Dell 360 Manuel d'utilisateur télécharger pdf (Page 141)

Troubleshooting 141

Solving Problems

Follow these tips when troubleshooting your computer:

• If you added or removed a part before the problem started, review the

installation procedures and ensure that the part is correctly installed.

• If a peripheral device does not work, ensure that the device is properly

connected.

• If an error message appears on the screen, write down the exact message.

This message may help support personnel diagnose and fix the problem(s).

• If an error message occurs in a program, see the program’s documentation.

NOTE: The procedures in this document were written for the Windows default

view, so they may not apply if you set your Dell computer to the Windows Classic

view.

Battery Problems

WARNING: There is a danger of a new battery exploding if it is incorrectly

installed. Replace the battery only with the same or equivalent type recommended

by the manufacturer. Discard used batteries according to the manufacturer's

instructions.

Configuration Displays the hardware configuration for

the selected device.

The Dell Diagnostics obtains

configuration information for all

devices from the system setup program,

memory, and various internal tests, and

displays the information in the device

list in the left pane of the screen.

NOTE: The device list may not display the names of all

components installed on your computer or all devices

attached to your computer.

Parameters Allows you to customize the test, if

applicable, by changing the test

settings.

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Dell 360 Manuel d'utilisateur Page 141