Dell Precision 620 Manuel d'utilisateur Page 23
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- Table des matières
- DEPANNAGE
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Noté. / 5. Basé sur avis des utilisateurs
Europe Contact Numbers
Chile call the U.S.A. for
sales, customer, and
technical assistance
Latin America
NOTE: Customers in Latin
America call the U.S.A. for
sales, customer, and
technical assistance.
Customer Technical Support (Austin, Texas, U.S.A.)
512
728-4093
Customer Service (Austin, Texas, U.S.A.)
512
728-3619
Fax (Technical Support and Customer Service)
(Austin, Texas, U.S.A.)
512
728-3883
Sales (Austin, Texas, U.S.A.)
512
728-4397
SalesFax (Austin, Texas, U.S.A.)
512
728-4600
728-3772
Mexico
NOTE: Customers in
Mexico call the U.S.A. for
access to the Automated
Order-Status System and
AutoTech.
Automated Order-Status System (Austin, Texas, U.S.A.)
512
728-0685
AutoTech (Automated technical support) (Austin, Texas,
U.S.A.)
512
728-0686
Customer Technical Support
525
228-7870
Sales
525
228-7811
toll free: 91-800-900-37
toll free: 91-800-904-49
Customer Service
525
228-7878
Main
525
228-7800
U.S.A.
(Austin, Texas)
Automated Order-Status System
toll free: 1-800-433-9014
AutoTech (for portable and desktop computers)
toll free: 1-800-247-9362
Dell Home and Small Business Group (for portable and desktop computers):
Customer Technical Support (Return Material
Authorization Numbers)
toll free: 1-800-624-9896
Customer Technical Support
(Home sales purchased via http://www.dell.com)
toll free: 1-877-576-3355
Customer Service
(Credit Return Authorization Numbers)
toll free: 1-800-624-9897
National Accounts (systems purchased by established Dell national accounts [have your account number handy],
medical institutions, or value-added resellers [VARs]):
Customer Service and Technical Support (Return
Material Authorization Numbers)
toll free: 1-800-822-8965
Public Americas International (systems purchased by governmental agencies [local, state, or federal] or
educational institutions):
Customer Service and Technical Support (Return
Material Authorization Numbers)
toll free: 1-800-234-1490
Dell Sales
toll free: 1-800-289-3355
toll free: 1-800-879-3355
Spare Parts Sales
toll free: 1-800-357-3355
DellWare™
toll free: 1-800-753-7201
Desktop and Portable Fee-Based Technical Support
toll free: 1-800-433-9005
Server Fee-Based Technical Support
toll free: 1-800-967-0765
Sales (Catalogs)
toll free: 1-800-426-5150
Fax
toll free: 1-800-727-8320
TechFax
toll free: 1-800-950-1329
Dell Services for the Deaf, Hard-of-Hearing, or Speech-
Impaired
toll free: 1-877-DELLTTY
(1-877-335-5889)
Switchboard
512
338-4400
- Notes, Notices, and Cautions 1
- Adjusting Volume 3
- Using Audio Utilities 4
- Installing Audio Drivers 4
- Backing Up Your Files 5
- Basic Checks 5
- Look and Listen 6
- System Setup 7
- Expansion Cards 9
- Adding Memory 11
- Microprocessor Upgrades 14
- SuprFreq Utility Program 16
- Replacing the System Battery 19
- International Dialing Codes 21
- Americas Contact Numbers 22
- Europe Contact Numbers 23
- Features 30
- Before You Start Testing 30
- Advanced Testing 31
- Connecting Drives 35
- Installing SCSI Devices 42
- Troubleshooting the Monitor 45
- Troubleshooting the Keyboard 45
- Troubleshooting the Mouse 45
- Troubleshooting I/O Ports 46
- Help Overview 48
- Contacting Dell 48
- System Board Labels 68
- I/O Ports and Connectors 69
- Interrupt Assignments 74
- Memory Allocations 75
- Technical Assistance 77
- Help Tools 77
- Problems With Your Order 78
- Product Information 78
- Before You Call 79
- Before You Begin 80
- Removing the Computer Cover 80
- Replacing the Computer Cover 81
- Inside Your Computer 83
- Troubleshooting the Battery 88
- Troubleshooting Drives 90
- System Features 92
- Front Panel 95
- Back Panel 96
- Getting Help 97
- System Messages 98
- System Beep Codes 102
- Warning Messages 103
- Diagnostics Messages 103
- Diagnostic LEDs 103
- SNMP Platform Event Traps 105
- User's Guide 106
- Configuring the NIC 107
- Reinstalling the NIC Driver 107
- Installing SCSI Drivers 110
- AC Power Recovery 111
- Asset Tag 111
- Auto Power On 111
- Boot Sequence 111
- CPU Information 112
- Integrated Devices 113
- Keyboard NumLock 114
- PCI IRQ Assignment 114
- Primary Video Controller 115
- System Time 118
- ZIP Floppy Support 118
- Overview 119
- Error Messages 119
- Input Errors 119
- Program Conflicts 120
- Memory Address Conflicts 120
- Microprocessor 121
- System Information 121
- Expansion Bus 121
- Ports and Connectors 122
- Graphics and Video 122
- Back to Contents Page 125
- Using System Setup 125
- System Setup Options 125
- Entering System Setup 126
- System Setup Screen 126
- System Setup Navigation Keys 127
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