Dell DR4100 Manuel d'utilisateur

Dell DR4100 SystemsOwner's ManualRegulatory Model: E14S SeriesRegulatory Type: E14S001

PCIe indicatorCondition Corrective ActionThe indicator blinks amber if a PCIe card experiences an error.Restart the system. Update any required driver

EnvironmentalHumidity Percentage Range 10% to 80% Relative Humidity with 26 °C (78.8 °F) maximum dew point.Relative humidityStorage 5% to 95% RH with

EnvironmentalConductive DustNOTE: Applies to data center and non-data center environments.Air must be free of conductive dust, zinc whiskers, or other

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8System MessagesSystem Error MessagesSystem messages appear on the monitor to notify you of a possible problem with the system. These messages refer t

Error Code Message InformationAction Check the operating system, application, hardware, and system event log for exception events.ASR0001Message The w

Error Code Message InformationDetails The processor temperature increased beyond the operational range.Action Review the logs for fan failures. If no

Error Code Message InformationAction1. Check system and operating system logs for exceptions. If no exceptions are found, continue. 2. Turn off the s

Error Code Message Information5. If the issue persists, see Getting Help.FAN0000Message Fan <number> RPM is less than the lower warning thresh

Error Code Message InformationMEM0001Message Multi-bit memory errors detected on a memory device at location(s) <location>.Details The memory mo

Error Code Message InformationMEM8000Message Correctable memory error logging disabled for a memory device at location <location>.Details Errors

Drive-Status Indicator Pattern (RAID Only)ConditionSteady green Drive onlineBlinks green three seconds, amber three seconds, and off six secondsRebuil

Error Code Message InformationDetails System performance may be degraded, or system may fail to operate.Action Cycle input power, update component dri

Error Code Message InformationDetails System performance and power redundancy may be degraded or lost. Action Remove and reinstall the power supply a

Error Code Message InformationPSU0033Message The temperature for power supply <number> is outside of the allowable range.Details System performa

Error Code Message InformationPSU1201Message Power supply redundancy is lost.Details The power supply tries to operate in a degraded state. System Per

Error Code Message InformationRFM1014Message Removable Flash Media <name> is write protected.Details The card is write-protected by the physical

Error Code Message InformationDetails The chassis was opened while the power was off. System security may have been compromised.Action Close the chass

Error Code Message InformationAction Check the system operating environment.TMP0120Message The system inlet temperature is greater than the upper warn

Alert MessagesSystems management software generates alert messages for your system. Alert messages include information, status, warning, and failure m

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9Getting HelpContacting DellNOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing

Item Indicator, Button, or ConnectorIcon Description7 USB connectors (2) Allows you to connect USB devices to the system. The ports are USB 2.0-compli

Power Indicator CodesEach AC power supply has an illuminated translucent handle that serves as an indicator to show whether power is present or whethe

• The Getting Started Guide that shipped with your system provides an overview of setting up your system, and technical specifications. This document

2Using The System Setup And Boot ManagerNOTE: BIOS Boot Manager is the only supported boot mode.System Setup enables you to manage your system hardwar

Responding To Error MessagesIf an error message is displayed while the system is booting, make a note of the message. For more information, see System

NOTE: System Setup defaults are listed under their respective options in the following sections, where applicable.Menu Item DescriptionSystem Informat

Menu Item DescriptionVideo Memory Displays the amount of video memory.System Memory TestingSpecifies whether system memory tests are run during system

Menu Item DescriptionExecute Disable Allows you enable or disable execute disable memory protection technology. By default, the Execute Disable option

Notes, Cautions, and WarningsNOTE: A NOTE indicates important information that helps you make better use of your computer.CAUTION: A CAUTION indicates

Integrated Devices ScreenMenu Item DescriptionIntegrated RAID ControllerAllows you to enable or disable the integrated RAID controller. By default, th

Menu Item DescriptionSerial Port Address Allows you to set the port address for serial devices. By default, the Serial Port Address option is set to S

Menu Item DescriptionNOTE: This option can be disabled only if the C States option in Custom mode is disabled.NOTE: When C States is enabled in Custom

Menu Item DescriptionBIOS Update Control Allows you to update the BIOS using either DOS or UEFI shell-based flash utilities. For environments that do

Setup password This is the password that you must enter to access and make changes to the BIOS or UEFI settings of your system.CAUTION: The password f

To delete or change the existing System and/or Setup password:1. To enter System Setup, press <F2> immediately after a power-on or reboot.2. In

NOTE: You can use the Password Status option in conjunction with the Setup Password option to protect the system password from unauthorized changes.Us

iDRAC Settings UtilityThe iDRAC Settings utility is an interface to setup and configure the iDRAC parameters using UEFI. You can enable or disable var

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3Installing System ComponentsRecommended ToolsYou may need the following items to perform the procedures in this section:• Key to the system keylock•

ContentsNotes, Cautions, and Warnings...21 About Your

Figure 6. Inside the System1. cooling-fan assembly2. cable securing bracket3. cooling shroud4. hard-drive backplane (back)5. hard drives (back) (2)6.

Figure 7. Removing and Installing the Front Bezel1. release latch2. keylock3. front bezel4. locking hookInstalling The Front Bezel1. Hook the right en

3. Lift the latch on top of the system and slide the cover back.4. Grasp the cover on both sides, and carefully lift the cover away from the system.Fi

CAUTION: Never operate your system with the cooling shroud removed. The system may get overheated quickly, resulting in shutdown of the system and los

System MemoryYour system supports DDR3 registered DIMMs (RDIMMs) and meets the DDR3 and DDR3L voltage specifications.NOTE: MT/s indicates DIMM speed i

Figure 10. Memory Socket LocationsMemory channels are organized as follows:Processor 1 channel 0: slots A1, A5, and A9channel 1: slots A2, A6, and A10

General Memory Module Installation GuidelinesThis system supports Flexible Memory Configuration, enabling the system to be configured and run in any v

Memory Optimized (Independent Channel) ModeThis mode supports SDDC only for memory modules that use x4 device width and does not impose any specific s

CAUTION: To ensure proper system cooling, memory-module blanks must be installed in any memory socket that is not occupied. Remove memory-module blank

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in

3 Installing System Components...29Recommended Tools...

When you format a hard drive, allow enough time for the formatting to be completed. Be aware that high-capacity hard drives can take a number of hours

Figure 13. Removing and Installing a 3.5 Inch Hard-Drive Blank1. hard-drive blank2. release buttonInstalling A 3.5 Inch Hard-Drive Blank1. If installe

Figure 14. Removing and Installing a Hot-Swap Hard Drive1. release button2. hard drive3. hard-drive carrier handleInstalling A Hot-Swap Hard DriveCAUT

Removing A Hard Drive From A Hard-Drive Carrier1. Remove the screws from the slide rails on the hard-drive carrier.2. Lift the hard drive out of the h

NOTE: In the event of a problem with a particular fan, the fan number is referenced by the system’s management software, allowing you to easily identi

Installing A Cooling FanCAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple r

1. cooling-fan assembly2. cooling fans (6)3. blue release levers (2)4. guide pins (2)5. cooling-fan connectors (6)Installing The Cooling-Fan AssemblyC

8. Enter the System Setup and verify that the USB key is detected by the system.Figure 18. Replacing the Internal USB Key1. USB memory key connector2.

Figure 19. Removing and Installing the PCIe Card Holder1. PCIe card holder2. release tabInstalling The PCIe Card HolderCAUTION: Many repairs may only

1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet and peripherals.2. Open the system.3.

Expansion Cards And Expansion-Card Risers...50Exp

Figure 21. Removing and Installing the Cable Retention Bracket1. alignment pins (2)2. tab3. cable retention bracketInstalling The Cable Retention Brac

Table 2. Supported Expansion CardsRiser PCIe Slot Processor Connection Height Length Link Width Slot Width1 1 Processor 2 Low Profile Half Length x8 x

NOTE: You must install a filler bracket over an empty expansion slot to maintain Federal Communications Commission (FCC) certification of the system.

For instructions, see the documentation accompanying the card.2. Turn off the system, including any attached peripherals, and disconnect the system fr

Figure 23. Removing and Installing the Expansion-Card Riser 11. expansion-card riser 1 cage2. expansion-card connector3. expansion card4. expansion-ca

8. Insert the card-edge connector firmly into the expansion-card connector until the card is fully seated.9. Close the expansion-card latches.10. If a

Figure 25. Identifying Connectors on the Expansion Card Riser 11. expansion-card slot 12. expansion-card slot 23. expansion-card slot 3Figure 26. Remo

Figure 27. Identifying Connectors on the Expansion Card Riser 21. chassis intrusion switch2. expansion-card slot 43. expansion-card slot 5Figure 28. R

Figure 29. Identifying Connectors on the Expansion Card Riser 31. expansion-card slot 62. expansion-card slot 74. If applicable, remove or install an

3. Remove the expansion-card riser 3 and any card(s) installed in the riser.4. Locate the internal dual SD module installed on the J_IDSDM connector o

Troubleshooting System Startup Failure...

1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet and peripherals.2. Open the system.3.

Figure 31. Removing and Installing the Integrated Storage Controller Card1. storage connector on the system board2. storage controller card3. storage-

11. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.Network Daughter CardRemoving The Network

Installing The Network Daughter CardCAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting

6. Loosen the second heat-sink retention socket.7. Lift the heat sink away from the processor and set the heat sink aside.Figure 33. Removing and Inst

Figure 34. Processor Shield Opening and Closing Lever Sequence1. close-lock symbol2. processor socket-release lever 3. processor4. processor socket-re

Figure 35. Removing and Installing a Processor1. processor socket-release lever2. pin 1 indicator3. processor socket-release lever4. processor shield5

4. Remove the cooling shroud.WARNING: The heat sink and processor are hot to the touch for some time after the system has been powered down. Allow the

Power Supply Hot Spare FeatureYour system supports the Hot Spare feature that significantly reduces the power overhead associated with power supply re

1. connector2. power supply3. release latch4. power supply handleInstalling An AC Power SupplyCAUTION: Many repairs may only be done by a certified se

1About Your SystemFront-Panel Features And IndicatorsThe following topic describes the front-panel features and indicators of the Dell DR4100 system.F

Figure 37. Removing and Installing the Power Supply Blank1. power supply blankInstalling The Power Supply BlankNOTE: Install the power supply blank on

Figure 38. Replacing the System Battery1. positive side of battery connector2. system battery3. negative side of battery connector6. Lift the battery

CAUTION: You must note the number of each hard drive and temporarily label them before removal so that you can replace them in the same locations.4. R

Figure 40. Cabling Diagram—3.5 Inch (x12) SAS Backplane1. cable retention bracket2. system board3. integrated storage controller card4. SAS connector

Removing The Hard-Drive Backplane (Back)CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshoot

1. pass-through I2C cable 2. I2C cable3. sideband cable4. hard-drive backplane (back)5. SAS connectors (2)6. SAS cable7. release pinFigure 42. Cabling

1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.2. Open the system.3. Align the notch

Figure 43. Removing and Installing the I/O Panel1. I/O panel cable2. hard-drive backplane3. Torx screws (3)4. I/O panel5. chassisInstalling The I/O Pa

NOTE: You must route the cable properly to prevent it from being pinched or crimped.10. Close the system.11. Reconnect the system to its electrical ou

a. mini SAS cable connectorb. metal tabc. connector on the system board6. Disconnect all cables from the system board.CAUTION: Take care not to damage

Item Indicator, Button, or ConnectorIcon DescriptionUse this button only if directed to do so by qualified support personnel or by the operating syste

4. support bracket (present on certain systems only)WARNING: The heat sink and processor are hot to the touch for some time after the system has been

4Troubleshooting Your SystemSafety First—For You And Your SystemCAUTION: Many repairs may only be done by a certified service technician. You should o

7. Power down all attached USB devices and disconnect them from the system.8. Restart the system and, if your keyboard is functioning, enter the Syste

3. Disassemble components from the system:– Hard drives– Hard-drive backplane– USB memory key– Cooling shroud– Expansion-card risers (if present)– Exp

If the tests fail, see Getting Help.Troubleshooting The System BatteryCAUTION: Many repairs may only be done by a certified service technician. You sh

Troubleshooting Cooling FansCAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simp

15. As the system boots, observe any error message that is displayed and the diagnostic indicators on the front of the system.16. If the memory proble

9. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.10. Enter the System Setup and ensure that

8. If the problem is not resolved, turn off the system and attached peripherals, and disconnect the system from the electrical outlet.9. Open the syst

Troubleshooting ProcessorsCAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple

Hard-drive indicatorCondition Corrective Action4. If the hard drives are configured in a RAID array, restart the system and enter the host adapter con

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5Using System DiagnosticsIf you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The

Menu DescriptionResults Displays the results of all tests that are executed.System Health Provides the current overview of the system performance.Even

6Jumpers And ConnectorsSystem Board Jumper SettingsFor information on resetting the password jumper to disable a password, see Disabling A Forgotten P

System Board ConnectorsFigure 45. System Board Jumpers and ConnectorsItem Connector Description1 J_PS2 PSU 2 power connector2 J_SATA_CD Optical drive

Item Connector Description11 J_USB USB connector12 J_VIDEO_REAR Video connector13 J_COM1 Serial connector14 J_IDRAC_RJ45 iDRAC7 connector15 J_CYC Syst

Item Connector Description44 J_BP_SIG1 Backplane signal connector 145 J_BP_SIG0 Backplane signal connector 0Disabling A Forgotten PasswordThe system&a

7Technical SpecificationsProcessorProcessor type One or two Intel Xeon processor E5-2600 product familyPowerAC Power Supply (per power supply)Wattage

MemoryArchitecture 800 MT/s, 1066 MT/s, 1333 MT/s or 1600 MT/s DDR3 registered Error Correcting Code (ECC) DIMMsSupport for advanced ECC or memory opt

Expanded Operating TemperatureNOTE: When operating in the expanded temperature range, ambient temperature warnings may be reported on the LCD and in t