Dell 360 Manuel d'utilisateur Page 131
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Noté. / 5. Basé sur avis des utilisateurs
Troubleshooting 131
Steady
Green
The computer is in a
normal on condition.
The diagnostic lights
are not lit after the
computer successfully
boots to the operating
system.
• Ensure the display is connected and
powered on.
• If the problem persists, contact Dell
(see
"Contacting Dell
" on page 159).
Steady
Green
A possible processor
failure has occurred.
• Reseat the processor (see processor
information for your computer).
• If the problem persists, contact Dell
(see
"Contacting Dell
" on page 159).
Steady
Green
Memory modules are
detected, but a
memory failure has
occurred.
• If two or more memory modules are
installed, remove the modules and
reinstall one module (see "Memory
Modules" on page 89).
Restart the computer. If the computer
starts normally, continue to install
additional memory modules (one at a
time) until you have identified a
faulty module or reinstalled all
modules without error.
• If available, install working memory of
the same type into your computer (see
"Memory Modules" on page 89).
• If the problem persists, contact Dell
(see
"Contacting Dell
" on page 159).
Steady
Green
A possible graphics
card failure has
occurred.
• Reseat any installed graphics cards
(see the "Cards" section for your
computer).
• If available, install a working graphics
card into your computer.
• If the problem persists, contact Dell
(see
"Contacting Dell
" on page 159).
Light Pattern Problem Description Suggested Resolution
- Dell™ OptiPlex™ 360 1
- Service Manual 1
- Notes, Cautions, and Warnings 2
- Contents 3
- 4 Contents 4
- 6 Contents 6
- 8 Contents 8
- Recommended Tools 9
- Turning Off Your Computer 10
- Inside View of Your Computer 11
- Desktop Computer 12
- System Board Components 13
- Computer Cover 19
- Desktop Computer Cover 21
- Computer Cover 23 23
- 24 Computer Cover 24
- Drive Bezel 25
- Replacing the Drive Bezel 26
- Removing a Drive Bezel Insert 27
- PCI and PCI Express Cards 29
- Computer 31
- PS/2 Serial-Port Adapter 41
- Cards 45 45
- Riser-Card Cage 52
- 54 Cards 54
- About the Drives 55
- Drive Interface Connectors 56
- Optical Drive 57
- Drives 59 59
- Drives 61 61
- Drives 63 63
- Drive Panel Insert 63
- Tower Computer 64
- Drives 65 65
- Drives 69 69
- Hard Drives 70
- Drives 71 71
- Drives 73 73
- Drives 75 75
- 3 hard drive bracket 78
- 80 Drives 80
- I/O Panel 81
- 82 I/O Panel 82
- Replacing the I/O Panel 83
- Processor Heat-Sink Assembly 85
- Memory Modules 89
- Coin-Cell Battery 93
- Speakers 95
- 96 Speakers 96
- Replacing a Speaker 97
- 98 Speakers 98
- Processor 99
- Replacing the Processor 100
- Power Supply 103
- 106 Power Supply 106
- 108 Power Supply 108
- Desktop Computer Power Supply 110
- 114 Power Supply 114
- 116 Power Supply 116
- Flashing the BIOS From a CD 117
- System Board 119
- Replacing the System Board 120
- 122 System Board 122
- Troubleshooting 123
- Beep Codes 124
- Diagnostic Lights 126
- 128 Troubleshooting 128
- 130 Troubleshooting 130
- 132 Troubleshooting 132
- System Messages 134
- Hardware Troubleshooter 135
- Dell Diagnostics 136
- Dell Diagnostics Main Menu 139
- Solving Problems 141
- Drive Problems 142
- Hard drive problems 143
- Error Messages 144
- IEEE 1394 Device Problems 145
- Keyboard Problems 145
- Lockups and Software Problems 146
- A program crashes repeatedly 147
- A solid blue screen appears 147
- Other software problems 147
- Memory Problems 148
- Mouse Problems 148
- Network Problems 149
- Power Problems 150
- Printer Problems 151
- Scanner Problems 152
- Sound and Speaker Problems 153
- Video and Monitor Problems 154
- 3D image quality is poor 155
- Dell Technical Update Service 156
- Dell Support Utility 156
- Troubleshooting 157 157
- 158 Troubleshooting 158
- Contacting Dell 159
- 160 Contacting Dell 160
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