Dell OptiPlex GX270 Manuel d'utilisateur Page 165
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- Table des matières
- DEPANNAGE
- MARQUE LIVRES
Noté. / 5. Basé sur avis des utilisateurs
l A sound card emits noise or demonstrates other problems.
l Unintelligible characters print from the printer.
l The mouse pointer does not move or "stutters" when it moves.
l Messages appear stating that the computer is not operating at maximum performance.
l Errors occur and programs crash for no apparent reason.
l Nothing displays on the monitor.
Keyboard Problems
Fill out the Diagnostics Checklist as you complete these checks.
Memory Problems
Mouse Problems
Fill out the Diagnostics Checklist as you complete these checks.
Remove any recently added hardware to see if it resolves the conflict — If removing the hardware resolves the conflict, see the hardware
documentation for configuration and troubleshooting instructions. If the problem persists, contact the hardware manufacturer for technical
assistance.
Check your operating system documentation for additional troubleshooting information
Check for interrupt request conflicts — See "Resolving Software and Hardware Incompatibilities."
Restart the computer —
l If the mouse is functioning, shut down the computer through the Start menu. After the computer shuts down, press the power button
to restart the computer.
l If the computer does not respond to a keystroke or the mouse, press the power button for at least 8 to 10 seconds until the
computer turns off. Press the power button again to restart the computer.
Check the keyboard cable —
l Ensure that the keyboard cable is connected to the purple connector on the back panel.
l Ensure that the keyboard cable is firmly connected to the computer.
l Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten bent pins.
l Remove keyboard extension cables and connect the keyboard directly to the computer.
Test the keyboard — Connect a properly working keyboard to the computer, and try using the keyboard. If the new keyboard works, the
original keyboard is faulty.
Check the keyboard switch setting — Switch settings are on the bottom of the keyboard, sometimes behind a panel. Ensure that the switch
is set to PS/2, Enhanced XT/AT, or PC/AT. See the keyboard documentation for recommended settings.
Run the Dell Diagnostics — If any of the diagnostics tests fail, contact Dell.
Check for interrupt request conflicts — See "Resolving Software and Hardware Incompatibilities."
CAUTION:Before you begin any of the procedures in this section, follow the steps in "Safety Instructions."
If you receive an insufficient memory message —
l Save and close any open files and exit any open programs you are not using to see if that resolves the problem.
l Confirm that the computer has sufficient memory to run your programs. See the software documentation for minimum memory
requirements. If necessary, install additional memory (see "Memory").
l Reseat the memory modules to ensure that your computer is successfully communicating with the memory.
l Restart the computer.
l Run the Dell Diagnostics. If any of the diagnostics tests fail, contact Dell.
If you experience other memory problems —
l Reseat the memory modules to ensure that your computer is successfully communicating with the memory (see "Memory").
l Restart the computer.
l Run the Dell Diagnostics. If any of the diagnostics tests fail, contact Dell.
Restart the computer —
- Abbreviations and Acronyms 2
- Advanced Troubleshooting 3
- Reinstalling Drivers 4
- Windows 2000 5
- Creating a Restore Point 6
- Before You Reinstall 6
- Reinstalling Windows XP 7
- Microsoft Windows XP 8
- Advanced Features 10
- Security 11
- Password Protection 11
- Assigning a System Password 12
- Typing Your System Password 12
- Setup Password 13
- System Setup 14
- Boot Sequence 15
- System Setup Options 16
- Booting to a USB Device 18
- Jumper Settings 18
- Power Button 19
- Hyper-Threading 19
- Power Management 20
- Battery 21
- Cleaning Your Computer 23
- Closing the Computer Cover 24
- Ergonomic Computing Habits 25
- Back to Contents Page 26
- Operating System CD 28
- Getting Help 29
- AutoTech Service 30
- Problems With Your Order 31
- Product Information 31
- Before You Call 31
- Contacting Dell 32
- Glossary 40
- DDR Memory Overview 47
- Installing Memory 48
- Removing Memory 50
- Regulatory Notices 51
- IC Notice (Canada Only) 52
- CE Notice (European Union) 52
- ENERGY STAR®Compliance 52
- VCCI Notice (Japan Only) 53
- Class A Device 54
- Class B Device 54
- BSMI Notice (Taiwan Only) 55
- SAFETY: General 57
- SAFETY: Battery Disposal 59
- PCI Cards 101
- Removing a PCI Card 103
- Serial Port Adapters 104
- Opening the Computer Cover 106
- Connecting Drive Cables 107
- Drive Interface Connectors 108
- Power Cable Connector 108
- Hard Drive 109
- Removing a Hard Drive 110
- Installing a Hard Drive 110
- Front-Panel Inserts 112
- Floppy Drive 112
- Removing a Floppy Drive 113
- Installing a Floppy Drive 114
- CD/DVD Drive 115
- Installing a CD/DVD Drive 116
- Cable Routing 117
- Microprocessor 119
- About Your Computer 124
- Back View 125
- Inside Your Computer 126
- System Board Components 127
- AGP and DVI Adapter Cards 129
- Adding a Second Hard Drive 142
- Removing a CD/DVD Drive 148
- Solving Problems 156
- Beep Codes 157
- System Lights 158
- Battery Problems 158
- Card Problems 158
- Drive Problems 159
- CD drive problems 160
- DVD drive problems 160
- Hard drive problems 160
- Dropped or Damaged Computer 161
- Error Messages 161
- General Problems 163
- A solid blue screen appears 164
- Other software problems 164
- Other technical problems 164
- General hardware problems 164
- Keyboard Problems 165
- Memory Problems 165
- Mouse Problems 165
- Network Problems 166
- Power Problems 166
- Printer Problems 167
- Sound and Speaker Problems 168
- System Board Problems 168
- Video and Monitor Problems 169
- Specifications 171
- May20048Y945Rev.A02 175
- Warranty and Return Policy 176
- Adding User Accounts 177
- Fast User Switching 178
- Network Setup Wizard 178
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