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Enterprise Edition Administrator Guide 13
Requirements
Encryption Client
• The user account performing the installation must be a local or domain Admin user, which can be temporarily assigned
by a deployment tool such as Microsoft SMS or KACE. A non-Admin user that has elevated privileges is not supported.
• To successfully install DDP|E, the computer must have network connectivity.
• If you intend to use Hardware Crypto Accelerator (HCA) policies, you must first set up the Trusted P latform Module
(TPM), and if setting up a computer with legacy HCA, create a System password. Follow the instructions detailed in
Pre-Installation Configuration to Enable DDP|HCA
prior
to DDP|E installation.
• The features available as of v8.3 with HCA are supported on l
egacy BIOS non-UEFI computers. If running
Windows 8
or
Windows 8.1
, follow the instructions detailed in Change Secure Boot/UEFI to Legacy Boot Mode in BIOS
prior
to client
installation.
• Windows 8.1 should not be installed on drive 1 on HCA-enabled computers. This
operating system configuration is not
supported because Windows 8.1 creates a recovery partition on drive 0 which in turn, breaks Preboot Authentication.
Instead, either install Windows 8.1 on the drive configured as drive 0, or restore Windows 8.1 as an image to any of the
drives.
• Non-UEFI computers can have up to four primary partitions. When the PBA
is installed on a client computer, it needs to
create and use one of the four partitions for the startup partition, also called the Preboot Authentication (PBA) partition.
If all four partitions are already in use on a client computer, then the HCA card will fail to activate on it.
• Before configuring Preboot Authentication (PBA) on a computer eq
uipped with an HCA card, ensure that the computer
has a network connection to the DDP Server.
• HCA features for v8.3 and later do not support RAID configuration.
Legacy
HCA features (pre-v8.3) can be configured
using RAID.
Client Prerequisites
The installer installs these components if not already installed on the computer.
Prerequisites
• Microsoft Visual C++ 2012 Update 3 or later Redistributable Package (x86 and x64)
• Microsoft SQL Server Compact 3.5 SP2 (x86 and x64)
• Microsoft .NET Framework v4.0
BEST PRACTICE: Potential installation problems can be avoided if
Microsoft .NET Framework is installed on the target computer prior to
client installation.
- Enterprise Edition 1
- Administrator Guide 1
- Contents 3
- Uninstallation Process 4
- Introduction 11
- Requirements 13
- Hardware Requirements 14
- Operating Systems 15
- SED Client 17
- Client Prerequisites 18
- Opal Compliant SEDs 18
- Language Support 19
- Hardware 19
- BitLocker Manager Client 21
- Cloud Edition Client 22
- Cloud Sync Clients 23
- Interoperability 25
- Upgrade Legacy HCA Computers 27
- Reset System Password 30
- Partition 31
- Commonly Used Scenarios 39
- Installer (Master 51
- Installer) 51
- Install DDP 54
- Switches 59
- Section II. Drivers 61
- Drivers Installation Tasks 63
- C:\extracted\Drivers 64
- Install Encryption Client 67
- C:\extracted\Encryption 69
- Uninstall Encryption Client 74
- Encryption 76
- Retrieve the Recovery Bundle 79
- Recover Data 79
- Recover the Data 82
- Troubleshooting HCA Recovery 83
- Self-Recovery 84
- Configure Dell Key Server 87
- Sample Configuration File 88
- Windows Service Instructions 88
- Use WSScan 91
- WSScan Output 92
- Advanced 93
- Installation Tasks 95
- C:\extracted\Security Tools 97
- C:\extracted\Security 97
- Tools\Authentication 97
- Uninstallation Tasks 99
- Uninstall SED Client 100
- SED and OS Recovery 103
- Access Recovery 104
- Self-Recovery, PBA 106
- Assisted Recovery, PBA 108
- Dell Enterprise Server 109
- DDP Enterprise Server - VE 109
- Initial Access Code 111
- Section V. User Experience 113
- Credential 113
- Management and 113
- Authentication 113
- Applications 113
- Start Menu 115
- System Tray 115
- Skip recovery 116
- Choose Credentials 117
- Skip fingerprint 118
- when finished 119
- Credentials 124
- Windows Password 125
- Recovery Questions 125
- Fingerprints 125
- Backup and Restore 126
- Back up Data 127
- Restore Data 129
- The end user clicks 130
- to close the dialog 130
- Password Manager 131
- Add Logon 132
- More fields 133
- More Field 133
- More Fields 133
- Icon Context Menu 134
- Web Domain Support 135
- Use Old Password 137
- Password Change 138
- Password Manager Page 139
- Settings Page 141
- Section VI. BitLocker Manager 143
- Best Practices 145
- Install BitLocker Manager 145
- Parameters 146
- Prerequisites 147
- Uninstall BitLocker Manager 147
- BitLocker Manager Recovery 149
- Section VII. Cloud Edition 153
- DDP Server Tasks 155
- Cloud Storage Settings 156
- Software Update Server URL 156
- Whitelist 157
- Blacklist 157
- Business and Personal Folders 158
- Essential Steps 160
- Client Tasks 161
- Notify End Users 162
- Remove Protected Files 163
- Uninstall Cloud Edition 164
- Cloud Edition 167
- Activate Cloud Edition 169
- Install a Cloud Sync Client 169
- Sync Folders 170
- Work with Folders and Files 171
- Dropbox for Business 173
- Basic Details Screen 174
- Enhanced Details Screen 174
- Cloud Edition Policy Settings 175
- Install on an iOS device 176
- Install on an Android device 176
- Register Cloud Edition 177
- Download Cloud Edition 177
- Question 178
- Glossary 185
- 0 XXXXXA0 X 187
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