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Appendix 113
Argentina (Buenos Aires)
International Access Code: 00
Country Code: 54
City Code: 11
Website: www.dell.com.ar
Tech Support and Customer Care
toll-free: 0-800-444-0733
Sales
0-810-444-3355
Tech Support Fax
11 4515 7139
Customer Care Fax
11 4515 7138
Aruba General Support
toll-free: 800-1578
Australia (Sydney)
International Access Code: 0011
Country Code: 61
City Code: 2
E-mail (Australia): [email protected]
E-mail (New Zealand): [email protected]
Home and Small Business
1-300-65-55-33
Government and Business
toll-free: 1-800-633-559
Preferred Accounts Division (PAD)
toll-free: 1-800-060-889
Customer Care
toll-free: 1-800-819-339
Corporate Sales
toll-free: 1-800-808-385
Transaction Sales
toll-free: 1-800-808-312
Fax
toll-free: 1-800-818-341
Austria (Vienna)
International Access Code: 900
Country Code: 43
City Code: 1
Website: support.euro.dell.com
E-mail: [email protected]
Home/Small Business Sales
0820 240 530 00
Home/Small Business Fax
0820 240 530 49
Home/Small Business Customer Care
0820 240 530 14
Preferred Accounts/Corporate Customer Care
0820 240 530 16
Home/Small Business Technical Support
0820 240 530 14
Preferred Accounts/Corporate Technical Support
0660 8779
Switchboard
0820 240 530 00
Bahamas General Support
toll-free: 1-866-278-6818
Barbados General Support
1-800-534-3066
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
T2310bk2.book Page 113 Thursday, February 5, 2004 10:00 AM
- Dell™ Dimension™ XPS 1
- Notes, Notices, and Cautions 2
- Abbreviations and Acronyms 2
- Contents 3
- 2 Optimizing Performance 4
- 3 Solving Problems 4
- 4 Advanced Troubleshooting 5
- 6 Appendix 7
- 8 Contents 8
- SAFETY: Battery Disposal 11
- CAUTION: Safety Instructions 12
- Using Your Computer 17
- Configuring Graphics Cards 19
- About Serial ATA Drives 20
- About Your RAID Configuration 20
- RAID Level 0 21
- RAID Level 1 21
- Copying CDs and DVDs 23
- How to Copy a CD or DVD 24
- Using Blank CD-Rs and CD-RWs 24
- Helpful Tips 24
- Network Setup Wizard 25
- Turning Off Your Computer 25
- 26 Using Your Computer 26
- Optimizing Performance 27
- Overclocking 28
- Solving Problems 29
- Finding Help Information 30
- Battery Problems 31
- Drive Problems 31
- CD drive problems 32
- DVD drive problems 33
- Hard drive problems 33
- 34 Solving Problems 34
- Error Messages 35
- General Problems 36
- Other technical problems 38
- General hardware problems 38
- IEEE 1394 Device Problems 39
- Keyboard Problems 39
- Mouse Problems 40
- Network Problems 41
- Power Problems 42
- Printer Problems 43
- Scanner Problems 44
- Sound and Speaker Problems 45
- Video and Monitor Problems 46
- 48 Solving Problems 48
- Advanced Troubleshooting 49
- Dell Diagnostics 52
- Dell Diagnostics Main Menu 54
- What Is a Driver? 55
- Identifying Drivers 56
- Reinstalling Drivers 56
- Using Microsoft 57
- XP System Restore 57
- Enabling System Restore 59
- Reinstalling Microsoft 60
- Windows 60
- Windows XP Setup 61
- Front View (Doors Open) 64
- Back View 65
- Before You Begin 68
- Opening the Computer Cover 70
- Inside View of Your Computer 72
- System Board Components 73
- DDR Memory Overview 74
- Installing Memory 75
- PCI Cards 77
- Removing a PCI Card 79
- AGP Cards 80
- Installing an AGP Card 81
- Overview 81
- Hard Drive 82
- Installing a Hard Drive 83
- Floppy Drive 85
- Installing a Floppy Drive 86
- CD/DVD Drive 88
- Installing a CD/DVD Drive 89
- Processor Airflow Shroud 91
- Processor 93
- Removing the Processor 95
- Front Panel 96
- Replacing the Front Panel 97
- Drive Door 98
- Replacing the Drive Door 99
- Closing the Computer Cover 102
- Removing and Installing Parts 104
- Appendix 105
- 106 Appendix 106
- 108 Appendix 108
- Standard Settings 109
- Clearing Forgotten Passwords 110
- Contacting Dell 112
- 114 Appendix 114
- 116 Appendix 116
- 118 Appendix 118
- 120 Appendix 120
- 122 Appendix 122
- 124 Appendix 124
- 126 Appendix 126
- Regulatory Notices 128
- Appendix 129 129
- 130 Appendix 130
- How will you fix my product? 131
- 132 Appendix 132
- What will Dell do? 133
- 134 Appendix 134
- Return Policy 135
- and Celeron 136
- Processors Only 136
- (U.S. and Canada Only) 136
- Appendix 137 137
- 138 Appendix 138
- Index 139 139
- 140 Index 140
- Index 141 141
- 142 Index 142
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