Dell OptiPlex SX280 Manuel d'utilisateur Page 73
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Hard drive problems
Keyboard Problems
Lockups and Software Problems
The computer does not start up.
The computer stops responding
Closeotherprograms— The CD/DVD-RW drive must receive a steady stream of data when writing. If the stream is interrupted, an error
occurs. Try closing all programs before you write to the CD/DVD-RW.
Turn off Standby mode in Windows before writing to a CD/DVD-RWdisc— See power management modes.
RunningtheDellIDEHardDriveDiagnostics—
The Dell IDE Hard Drive Diagnostics is a utility that tests the hard drive to troubleshoot or confirm a hard drive failure.
1. Turn on your computer (if your computer is already on, restart it).
2. When F2 = Setup appears in the upper-right corner of the screen, press <Ctrl><Alt><d>.
3. Follow the instructions on the screen.
RunCheckDisk—
Windows XP
1. Click the Start button and click My Computer.
2. Right-click Local Disk C:.
3. Click Properties.
4. Click the Tools tab.
5. Under Error-checking, click Check Now.
6. Click Scan for and attempt recovery of bad sectors.
7. Click Start.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
Checkthekeyboardcable—
l Ensure that the keyboard cable is firmly connected to the computer.
l Shut down the computer, reconnect the keyboard cable as shown in the Quick Reference Guide for your computer, and then restart the
computer.
Run the Dell Diagnostics
Check for Software and Hardware Conflicts
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTE: You must use Microsoft®Windows®XP Service Pack 1 or later when you reinstall Windows XP.
NOTE: If you installed a unique image on your computer or if you had to reinstall your operating system, run the DSS utility. DSS is available on your
Drivers and Utilities CD and at support.dell.com
Check the computer's diagnostic lights
Ensure that the power cable is firmly connected to the computer and to the electrical outlet
NOTICE: You might lose data if you are unable to perform an operating system shutdown.
- Notes, Notices, and Cautions 1
- Abbreviations and Acronyms 1
- About Your Computer 3
- Side View 4
- Back View 4
- Back-Panel Connectors 4
- Connecting a VGA Monitor 5
- Connecting Two Monitors 5
- Inside Your Computer 6
- Cable Cover (Optional) 6
- Connecting the Power Adapter 7
- Advanced Features 9
- Clearing CMOS Settings 10
- Manageability 11
- Password Protection 12
- Typing Your System Password 13
- Admin Password 14
- Power Management 15
- Security 16
- System Setup 17
- Drives 18
- Onboard Devices 18
- Performance 18
- Boot Sequence 20
- Battery 22
- Chassis Intrusion Switch 24
- Cleaning Your Computer 26
- Removing the Computer Cover 29
- FCC Notices (U.S. Only) 30
- Operating System CD 32
- Getting Help 33
- AutoTech Service 34
- Problems With Your Order 35
- Product Information 35
- Before You Call 35
- Contacting Dell 36
- Glossary 44
- Hard Drive 52
- Memory 55
- Removing Memory 57
- Module Bay 58
- Adding and Removing Parts 61
- Processor 63
- Drivers 67
- Creating a Restore Point 69
- Before You Begin 70
- Reinstalling Windows XP 70
- Solving Problems 72
- Keyboard Problems 73
- Memory Problems 74
- Mouse Problems 75
- Network Problems 75
- Power Problems 75
- Printer Problems 76
- Restoring Default Settings 76
- Sound and Speaker Problems 77
- Video and Monitor Problems 77
- Chassis Speaker 79
- Technical Specifications 81
- System Board Components 84
- Dell Diagnostics 85
- Power Adapter Light 86
- System Lights 87
- Diagnostic Lights 87
- Beep Codes 88
- Error Messages 89
- Microsoft®Windows®XP 91
- Warranty 92
- Adding User Accounts 94
- Fast User Switching 94
- Network Setup Wizard 95
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