Dell Precision 390 Manuel d'utilisateur

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DellPrecision™Workstation390User'sGuide
Notes, Notices, and Cautions
Abbreviations and Acronyms
For a complete list of abbreviations and acronyms, see the Glossary.
IfyoupurchasedaDell™nSeriescomputer,anyreferencesinthisdocumenttoMicrosoft®
Windows®operating systems are not applicable.
Information in this document is subject to change without notice.
©2006DellInc.Allrightsreserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Inspiron, Latitude, PowerEdge, PowerApp, PowerConnect, PowerVault, Axim, Strike Zone, and
DellNet are trademarks of Dell Inc.; Intel, Pentium, and Intel SpeedStep are registered trademarks of Intel Corporation; Microsoft, Outlook, and Windows are registered trademarks of
Microsoft Corporation; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell Inc. under license.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
Model DCTA
August2006P/NFH434Rev.A01
Information About Your Computer
Copying CDs and DVDs
Advanced Features
Removing and Installing Parts
Changing Between Tower and Desktop Orientations
Tools to Help Solve Problems
Solving Problems
Obtaining Assistance
FCC Notices (U.S. Only)
Glossary
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
NOTE: Some features or media may not be available for your computer or in certain countries.
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Résumé du contenu

Page 1 - Abbreviations and Acronyms

DellPrecision™Workstation390User'sGuide Notes, Notices, and Cautions Abbreviations and Acronyms For a complete list of abbreviations and a

Page 2 -  Advanced Features

  1. Follow the procedures in Before You Begin.  2. Remove the computer cover (see Removing the Computer Cover).  3. Locate the 2-pin passw

Page 3 - Security

 2. Remove the computer cover (see Removing the Computer Cover).  3. Locate the battery socket.  4. Support the battery connector by pressin

Page 4 - Password Protection

  I/O-Panel Components  Removing the I/O Panel  1. Follow the procedures in Before You Begin.  2. Remove the computer cover (see Removing

Page 5 - Admin Password

 5. Place the heat-sink assembly on its side in a safe place.  6. Disconnect the system fan cable from the system board.  7. Lift the fan

Page 6 - System Setup

 14. Remove the mounting screw from the I/O panel.  15. Remove the I/O panel from the computer.  Replacing the I/O Panel Follow the removal

Page 7 - System Setup Options

 5. Slide the power supply toward the front of the computer by approximately one inch.  6. Lift the power supply out of the computer.  Repla

Page 8

 3. Remove the front panel. See Removing the Front Panel.  4. Remove any components that restrict access to the system board.  5. Disconnect

Page 9 - Boot Sequence

 3. Orient the replacement board by aligning the notches on the bottom of the board with the tabs on the computer.  4. Slide the system board ass

Page 10

Back to Contents Page  Changing Between Tower and Desktop Orientations DellPrecision™Workstation390User'sGuide Drive-Panel Inserts S

Page 11 - Power Management

Installing Drive-Panel Inserts in the Desktop Computer Drive Panel  1. Place the drive-panel insert tab into the drive-panel slot.  2. Pinch the

Page 12 - About RAID Configurations

 Replacing the Drive Panel (Tower Computer)  1. Align the drive-panel tabs with the side-door hinges.  2. Rotate the drive panel toward the c

Page 13 - RAID Level 5

 11. Replace the computer cover. See Replacing the Computer Cover.  12. Connect your computer and devices to electrical outlets, and turn them o

Page 14 - RAID Level 10

 1. Slide the sliding-plate lever to the right, pivot the drive panel outward, and lift to remove the panel.  Replacing the Drive Panel (Desktop

Page 15

 7. Verify that your computer works correctly by running the Dell Diagnostics (see Dell Diagnostics). Back to Contents Page 

Page 16 - Deleting a RAID Volume

Back to Contents Page  Solving Problems DellPrecision™Workstation390User'sGuide Troubleshooting Tips Follow these tips when you troubl

Page 17

Card Fan Problems   Drive Problems   Fill out the Diagnostics Checklist as you complete these checks. Testthegraphicscard—  1. Turn off

Page 18

 CD and DVD drive problems  Problems writing to a CD/DVD-RW drive  Hard drive problems E-Mail, Modem, and Internet Problems   Check for Softwa

Page 19

IEEE 1394 Device Problems   NOTE: Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to a digit

Page 20 - Creating a Spare Hard Drive

Keyboard Problems  Lockups and Software Problems   The computer does not start up  The computer stops responding  A program stops responding

Page 21

 A program crashes repeatedly  A program is for an earlier Microsoft®Windows®operating system  A solid blue screen appears  Other software probl

Page 22 -  FCC Notices (U.S. Only)

Memory Problems Fill out the Diagnostics Checklist as you complete these checks.   Mouse Problems  Network Problems CAUTION: Before you beg

Page 23 - Finding Information

Fill out the Diagnostics Checklist as you complete these checks.  Power Problems Fill out the Diagnostics Checklist as you complete these checks. 

Page 24 -  Operating System CD

Hyper-Threading Hyper-Threading is an Intel®technology that can enhance overall computer performance by allowing one physical processor to function

Page 25 -  Dell Supported Linux Sites

Printer Problems Fill out the Diagnostics Checklist as you complete these checks.  Serial or Parallel Device Problems Fill out the Diagnostics Ch

Page 26

 No sound from speakers  No sound from headphones NOTE: The volume control in some MP3 players overrides the Windows volume setting. If you have be

Page 27

Video and Monitor Problems Fill out the Diagnostics Checklist as you complete these checks.   If the screen is blank  If the screen is difficult

Page 28 - Back Panel Connectors

Back to Contents Page 

Page 29 - Inside View

Back to Contents Page DellPrecision™Workstation390User'sGuide For a complete list of abbreviations and acronyms, see the Glossary. Ifyou

Page 30 - Specifications

Back to Contents Page  Tools to Help Solve Problems DellPrecision™Workstation390User'sGuide Diagnostic Lights Beep Codes Error Me

Page 31

 NOTE: If the problem persists, contact Dell (see Contacting Dell). A possible graphics card failure has occurred. 1. If the computer has a graphic

Page 32

Beep Codes Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of beeps, called

Page 33

If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared.  Afilenamec

Page 34 - Cleaning Your Computer

Diskettesubsystemresetfailed— Dell Diagnostics (see Dell Diagnostics).  Diskettewriteprotected— Slide the write-protect notch to the open

Page 35 - CDs and DVDs

Another advantage of a RAID level 0 configuration is that it utilizes the full capacities of the drives. If you have two 120-GB drives installed, yo

Page 36 -  Obtaining Assistance

If the message continues to appear after you ensure that the information in system setup is correct, see your operating system documentation for reins

Page 37

Dell Diagnostics   When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in Solving Problems and run

Page 38 - Contacting Dell

2. Shut down the computer (see Turn Off Your Computer). When the DELL logo appears, press <F12> immediately. If you wait too long and the Wind

Page 39

 What Is a Driver? A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver program. A driver

Page 40

7. Click the Drivers tab.  8. Click Roll Back Driver. If Device Driver Rollback does not resolve the problem, then use System Restore (see Resto

Page 41

The Select a Restore Point screen provides a calendar that allows you to see and select restore points. All calendar dates with available restore poin

Page 42

 Before You Begin If you are considering reinstalling the Windows XP operating system to correct a problem with a newly installed driver, first try u

Page 43

 6. When the Regional and Language Options screen appears, select the settings for your location and click Next.  7. Enter your name and organiza

Page 44

Back to Contents Page DellPrecision™Workstation390User'sGuide For a complete list of abbreviations and acronyms, see the Glossary. Ifyou

Page 45

RAID Level 10 RAID level 10 uses a data-staging storage technique known as "data parity." When data is written to the primary drive, the dat

Page 46

 3. Press the up- and down-arrow keys to highlight Create RAID Volume, and press <Enter>.  4. Enter a RAID volume name or accept the defa

Page 47 -  Glossary

 6. Press the up- and down-arrow keys and spacebar to select the three or four drives you want to use to make up your volume, and then press <En

Page 48

two new drives into a RAID volume. l You already have a two-hard drive computer configured into a volume, but you still have some space left on the

Page 49

3. On the Actions menu, select Create RAID Volume to launch the Create RAID Volume Wizard.  4. Click Next at the first screen.  5. Confirm the

Page 50

 3. On the Actions menu, select Create RAID Volume From Existing Hard Drive to launch the Migration Wizard.  4. Click Next on the Migration Wizar

Page 51

Back to Contents Page  Advanced Features DellPrecision™Workstation390User'sGuide LegacySelect Technology Control Manageability Se

Page 52

 2. Click the Start button and point to All Programs® Intel(R) Matrix Storage Manager® Intel Matrix Storage Console to launch the Intel Storage Ut

Page 53

To mark a drive as a spare hard drive:  1. Click the Start button and point to Programs® Intel(R) Matrix Storage Manager® Intel Matrix Storage Cons

Page 54

Back to Contents Page  FCC Notices (U.S. Only) DellPrecision™Workstation390User'sGuide FCC Class B FCC Class B This equipment gener

Page 55 -  Copying CDs and DVDs

Back to Contents Page  Information About Your Computer DellPrecision™Workstation390User'sGuide Finding Information Finding Informati

Page 56 - Helpful Tips

l Safety instructions l Regulatory information l Ergonomics information l End User License Agreement l How to remove and replace parts l Speci

Page 57 - Turn Off Your Computer

Front View (Tower Orientation) Your operating system product key label is located on your computer.  NOTE: The Operating System CD and the Driver

Page 58 - Removing the Computer Cover

Back View (Tower Orientation) plastic handle behind the badge. 9 power button Press to turn on the computer.  NOTICE: To avoid losing data, do no

Page 59 - Chassis Intrusion Switch

Front View (Desktop Orientation)  NOTE: Check the documentation for cards to ensure that you can accommodate them in your configuration. Some car

Page 60 - Memory

Back View (Desktop Orientation) Back Panel Connectors light 10-Mbps, 100-Mbps, or 1000-Mbps (or 1-Gbps) network and the computer. 1 card slots

Page 61 - Installing Memory

Inside View  network. 4 network adapter connector To attach your computer to a network or broadband device, connect one end of a network cable to

Page 62

 Dell OpenManage Client Instrumentation Dell OpenManage Client Instrumentation is software that enables remote management programs such as IT Assista

Page 63 - Drives

System Board Components Specifications 4 processor airflow shroud 5 primary hard drive bay 6 card fan 7 processor fan 8 lower 3.5-inch drive bay

Page 64 - Desktop Computer Drives

technology) Cache 2MB or 4MB (depending on your configuration)  Memory Type 533-MHz and 667-MHz ECC and non-ECC DDR2 SDRAM  NOTE: Ensure that you do

Page 65 - SAS Data Cable Connectors

Hard drive integrated serial ATA (4), with RAID 0/1/5/10 and command queuing integrated ATA-100 (1 channel)  Expansion Bus Bus type three PCI 2.2 one

Page 66 - Hard Drive

Video VGA or DVI connector on graphic card Network adapter RJ45 connector PS/2 (keyboard and mouse) two 6-pin mini-DIN USB two front-panel, one inter

Page 67

Caring for Your Computer To help maintain your computer, follow these suggestions: l To avoid losing or corrupting data, never turn off your comput

Page 68

 3. Blow carefully into the ball cage to dislodge dust and lint.  4. If the rollers inside the ball cage are dirty, clean the rollers with a co

Page 69

Back to Contents Page  Obtaining Assistance DellPrecision™Workstation390User'sGuide Online Services AutoTech Service Automated Or

Page 70

support.jp.dell.com (Japan only) support.euro.dell.com (Europe only) l Electronic Quote Service [email protected] (Asian/Pacific countries only)

Page 71

Before You Call Remember to fill out the Diagnostics Checklist (see Diagnostics Checklist). If possible, turn on your computer before you call Dell

Page 72

Technical Support Services toll-free:0-800-444-0724 Sales 0-810-444-3355 Aruba General Support toll-free:800-1578 Australia (Sydney) International A

Page 73

Password Protection  System Password  Option Settings You cannot change or enter a new system password if either of the following two options i

Page 74 - Installing an Additional Fan

China (Xiamen) Country Code: 86 City Code: 592 Technical Support E-mail: [email protected]  Customer Care E-mail: [email protected]  Technical

Page 75 - Drive-Panel Inserts

Country Code: 33 City Codes: (1) (4) Fax 0825004701 Fax (calls from outside of France) 0499754001 Corporate  Technical Support 0825004719

Page 76

Italy (Milan) International Access Code: 00 Country Code: 39 City Code: 02 Website: support.euro.dell.com  Home and Small Business  Technical

Page 77 - Replacing the Drive Panel

Corporate Sales toll-free:1800888213 Mexico International Access Code: 00 Country Code: 52 Customer Technical Support 001-877-384-8979 or 001-877-

Page 78

Singapore (Singapore) International Access Code: 005 Country Code: 65  Technical Support (Dimension, Inspiron, and Electronics and Accessories) toll-

Page 79

Corporate Sales toll-free:00801651227 Thailand International Access Code: 001 Country Code: 66 Website: support.ap.dell.com  Technical Support (Op

Page 80

Back to Contents Page 

Page 81

Back to Contents Page  Glossary DellPrecision™Workstation390User'sGuide Terms in this Glossary are provided for informational purposes o

Page 82 - CD/DVD Drive

CD-RW — CD rewritable — A rewritable version of a CD. Data can be written to a CD-RW disc, and then erased and written over (rewritten). CD-RW drive —

Page 83

EMI — electromagnetic interference — Electrical interference caused by electromagnetic radiation. ENERGY STAR®— Environmental Protection Agency requi

Page 84

 Typing Your System Password When you start or restart your computer, one of the following prompts appears on the screen. If Password Status is set

Page 85

I IC — integrated circuit — A semiconductor wafer, or chip, on which thousands or millions of tiny electronic components are fabricated for use in co

Page 86 - Cards

measured in MHz. Mini PCI — A standard for integrated peripheral devices with an emphasis on communications such as modems and NICs. A Mini PCI card i

Page 87 - PCI Cards

RAID — redundant array of independent disks — Amethodofprovidingdataredundancy.SomecommonimplementationsofRAIDincludeRAID0,RAID1,RAID

Page 88

SXGA — super-extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1280 x 1024. SXGA+ — super-ext

Page 89

wireless routers to provide Internet access. write-protected — Files or media that cannot be changed. Use write-protection when you want to protect da

Page 90 - Removing a PCI Card

Back to Contents Page  Copying CDs and DVDs DellPrecision™Workstation390User'sGuide How to Copy a CD or DVD Using Blank CDs and DVDs

Page 91 - PCI Express Cards

Helpful Tips l Use Microsoft®Windows®Explorer to drag and drop files to a CD-R or CD-RW only after you start Roxio Creator Plus and open a Creato

Page 92

Back to Contents Page  Removing and Installing Parts DellPrecision™Workstation390User'sGuide Before You Begin This chapter provides pr

Page 93

 1. Turn off your computer.  2. Disconnect any telephone or telecommunication lines from the computer.  3. Disconnect your computer and all at

Page 94 - Removing a PCI Express Card

7. Release the cover from the hinge tabs and set it aside in a secure location.  Removing the Front Panel    1. Follow the procedures in Before

Page 95

The computer prompts you to type and verify the password. If a character is not permitted, the computer emits a beep.  3. Type and verify the passwor

Page 96 - Processor

 Replacing the Chassis Intrusion Switch  1. Gently slide the chassis intrusion switch into its slot and reconnect the cable to the system board.

Page 97 - Replacing the Processor

The recommended memory configurations are: ¡ A pair of matched memory modules installed in connectors DIMM_1 and DIMM_2 or ¡ A pair of matched me

Page 98

   1. Follow the procedures in Before You Begin.  2. Remove the computer cover (see Removing the Computer Cover).  3. Press out the securin

Page 99 - Battery

The computer should have changed the value of System Memory to reflect the newly installed memory. Verify the new total. If it is correct, skip to st

Page 100 - I/O Panel

 Desktop Computer Drives Possible fully-populated computer configurations: l Three hard drives (two SAS and one SATA, one SAS and two SATA, or three

Page 101 - Removing the I/O Panel

 Removing and Replacing an Upper Drive Bay Metal Shield To remove a metal shield from one of the upper drive bays: c. Grasp the metal shield by it&

Page 102

 Drive Cable Colors  Hard Drive     1. If you are replacing a hard drive that contains data that you want to keep, back up your files before

Page 103 - Power Supply

To remove a SAS hard drive: a. Disconnect the power cable from the SAS drive. b. Remove the SAS connector from the hard drive. c. Disconnect

Page 104 - System Board

 Installing a Hard Drive or Adding a Second Optional Hard Drive (Tower or Desktop Computer)  1. Unpack the replacement hard drive, and prepare it f

Page 105 - Replacing the System Board

b. Connect the SAS connector to the hard drive. c. Connect the other end of the SAS cable to the SAS controller card.  g. Ensure that all conne

Page 106 - Replacing the Computer Cover

 System Setup Options Options List — This field appears on the left side of the system setup window. The field is a scrollable list containing featur

Page 107 - Drive-Panel Inserts

 6. Set the drive aside in a secure location.  7. If you are removing a hard drive that has a metal shield, and are not going to install a repl

Page 108 - Drive Panel

 2. Disconnect the power cable from the back of the hard drive.  3. Disconnect the serial ATA cable from the back of the hard drive and from the

Page 109

 5. Connect the serial ATA cable to the back of the drive and to the SATA3 connector on the system board.  Removing an Optional Third Hard Drive

Page 110

empty bay (see About the Metal Shields Present in Some Drive Configurations). Then, install a drive-panel insert (see Replacing a Drive-Panel Insert).

Page 111 - Back to Contents Page

 6. Connect a power cable to the hard drive and to the power supply.  7. Connect the serial ATA cable to the back of the drive and to the SATA3

Page 112 -  Solving Problems

 1. Follow the procedures in Before You Begin.  2. Remove the computer cover (see Removing the Computer Cover).  3. Place the fan flush with

Page 113 - Drive Problems

 Removing the Drive Panel (Tower Computer)  1. Follow the procedures in Before You Begin.  2. Remove the computer cover (see Removing the Compu

Page 114 - Hard drive problems

 1. On the inside of the drive panel, pinch the two drive-panel insert release tabs together and pull the insert out and to the right just enough to

Page 115 - IEEE 1394 Device Problems

  Removing a Floppy Drive or Media Card Reader (Tower Computer)  1. Follow the procedures in Before You Begin.  2. Remove the computer cover (

Page 116 - Keyboard Problems

 Installing a Floppy Drive or Media Card Reader (Tower Computer)  1. Follow the procedures in Before You Begin.  2. Remove the computer cover (

Page 117 - Other software problems

Limit CPUID Value Determines whether to limit the number of CPUID functions reported to the operating system. On limits CPUID reporting. Off disables

Page 118 - Network Problems

 9. Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents.  10. Replace the front panel.

Page 119 - Power Problems

 6. Pull the desktop drive retention insert by the handle and set it aside in a safe place.  7. Slide the sliding-plate lever to the right to r

Page 120 - Sound and Speaker Problems

 5. Gently slide the drive into place until you hear a click or feel the drive securely installed.  6. Attach the power and data cables to the

Page 121 - No sound from headphones

 Removing a CD/DVD Drive (Tower Computer)  1. Follow the procedures in Before You Begin.  2. Remove the computer cover (see Removing the Comput

Page 122 - Video and Monitor Problems

3. Remove the front panel. See Removing the Front Panel.  4. If you are installing a new drive, unpack the drive and prepare it for installation.

Page 123

 2. Remove the computer cover (see Removing the Computer Cover).  3. Remove the front panel. See Removing the Front Panel.  4. Disconnect th

Page 124

 3. Gently slide the drive into place until the drive securely clicks into position.  4. Connect the power cable to the drive, and connect the

Page 125 - Diagnostic Lights

l Three PCI card slots l One PCI Express x16 card slot l One PCI Express x8 card slot (wired as x4) l One PCI Express x1 card slot  PCI Cards

Page 126

 4. If your computer includes a card retention mechanism to secure the card in place from the top: a. Pivot the mechanism upward and gently pres

Page 127 - Error Messages

 11. Close the card retention door by snapping it into place to secure the card(s).  12. Connect any cables that should be attached to the card.

Page 128

 Boot Sequence This feature allows you to change the boot sequence for devices.  Option Settings l Onboard or USB Floppy Drive — The computer atte

Page 129

b. Connect the network cable to the network adapter cards connectors. Do not connect the network cable to the network connector on the back panel.

Page 130

 7. Replace the computer cover, (see Replacing the Computer Cover), reconnect the computer and devices to electrical outlets, and then turn them on.

Page 131 - Dell Diagnostics

 4. If your computer includes a card retention mechanism to secure the card in place from the top: a. Pivot the mechanism upward and gently pres

Page 132 - Drivers

 10. If you replaced a card that was already installed in the computer and you removed the retention mechanism, you may reinstall the retention mec

Page 133 - Identifying Drivers

Removing a PCI Express Card  1. Follow the procedures in Before You Begin.  2. Remove the computer cover (see Removing the Computer Cover).

Page 134 - Creating a Restore Point

 9. Replace the computer cover, (see Replacing the Computer Cover), reconnect the computer and devices to electrical outlets, and then turn them on.

Page 135 - Enabling System Restore

 5. Replace the computer cover. See Replacing the Computer Cover. Processor    Removing the Processor  1. Follow the procedures in Before Y

Page 136 - Reinstalling Windows XP

 5. Open the processor cover by sliding the release lever from under the center cover latch on the socket. Then, pull the lever back to release the

Page 137

 4. If the release lever on the socket is not fully extended, move it to that position.  5. Orient the front and rear alignment notches on the pr

Page 138

 11. Replace the computer cover. See Replacing the Computer Cover.  12. Connect your computer and devices to electrical outlets, and turn them o

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