Dell PowerEdge T300 Manuel d'utilisateur Page 138
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138 Troubleshooting Your System
Troubleshooting a Serial I/O Device
Problem
• Device connected to the serial port is not operating properly.
Action
1
Turn off the system and any peripheral devices connected to the serial
port.
2
Swap the serial interface cable with a working cable, and turn on the
system and the serial device.
If the problem is resolved, replace the interface cable (see "Getting Help"
on page 175).
3
Turn off the system and the serial device, and swap the device with a
comparable device.
4
Turn on the system and the serial device.
If the problem is resolved, replace the serial device (see "Getting Help" on
page 175).
If the problem persists, see "Getting Help" on page 175.
Troubleshooting a USB Device
Problem
• System message indicates a problem with a USB device.
• One or more USB devices are not operating properly.
Action
1 If a single USB device is experiencing a problem, perform the following
procedure. For problems with multiple USB devices, skip to step 2.
a
Turn off the USB device, disconnect the USB cable from the system
briefly, and reconnect the cable.
b
Restart the system, enter the System Setup program, and ensure that
all USB ports are enabled. See "Using the System Setup Program" on
page 41.
book.book Page 138 Sunday, June 21, 2009 10:04 AM
- Dell™ PowerEdge™ T300 Systems 1
- Hardware Owner’s Manual 1
- Notes, Notices, and Cautions 2
- Contents 3
- 4 Contents 4
- 6 Contents 6
- 8 Contents 8
- 10 Contents 10
- About Your System 11
- 14 About Your System 14
- Connecting External Devices 16
- Power Indicator Codes 17
- NIC Indicator Codes 18
- LCD Status Messages 19
- 20 About Your System 20
- 22 About Your System 22
- NOTE: The LCD continues 22
- 24 About Your System 24
- 26 About Your System 26
- 28 About Your System 28
- Removing LCD Status Messages 29
- System Messages 30
- 32 About Your System 32
- 34 About Your System 34
- 36 About Your System 36
- 38 About Your System 38
- Warning Messages 40
- Diagnostics Messages 40
- Alert Messages 40
- Responding to Error Messages 41
- System Setup Options 43
- Memory Information Screen 45
- CPU Information Screen 46
- SATA Configuration Screen 47
- Integrated Devices Screen 48
- Serial Communication Screen 49
- System Security Screen 50
- Exit Screen 52
- Using the System Password 53
- Using the Setup Password 56
- Entering the BMC Setup Module 58
- BMC Setup Module Options 58
- Recommended Tools 60
- Inside the System 60
- Front Bezel 62
- Removing the Front Bezel 63
- Installing the Front Bezel 64
- Front Bezel Inserts 65
- System Cover 66
- Installing the System Cover 67
- EMI Fillers 68
- Processor Airflow Shroud 69
- 7 cable guides (4) 72
- Hard Drives 77
- Removing a Cabled Hard Drive 80
- Configuring the Boot Device 84
- Diskette Drive (Optional) 84
- Installing a Diskette Drive 86
- 1 shoulder screws (4) 87
- Optical and Tape Drives 88
- 1 screws (3) 92
- Expansion Cards 93
- Installing an Expansion Card 95
- SAS Controller Card 96
- RAID Battery 99
- Installing System Components 100
- Installing a RAID Battery 102
- Removing the RAC Card 102
- Installing a RAC Card 104
- Cooling Fans 107
- Removing the System Fan 109
- Installing the System Fan 110
- System Memory 111
- Removing Memory Modules 112
- Installing Memory Modules 113
- Processor 115
- Installing the Processor 118
- System Battery 119
- Chassis Intrusion Switch 121
- SAS Backplane 125
- Control Panel 127
- System Board 129
- Installing the System Board 131
- Troubleshooting Your System 133
- Checking the Equipment 134
- Troubleshooting a USB Device 138
- Troubleshooting a NIC 140
- Troubleshooting a Wet System 141
- Troubleshooting a Fan 145
- Troubleshooting System Memory 146
- Troubleshooting a Hard Drive 153
- System Diagnostics Features 163
- Using the Custom Test Options 165
- Selecting Diagnostics Options 166
- Jumpers and Connectors 167
- 168 Jumpers and Connectors 168
- Jumper Settings 170
- 172 Jumpers and Connectors 172
- 174 Jumpers and Connectors 174
- Getting Help 175
- 176 Getting Help 176
- Glossary 177
- 178 Glossary 178
- 180 Glossary 180
- 182 Glossary 182
- 184 Glossary 184
- 186 Glossary 186
- 188 Glossary 188
- Numerics 189
- Index 191 191
- Index 193 193
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