Dell Dimension 8400 Manuel d'utilisateur Page 38
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38 Solving Problems
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Keyboard Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions
located in the Product Information Guide.
Lockups and Software Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions
located in the Product Information Guide.
The computer does not start up
IF YOU HAVE PROBLEMS WITH A DELL IEEE 1394 DEVICE — Contact Dell (see page 123).
I
F YOU HAVE PROBLEMS WITH A NON-DELL IEEE 1394 DEVICE —Contact the manufacturer of the
IEEE 1394 device.
CHECK THE KEYBOARD CABLE —
• Ensure that the keyboard cable is firmly connected to the computer.
• Shut down the computer (see page 59), reconnect the keyboard cable as shown on the setup diagram for
your computer, and then restart the computer.
• Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten bent
pins.
• Remove keyboard extension cables and connect the keyboard directly to the computer.
TEST THE KEYBOARD — Connect a properly working keyboard to the computer, and try using the
keyboard.
RUN THE HARDWARE TROUBLESHOOTER — See page 58.
CHECK THE DIAGNOSTIC LIGHTS — See page 49.
ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE
E
LECTRICAL OUTLET
- Dell™ Dimension™ 8400 Series 1
- Notes, Notices, and Cautions 2
- Contents 3
- 2 Solving Problems 4
- 3 Advanced Troubleshooting 5
- 5 Appendix 7
- 8 Contents 8
- Finding Information 9
- 10 Finding Information 10
- Setting Up a Printer 11
- Connecting a Parallel Printer 12
- Connecting to the Internet 13
- Playing CDs or DVDs 15
- Adjusting the Volume 16
- Copying CDs and DVDs 17
- Using Blank CD-Rs and CD-RWs 18
- Helpful Tips 18
- Connecting Two Monitors 19
- About Your RAID Configuration 20
- RAID Level 0 21
- RAID Level 1 21
- Deleting a RAID Volume 24
- Creating a RAID 0 Volume 25
- Creating a RAID 1 Volume 25
- Migrating to a RAID 0 Volume 26
- Migrating to a RAID 1 Volume 27
- Creating a Spare Hard Drive 27
- Power Management 29
- Hibernate Mode 30
- Power Options Properties 30
- Hyper-Threading 31
- Solving Problems 33
- Drive Problems 34
- Hard drive problems 35
- Error Messages 36
- IEEE 1394 Device Problems 37
- Keyboard Problems 38
- Lockups and Software Problems 38
- The computer stops responding 39
- A program stops responding 39
- A program crashes repeatedly 39
- A solid blue screen appears 39
- Memory Problems 40
- Mouse Problems 41
- Network Problems 42
- Power Problems 42
- Printer Problems 43
- Scanner Problems 44
- Sound and Speaker Problems 45
- Video and Monitor Problems 46
- 48 Solving Problems 48
- Advanced Troubleshooting 49
- Dell Diagnostics 52
- Dell Diagnostics Main Menu 53
- What Is a Driver? 54
- Identifying Drivers 54
- Reinstalling Drivers 55
- Using Microsoft 56
- Windows XP System Restore 56
- Enabling System Restore 58
- Front View 61
- Back View 63
- Reattaching the Hinge Arms 65
- Reattaching the Front Door 68
- Opening the Computer Cover 69
- Inside Your Computer 70
- System Board Components 71
- DDR2 Memory Overview 72
- Installing Memory 73
- Removing Memory 75
- PCI Cards 76
- Removing a PCI Card 80
- PCI Express Cards 81
- Removing a PCI Express Card 85
- Card Fan 86
- Connecting Drive Cables 89
- Hard Drive 90
- Removing a Hard Drive 91
- Installing a Hard Drive 92
- Adding a Second Hard Drive 93
- Front-Panel Inserts 94
- Installing a Floppy Drive 98
- CD/DVD Drive 99
- Removing a CD/DVD Drive 100
- Installing a CD/DVD Drive 101
- Replacing the Battery 103
- Closing the Computer Cover 104
- Removing and Installing Parts 106
- Appendix 107
- 108 Appendix 108
- 110 Appendix 110
- System Setup 111
- Entering System Setup 112
- System Setup Options 113
- Maintenance 115
- POST Behavior 115
- Boot Sequence 116
- Clearing Forgotten Passwords 117
- Clearing CMOS Settings 119
- Cleaning Your Computer 119
- Floppy Drive 120
- CDs and DVDs 120
- FCC Notices (U.S. Only) 121
- Contacting Dell 123
- 124 Appendix 124
- 126 Appendix 126
- 128 Appendix 128
- 130 Appendix 130
- 132 Appendix 132
- 134 Appendix 134
- 136 Appendix 136
- 138 Appendix 138
- 140 Appendix 140
- Index 141 141
- 142 Index 142
- Index 143 143
- 144 Index 144
- Index 145 145
- 146 Index 146
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