Department Name or Service
Preferred Accounts Division (PAD)
Brunei
NOTE: Customers in
Brunei call Malaysia for
customer assistance.
Customer Technical Support
(Penang, Malaysia)
Customer Service
(Penang, Malaysia)
Transaction Sales
(Penang, Malaysia)
Preferred Accounts Division
Hong Kong
NOTE: Customers in
Hong Kong call Malaysia
for customer assistance.
Customer Service (Penang, Malaysia)
Technical Support (Server)
TechnicalSupport(Dimension™andInspiron)
Technical Support Outside of Japan (Dimension
and Inspiron)
TechnicalSupport(DellPrecision™,OptiPlex,and
Latitude)
Technical Support Outside of Japan (Dell Precision,
OptiPlex, and Latitude)
24-Hour Automated Order Status Service
Home and Small Business Group Sales
Business Sales Division (up to 400 employees)
Government, Educational, and Medical Sales
Preferred Accounts Division Sales (over 400
employees)
Large Corporate Accounts Sales (over 3500
employees)
Web site: http://support.jp.dell.com
Customer Service (Penang, Malaysia)
Customer Service (Seoul, Korea)
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