Dell PowerEdge R310 Manuel d'utilisateur Page 145
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Troubleshooting Your System 145
Troubleshooting Your System
Safety First—For You and Your System
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
Troubleshooting System Startup Failure
If your system halts during startup prior to video output, especially after
installing an operating system or reconfiguring your system’s hardware, check
for the following conditions:
• If you boot the system to the BIOS boot mode after installing an operating
system from the UEFI Boot Manager, the system will hang. The reverse is
also true. You must boot to the same boot mode in which you installed the
operating system. See "Using the System Setup Program and UEFI Boot
Manager" on page 53.
• Invalid memory configurations could cause the system to halt at startup
without any video output. See "System Memory" on page 106.
For all other startup issues, note the system messages that appear onscreen.
See "System Messages" on page 38 for more information.
Troubleshooting External Connections
Ensure that all external cables are securely attached to the external
connectors on your system before troubleshooting any external devices.
See Figure 1-1 and Figure 1-4 for the front-panel and back-panel connectors
on your system.
R310HOM.book Page 145 Thursday, March 4, 2010 1:03 AM
- Hardware Owner’s 1
- Notes, Cautions, and Warnings 2
- Contents 3
- UEFI Boot Manager 4
- 6 Contents 6
- 8 Contents 8
- 10 Contents 10
- About Your System 11
- 12 About Your System 12
- LCD Panel Features (Optional) 14
- Home Screen 16
- Setup Menu 16
- View Menu 17
- Hard-Drive Status Indicators 18
- 20 About Your System 20
- NIC Indicator Codes 21
- Power Indicator Codes 22
- Diagnostic Lights (Optional) 23
- 24 About Your System 24
- 26 About Your System 26
- 28 About Your System 28
- 30 About Your System 30
- 32 About Your System 32
- 34 About Your System 34
- 36 About Your System 36
- System Messages 38
- 40 About Your System 40
- 42 About Your System 42
- 44 About Your System 44
- 48 About Your System 48
- <message> 50
- Warning Messages 52
- Diagnostics Messages 52
- Alert Messages 52
- Choosing the System Boot Mode 53
- Responding to Error Messages 54
- System Setup Options 55
- Memory Settings Screen 57
- Processor Settings Screen 57
- SATA Settings Screen 58
- Boot Settings Screen 59
- Integrated Devices Screen 60
- PCI IRQ Assignments Screen 61
- Serial Communication Screen 61
- Power Management Screen 62
- System Security Screen 63
- Exit Screen 65
- UEFI Boot Manager Screen 66
- UEFI Boot Settings Screen 67
- System Utilities Screen 67
- Assigning a System Password 68
- Assigning a Setup Password 70
- Embedded System Management 71
- Entering the BMC Setup Module 72
- Front Bezel (Optional) 77
- Opening the System 78
- Closing the System 79
- Optical Drive (Optional) 80
- Installing an Optical Drive 82
- Hard Drives 83
- Installing a Drive Blank 84
- Removing a Hard-Drive Carrier 84
- Removing a Cabled Hard Drive 88
- Expansion Card 92
- Installing an Expansion Card 94
- Removing an Expansion Card 96
- Expansion-Card Riser 97
- Internal USB Memory Key 99
- Cooling Shroud 101
- Installing the Cooling Shroud 102
- System Memory 106
- Installing Memory Modules 109
- Removing Memory Modules 111
- Cooling Fans 112
- Installing a Cooling Fan 113
- VFlash Media (Optional) 120
- Processor 120
- Installing a Processor 124
- Power Supplies 125
- System Battery 130
- Control Panel Assembly 132
- Display Module 134
- SAS Backplane 135
- Installing the SAS Backplane 137
- Power Distribution Board 138
- System Board 141
- Installing the System Board 143
- Installing System Components 144
- Troubleshooting Your System 145
- Troubleshooting a USB Device 146
- Troubleshooting a NIC 147
- Troubleshooting a Wet System 148
- Troubleshooting Power Supply 151
- Troubleshooting a Fan 152
- Troubleshooting System Memory 153
- Troubleshooting a Hard Drive 158
- Troubleshooting the Processor 160
- Using Online Diagnostics 161
- Using the Custom Test Options 163
- Jumpers and Connectors 165
- System Board Connectors 166
- Getting Help 169
- 170 Getting Help 170
- Index 171 171
- Index 172 172
- Index 173 173
- Index 174 174
- Index 175 175
- Index 176 176
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