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Appendix 123
Contacting Dell
To contact Dell™ electronically, you can access the following websites:
• www.dell.com
•
support.dell.com
(technical support)
•
premiersupport.dell.com
(technical support for educational, government, healthcare, and
medium/large business customers, including Premier, Platinum, and Gold customers)
For specific web addresses for your country, find the appropriate country section in the table below.
NOTE: Toll-free numbers are for use within the country for which they are listed.
When you need to contact Dell, use the electronic addresses, telephone numbers, and codes
provided in the following table. If you need assistance in determining which codes to use, contact a
local or an international operator.
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Anguilla General Support
toll-free: 800-335-0031
Antigua and Barbuda General Support
1-800-805-5924
Argentina (Buenos Aires)
International Access Code: 00
Country Code: 54
City Code: 11
Website: www.dell.com.ar
E-mail: [email protected]
E-mail for desktop and portable computers:
E-mail for servers and EMC:
Customer Care
toll-free: 0-800-444-0730
Tech Support
toll-free: 0-800-444-0733
Tech Support Services
toll-free: 0-800-444-0724
Sales
0-810-444-3355
Aruba General Support
toll-free: 800-1578
- Dell™ Dimension™ 8400 Series 1
- Notes, Notices, and Cautions 2
- Contents 3
- 2 Solving Problems 4
- 3 Advanced Troubleshooting 5
- 5 Appendix 7
- 8 Contents 8
- Finding Information 9
- 10 Finding Information 10
- Setting Up a Printer 11
- Connecting a Parallel Printer 12
- Connecting to the Internet 13
- Playing CDs or DVDs 15
- Adjusting the Volume 16
- Copying CDs and DVDs 17
- Using Blank CD-Rs and CD-RWs 18
- Helpful Tips 18
- Connecting Two Monitors 19
- About Your RAID Configuration 20
- RAID Level 0 21
- RAID Level 1 21
- Deleting a RAID Volume 24
- Creating a RAID 0 Volume 25
- Creating a RAID 1 Volume 25
- Migrating to a RAID 0 Volume 26
- Migrating to a RAID 1 Volume 27
- Creating a Spare Hard Drive 27
- Power Management 29
- Hibernate Mode 30
- Power Options Properties 30
- Hyper-Threading 31
- Solving Problems 33
- Drive Problems 34
- Hard drive problems 35
- Error Messages 36
- IEEE 1394 Device Problems 37
- Keyboard Problems 38
- Lockups and Software Problems 38
- The computer stops responding 39
- A program stops responding 39
- A program crashes repeatedly 39
- A solid blue screen appears 39
- Memory Problems 40
- Mouse Problems 41
- Network Problems 42
- Power Problems 42
- Printer Problems 43
- Scanner Problems 44
- Sound and Speaker Problems 45
- Video and Monitor Problems 46
- 48 Solving Problems 48
- Advanced Troubleshooting 49
- Dell Diagnostics 52
- Dell Diagnostics Main Menu 53
- What Is a Driver? 54
- Identifying Drivers 54
- Reinstalling Drivers 55
- Using Microsoft 56
- Windows XP System Restore 56
- Enabling System Restore 58
- Front View 61
- Back View 63
- Reattaching the Hinge Arms 65
- Reattaching the Front Door 68
- Opening the Computer Cover 69
- Inside Your Computer 70
- System Board Components 71
- DDR2 Memory Overview 72
- Installing Memory 73
- Removing Memory 75
- PCI Cards 76
- Removing a PCI Card 80
- PCI Express Cards 81
- Removing a PCI Express Card 85
- Card Fan 86
- Connecting Drive Cables 89
- Hard Drive 90
- Removing a Hard Drive 91
- Installing a Hard Drive 92
- Adding a Second Hard Drive 93
- Front-Panel Inserts 94
- Installing a Floppy Drive 98
- CD/DVD Drive 99
- Removing a CD/DVD Drive 100
- Installing a CD/DVD Drive 101
- Replacing the Battery 103
- Closing the Computer Cover 104
- Removing and Installing Parts 106
- Appendix 107
- 108 Appendix 108
- 110 Appendix 110
- System Setup 111
- Entering System Setup 112
- System Setup Options 113
- Maintenance 115
- POST Behavior 115
- Boot Sequence 116
- Clearing Forgotten Passwords 117
- Clearing CMOS Settings 119
- Cleaning Your Computer 119
- Floppy Drive 120
- CDs and DVDs 120
- FCC Notices (U.S. Only) 121
- Contacting Dell 123
- 124 Appendix 124
- 126 Appendix 126
- 128 Appendix 128
- 130 Appendix 130
- 132 Appendix 132
- 134 Appendix 134
- 136 Appendix 136
- 138 Appendix 138
- 140 Appendix 140
- Index 141 141
- 142 Index 142
- Index 143 143
- 144 Index 144
- Index 145 145
- 146 Index 146
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