLE LENGTH TEST 320
- TESTING NETWORK CONNECTIVITY 320
- SINGLE NETWORK ADAPTER 322
- TEAMED NETWORK ADAPTERS 323
- BROADCOM BOOT AGENT 325
- MISCELLANEOUS 329
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