Dell XPS/Dimension XPS Gen 2 Manuel d'utilisateur Page 33
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Solving Problems 33
Problems writing to a CD-RW drive
DVD drive problems
NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all
DVD drives.
Hard drive problems
CLEAN THE DISC — See the Dell Dimension Help file for instructions on cleaning your CDs. To access
help files, see page 14.
CLOSE OTHER PROGRAMS — The CD-RW drive must receive a steady stream of data when writing. If the
stream is interrupted, an error occurs. Try closing all programs before writing to the CD-RW.
TURN OFF STANDBY MODE IN WINDOWS BEFORE WRITING TO A CD-RW DISC — For information on power
conservation modes, see the Dell Dimension Help file or search for the keyword standby in Windows
Help. To access help files, see page 14.
TEST THE DRIVE WITH ANOTHER DVD — Insert another DVD to eliminate the possibility that the original
DVD is defective.
ENSURE THAT WINDOWS RECOGNIZES THE DRIVE — Click the Start button and click My Computer. If the
DVD drive is not listed, perform a full scan with your antivirus software to check for and remove viruses.
Viruses can sometimes prevent Windows from recognizing the drive.
CLEAN THE DISC — See the Dell Dimension Help file for instructions on cleaning your DVDs. To access
help files, see page 14.
CHECK FOR INTERRUPT REQUEST CONFLICTS — See page 59.
RUN CHECK DISK —
1
Click the
Start
button and click
My Computer
.
2
Right-click the drive letter (local disk) that you want to scan for errors, and then click
Properties
.
3
Click the
Tools
tab.
4
Under
Error-checking
, click
Check Now
.
5
Click
Start.
T2310bk2.book Page 33 Thursday, February 5, 2004 10:00 AM
- Dell™ Dimension™ XPS 1
- Notes, Notices, and Cautions 2
- Abbreviations and Acronyms 2
- Contents 3
- 2 Optimizing Performance 4
- 3 Solving Problems 4
- 4 Advanced Troubleshooting 5
- 6 Appendix 7
- 8 Contents 8
- SAFETY: Battery Disposal 11
- CAUTION: Safety Instructions 12
- Using Your Computer 17
- Configuring Graphics Cards 19
- About Serial ATA Drives 20
- About Your RAID Configuration 20
- RAID Level 0 21
- RAID Level 1 21
- Copying CDs and DVDs 23
- How to Copy a CD or DVD 24
- Using Blank CD-Rs and CD-RWs 24
- Helpful Tips 24
- Network Setup Wizard 25
- Turning Off Your Computer 25
- 26 Using Your Computer 26
- Optimizing Performance 27
- Overclocking 28
- Solving Problems 29
- Finding Help Information 30
- Battery Problems 31
- Drive Problems 31
- CD drive problems 32
- DVD drive problems 33
- Hard drive problems 33
- 34 Solving Problems 34
- Error Messages 35
- General Problems 36
- Other technical problems 38
- General hardware problems 38
- IEEE 1394 Device Problems 39
- Keyboard Problems 39
- Mouse Problems 40
- Network Problems 41
- Power Problems 42
- Printer Problems 43
- Scanner Problems 44
- Sound and Speaker Problems 45
- Video and Monitor Problems 46
- 48 Solving Problems 48
- Advanced Troubleshooting 49
- Dell Diagnostics 52
- Dell Diagnostics Main Menu 54
- What Is a Driver? 55
- Identifying Drivers 56
- Reinstalling Drivers 56
- Using Microsoft 57
- XP System Restore 57
- Enabling System Restore 59
- Reinstalling Microsoft 60
- Windows 60
- Windows XP Setup 61
- Front View (Doors Open) 64
- Back View 65
- Before You Begin 68
- Opening the Computer Cover 70
- Inside View of Your Computer 72
- System Board Components 73
- DDR Memory Overview 74
- Installing Memory 75
- PCI Cards 77
- Removing a PCI Card 79
- AGP Cards 80
- Installing an AGP Card 81
- Overview 81
- Hard Drive 82
- Installing a Hard Drive 83
- Floppy Drive 85
- Installing a Floppy Drive 86
- CD/DVD Drive 88
- Installing a CD/DVD Drive 89
- Processor Airflow Shroud 91
- Processor 93
- Removing the Processor 95
- Front Panel 96
- Replacing the Front Panel 97
- Drive Door 98
- Replacing the Drive Door 99
- Closing the Computer Cover 102
- Removing and Installing Parts 104
- Appendix 105
- 106 Appendix 106
- 108 Appendix 108
- Standard Settings 109
- Clearing Forgotten Passwords 110
- Contacting Dell 112
- 114 Appendix 114
- 116 Appendix 116
- 118 Appendix 118
- 120 Appendix 120
- 122 Appendix 122
- 124 Appendix 124
- 126 Appendix 126
- Regulatory Notices 128
- Appendix 129 129
- 130 Appendix 130
- How will you fix my product? 131
- 132 Appendix 132
- What will Dell do? 133
- 134 Appendix 134
- Return Policy 135
- and Celeron 136
- Processors Only 136
- (U.S. and Canada Only) 136
- Appendix 137 137
- 138 Appendix 138
- Index 139 139
- 140 Index 140
- Index 141 141
- 142 Index 142
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