Dell J740 Personal Inkjet Printer Manuel d'utilisateur télécharger pdf (Page 31)

Troubleshooting 21

• You select the correct paper type and size in Print Properties or Preferences.

Envelopes do not feed properly

If regular paper feeds without problems, make sure:

• You load the envelopes correctly. For help, see page 8.

• You use an envelope size supported by the printer and select that size before you

start your print job.

• You have the correct paper type and size selected in Print Properties.

Document does not print

• Make sure the cartridges are properly installed.

• Use an undamaged USB cable.

• Check your printer status to make sure your document is not being held or paused.

To check printer status:

a For Windows 2000, click Start →Settings →Printers.

For Windows XP, click Start →Control Panel →Printers and Other Hardware

→Printers and Faxes.

b Double-click the Dell J740 icon, and then click Printer.

c Make sure no check mark appears next to Pause Printing.

• Print a test page:

a Click Start →Programs →Dell Printers →Dell Inkjet Printer J740 →Dell

Printer Solution Center.

b Click the Maintenance tab.

c Click Print a test page.

NOTE: Photos or documents containing graphics may take longer to print than regular text.

Printer is not communicating with computer

• Disconnect and then reconnect both ends of the USB cable.

• Unplug the power supply from the electrical outlet. Reconnect the power supply

(refer to your setup documentation). Turn the power on.

• Restart your computer. If problems persist, see "Removing and reinstalling the

printer software" on page 25.

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Dell J740 Personal Inkjet Printer Manuel d'utilisateur Page 31