Dell 2355dn Multifunction Mono Laser Printer Manuel d'utilisateur Page 305
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304
Printing Problems
Condition Possible cause Suggested solutions
The printer does not
print.
The printer is not receiving
power.
Check the power cord connections. Check the power switch and the
power source.
The printer is not selected as
the default printer.
Select
Dell 2355dn Laser MFP
as your default printer in your
Windows.
Click the Start button Settings Printers. Right-click the
Dell
2355dn Laser MFP
printer icon and select Set as Default Printer.
Check the printer for the
following:
• The front or rear door is not closed.
• Paper is jammed.
• No paper is loaded.
• The toner cartridge is not installed.
If a printer system error occurs, contact your service representative.
The connection cable
between the computer and
the printer is not connected
properly.
Disconnect the printer cable and reconnect it.
The connection cable
between the computer and
the printer is defective.
If possible, attach the cable to another computer that is working
properly and print a job. You can also try using a different printer
cable.
The printer may be
configured incorrectly.
Check the printer properties to ensure that all of the print settings are
correct.
The printer driver may be
incorrectly installed.
Remove the printer driver and then reinstall it; see "
Uninstalling
Software" and "Installing Software in Microsoft
®
Windows
®
Operating System" respectively.
The printer is
malfunctioning.
Check the display message on the operator panel to see if the printer
is indicating a system error.
The printer selects
print materials from
the wrong paper
source.
The paper source selection
in the printer properties may
be incorrect.
For many software applications, the paper source selection is found
under the Paper
tab within the printer properties. Select the correct
paper source. See "
Paper Tab".
A print job is
extremely slow.
The job may be very
complex.
Reduce the complexity of the page or try adjusting the print quality
settings.
The maximum print speed of your printer is up to 35 PPM for
Letter-sized paper.
→
- User’s Guide 1
- Contacting Dell 2
- Notes, Notices, and Cautions 3
- Finding Information 4
- Contents 6
- Paper Handling 8
- Scanning 11
- Networking 12
- Macintosh 14
- Maintenance 15
- Troubleshooting 15
- Installing Accessories 16
- Specifications 16
- Unpacking Your Printer 18
- Front View 21
- Rear View 22
- Common Keys 23
- Function Keys 23
- Fax Keys 24
- Understanding the Status LED 24
- Touchscreen 25
- Understanding the Keyboard 25
- Using Shortcut Menu 27
- Creating Shortcut Menu 27
- Setting the Default Settings 27
- Printing the PCL Font list 28
- Printing the PS3 Font list 28
- Setting up the hardware 29
- Close the front cover 31
- Loading Paper 32
- Connecting the Telephone Line 36
- Connecting the Printer Cable 39
- Powering On the Printer 41
- Setting fax setup sequence 42
- Refer to the following table: 43
- Printing the Printer setting 44
- Changing the Display Language 45
- Selecting Country 45
- Power Save Mode 45
- Setting the Clock Mode 46
- Setting the Sound/Volume 47
- Scanner Lamp Power Save Mode 48
- Changing the Default Mode 48
- Setting the Time Out Option 48
- Setting the Job Management 49
- Setting the Toner Save Mode 49
- Ignoring Blank Pages 50
- Software Overview 51
- Printer Status 54
- Printer Server Settings 54
- Fax Settings 55
- Email Settings 56
- Copy Printer Settings 59
- Printing Statistics 59
- Set Password 59
- Wireless 59
- Online Help 59
- Supported Operating Systems 60
- Minimum Requirements 60
- to complete the 63
- Network Installation 64
- Assigning an IP Address 64
- Uninstalling Software 70
- Printer Status Monitor 71
- Printer Settings Utility 72
- The Directory Section 73
- The Fax Setting Section 74
- The Setting Section 74
- The Layout Section 74
- The Paper Option Section 74
- The Graphic Section 74
- The Emulation Section 75
- The Network(IPv4) Section 75
- Firmware Update Utility 76
- Set IP Address Utility 78
- Paper Characteristics 81
- Recommended Paper 82
- Unacceptable Paper 82
- Selecting Paper 83
- Selecting Prepunched Paper 85
- Transparencies 85
- Selecting Transparencies 86
- Envelopes 86
- Card Stock 88
- Storing Print Media 89
- Selecting an Output Location 94
- (Face down) 95
- (Face up) 95
- Tips on using the MPF 100
- Setting the Paper Size 101
- Setting the Paper Type 101
- Setting the Paper Margin 101
- Setting the Tray linking 103
- Substitute Tray 103
- Setting the Default Tray 103
- Substitute Size 105
- Tray Linking 105
- Bypass Mode 106
- Tray Mode 106
- Printing 108
- Printing a Document 109
- Canceling a Print Job 111
- Printer Settings 112
- Basic Tab 113
- Paper Tab 115
- Graphic Tab 117
- Advanced Tab 120
- Dell Tab 122
- Using a Presets Setting 122
- Using Help 123
- Printing Posters 127
- 0.1 inches 128
- Printing Booklets 129
- Using an Existing Watermark 132
- Creating a Watermark 132
- Editing a Watermark 133
- Deleting a Watermark 133
- What is an Overlay? 134
- Creating a New Page Overlay 134
- Using a Page Overlay 136
- Deleting a Page Overlay 138
- Loading Paper for Copying 141
- Selecting the Paper Tray 141
- Preparing a Document 141
- Loading an Original Document 142
- Making Copies 144
- Number of Copies 145
- Enlarge/Reduce Copy 145
- Contrast 146
- Original Size 146
- Original Type 146
- Using Special Copy Features 147
- ECO Copying 148
- Book Copying 148
- Collate Copying 149
- Auto Fit Copying 149
- Clone Copying 150
- Poster Copying 150
- ID Copying 151
- 2-up or 4-up copying (N-up) 152
- Changing the Default Settings 153
- Starting SmarThru Office 155
- Using SmarThru Office 156
- Sending a File via Fax 158
- Sending a File to FTP 158
- Sending a File to Email 158
- About Dell Scan Manager 159
- Scanning to a PC Application 161
- Scanning and Sending an Email 162
- Creating shortcut Meun 163
- Scan to Fax Server 167
- About USB Memory 169
- Plugging in a USB memory key 169
- Deleting an Image File 173
- Formatting the USB Memory 173
- Viewing the USB Memory Status 174
- Setting up the Email Account 175
- Registering authorized users 176
- Setting up an e-mail account 177
- Setting up an SMB server 177
- Setting up an FTP server 178
- Setting up an e-mail alert 180
- Setting up Address Book 182
- Group Numbers 183
- Deleting a Group Number 184
- Editing Group Numbers 184
- Printing Address Book 185
- Locally-shared Printer 187
- Printing Across a Network 187
- Share the Printer 187
- 2 Via the Operator Panel 190
- Setting Network Protocols 192
- Configuring TCP/IP 192
- Setting for Special Solutions 194
- Google Cloud Print™ 195
- Setting the Printer ID 199
- Setting the Time and Date 199
- Setting Daylight Savings Time 200
- Changing the Clock Mode 200
- Setting Sounds 201
- Toll Save Mode 201
- Setting up the Fax System 202
- Testing Fax line connection 204
- Sending a Fax 205
- Sending a Fax Manually 206
- Sending a Fax Automatically 207
- Sending a Fax Directly 207
- Confirming Transmissions 208
- Automatic Redialing 208
- Redialing fax number 209
- About Receiving Modes 209
- Receiving Faxes in the Memory 212
- Speed Dialing 212
- Editing Speed Dial Numbers 212
- Group Dialing 214
- Setting Group Dial 214
- Editing Group Dial Numbers 214
- Printing a Phonebook List 217
- Sending a Delayed Fax 218
- Sending a Priority Fax 219
- Canceling a Scheduled Fax 220
- Additional Features 222
- Printing Reports 223
- Using Advanced Fax Settings 225
- Changing Setting Options 225
- Advanced Fax Setting Options 225
- E-mail addresses" 226
- Using an Answering machine 227
- Using a Computer Modem 228
- Setting Up the Printer 230
- Install the printer driver 231
- UnInstall the printer driver 232
- Install the Scan driver 232
- UnInstall the scan driver 232
- For a USB-connected Macintosh 234
- Changing Printer Settings 235
- Layout Setting 235
- Duplex Printing 237
- Printer Features Setting 237
- Reverse Duplex Printing 238
- Fit to Page 238
- Paper Type 238
- Resolution 238
- System Requirements 241
- Supported OS 241
- Software 242
- Installing the MFP Driver 242
- Uninstalling the MFP Driver 248
- Printers Configuration 251
- Printers Tab 251
- Classes Tab 252
- Scanners Configuration 253
- MFP Ports Configuration 254
- Printing from Applications 256
- Printing Files 257
- Scanning a Document 259
- Drag the pointer to set the 260
- Adding Job Type Settings 261
- Using the Image Editor 262
- Image Manager 263
- Clearing the printer NVRAM 265
- Backing up Data 266
- Restoring Data 267
- Cleaning the Exterior 268
- Cleaning the Interior 268
- Cleaning the scanner 271
- Storing the Toner Cartridge 272
- Redistributing Toner 272
- Replacing the Toner Cartridge 275
- Cleaning the Drum 277
- Ordering Supplies 278
- Clearing Jams in the DADF 280
- Clearing LCD Error Messages 280
- Solving Problems 280
- Open the DADF cover 282
- Paper Feed Jam (tray 1) 286
- Fuser Area Jam 290
- Paper Exit Jam 291
- Duplex Jam 294
- Duplex Jam 0 294
- Duplex Jam 1 296
- Tips for Avoiding Paper Jams 297
- Paper Feeding Problems 304
- Printing Problems 305
- Printing Quality Problems 307
- Fax Problems 312
- Copying Problems 314
- Scanning Problems 315
- Global address problems 316
- Common Windows Problems 316
- Common Linux Problems 317
- Common Macintosh Problems 319
- Problems in the choose 319
- Installing Printer Memory 323
- Installing an Optional Tray 2 326
- General Specifications 330
- Printer Specifications 330
- Facsimile Specifications 330
- Paper Specifications 330
- First Copy Out Time (FCOT) 333
- Item Description 335
- Overview 337
- Supported Sizes of Paper 338
- Guidelines for Using Paper 339
- Paper Output Capacity 340
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