Dell PowerEdge M710 Manuel d'utilisateur Page 319
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Troubleshooting Your System 319
Troubleshooting Blade Components
The following procedures describe how to troubleshoot the following
components. See Figure 3-5 for the location of the components inside the
blade.
•Memory
• Hard drives
•Expansion cards
• Processors
•Blade system board
• Battery
Troubleshooting Blade Memory
NOTE: Before performing the following procedure, ensure that you have installed
the memory modules according to the memory installation guidelines for the blade.
See "System Memory" on page 171.
1
Restart the blade.
a
Press the power button once to turn off the blade.
b
Press the power button again to apply power to the blade.
If no error messages appear, go to step 8.
2
Enter the System Setup program and check the system memory setting.
See "Using the System Setup Program and UEFI Boot Manager" on
page 137.
If the amount of memory installed matches the system memory setting, go
to step 8.
3
Remove the blade. See "Removing a Blade" on page 155.
4
Open the blade. See "Opening the Blade" on page 159.
CAUTION: The memory modules are hot to the touch for some time after the blade
has been powered down. Allow time for the memory modules to cool before
handling them. Handle the memory modules by the card edges and avoid touching
the components.
5
Reseat the memory modules in their sockets. See "Installing Memory
Modules" on page 213.
- Hardware Owner’s 1
- Notes, Cautions, and Warnings 2
- Contents 3
- 4 Contents 4
- 6 Contents 6
- 8 Contents 8
- 10 Contents 10
- 12 Contents 12
- About Your System 13
- System Overview 14
- System Control Panel Features 16
- LCD Module 18
- LCD Module Features 19
- Using the LCD Module Menus 19
- Configuration Wizard 20
- Main Menu 21
- LCD Setup Menu 21
- Server Menu 21
- Enclosure Menu 21
- Blade Features 22
- 24 About Your System 24
- 26 About Your System 26
- 28 About Your System 28
- 30 About Your System 30
- Hard-Drive Features 31
- Back-Panel Features 34
- Power Supply Indicator 36
- Fan Module Indicators 37
- Identifying Midplane Version 38
- About Your System 39 39
- 40 About Your System 40
- 42 About Your System 42
- About Your System 47 47
- I/O Connectivity 52
- (PowerEdge M710HD Only) 53
- Mezzanine Cards 55
- 56 About Your System 56
- I/O Module Port Mapping 58
- Dual-Port Mezzanine Cards 59
- 60 About Your System 60
- 62 About Your System 62
- 64 About Your System 64
- NOTE: n denotes a variable 64
- 68 About Your System 68
- Quad-Port Mezzanine Cards 69
- 70 About Your System 70
- About Your System 71 71
- 72 About Your System 72
- 74 About Your System 74
- 76 About Your System 76
- Cisco Ethernet Switch 77
- 78 About Your System 78
- About Your System 79 79
- 80 About Your System 80
- About Your System 81 81
- 82 About Your System 82
- About Your System 83 83
- 84 About Your System 84
- About Your System 85 85
- 94 About Your System 94
- Brocade M5424 FC8 I/O Module 95
- 96 About Your System 96
- Brocade M4424 SAN I/O Module 98
- 100 About Your System 100
- 102 About Your System 102
- LCD Status Messages 103
- 104 About Your System 104
- (continued) 105
- 106 About Your System 106
- 108 About Your System 108
- 110 About Your System 110
- 112 About Your System 112
- 114 About Your System 114
- System Messages 115
- 116 About Your System 116
- NOTE: Applicable to M610x 116
- 118 About Your System 118
- 120 About Your System 120
- 122 About Your System 122
- for the 122
- 124 About Your System 124
- 126 About Your System 126
- 128 About Your System 128
- "Blade 129
- System Board Jumper 129
- Settings 129
- 130 About Your System 130
- 132 About Your System 132
- Warning Messages 134
- Diagnostics Messages 135
- Alert Messages 135
- 136 About Your System 136
- Choosing the System Boot Mode 137
- Responding to Error Messages 138
- System Setup Options 139
- Memory Settings Screen 140
- Processor Settings Screen 141
- Boot Settings Screen 143
- Integrated Devices Screen 144
- PCI IRQ Assignments Screen 146
- Serial Communication Screen 146
- M610 and M610x Only) 147
- System Security Screen 148
- Exit Screen 149
- UEFI Boot Manager Screen 150
- UEFI Boot Settings Screen 150
- System Utilities Screen 151
- Using the System Password 151
- Using the Setup Password 153
- Installing Blade Components 155
- Installing a Blade 158
- Removing a Blade Blank 158
- Opening and Closing the Blade 159
- Closing the Blade 161
- Inside the System 162
- System Memory 171
- – PowerEdge M915 172
- NOTE: 8 GB memory modules 174
- NOTE: 4 GB memory modules 174
- – PowerEdge M905 181
- – PowerEdge M805 184
- – PowerEdge M710 188
- – PowerEdge M710HD 194
- – PowerEdge M610/M610x 200
- – PowerEdge M605 205
- – PowerEdge M600 210
- Installing Memory Modules 213
- Removing Memory Modules 214
- I/O Module Mezzanine Cards 217
- Types of Cards Supported 218
- Installing a Mezzanine Card 219
- Removing a Mezzanine Card 222
- PowerEdge M905 and M805 223
- M710HD, M610, and M610x Only) 225
- RAID Battery 226
- Installing the RAID Battery 231
- Integrated NIC Hardware Key 232
- Removing the LOM Riser Card 233
- Installing the LOM Riser Card 234
- (PowerEdge M610x Only) 235
- Installing an Expansion Card 236
- Removing an Expansion Card 238
- NOTE: You may use both power 241
- Processors 243
- Removing a Processor 244
- Installing a Processor 259
- M910 Only) 261
- M905 Only) 262
- Installing an HT Bridge Card 264
- Hard Drives 267
- Removing a Hard Drive 269
- Configuring the Boot Drive 269
- Hard-Drive Backplane 274
- Blade System Board 276
- Installing the System Board 280
- Storage Controller Card 281
- Power Supply Modules 287
- Power Supply Blanks 288
- Figure 4-2 289
- Fan Modules 291
- Installing a Fan Module 292
- CMC Module 293
- Installing a CMC Module 295
- I/O Modules 296
- Enclosure Bezel 298
- Enclosure Midplane 300
- Installing the LCD Module 307
- Troubleshooting Your System 309
- Checking the Equipment 310
- Troubleshooting the Keyboard 311
- Troubleshooting the Mouse 311
- Troubleshooting USB Devices 312
- Troubleshooting Fan Modules 315
- Problem: 317
- Likely Cause and Solution: 317
- Example: 317
- Solution: 317
- Troubleshooting Blade Memory 319
- Troubleshooting Hard Drives 320
- Troubleshooting Processors 322
- Running System Diagnostics 325
- From a USB Flash Drive 327
- Error Messages 329
- System Board Information 331
- Figure 7-6 335
- System Board Connectors 338
- PowerEdge M910 System Board 340
- PowerEdge M905 System Board 342
- PowerEdge M805 System Board 344
- PowerEdge M710 System Board 346
- 348 System Board Information 348
- PowerEdge M610 System Board 349
- PowerEdge M610x System Board 350
- 352 System Board Information 352
- 354 System Board Information 354
- PowerEdge M605 System Board 355
- 356 System Board Information 356
- PowerEdge M600 System Board 357
- System Board Information 359 359
- 360 System Board Information 360
- Getting Help 361
- 362 Getting Help 362
- Index 363 363
- Index 365 365
- Index 367 367
- Index 368 368
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