Dell Data Protection | Encryption Guide de l'utilisateur Page 25

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Enterprise Edition Administrator Guide 25
Interoperability
Deprovision and Uninstall Dell Data Protection | Access
If DDP|A is installed now or has been installed in the past on your computer, before installing the Encryption client, SED,
or Advanced Authentication, you must deprovision the DDP|A-managed hardware and then uninstall DDP|A. If DDP|A
has not been used, you may simply uninstall DDP|A and restart the installation process.
Deprovisioning DDP|A-managed hardware i
ncludes the fingerprint reader, smart card reader, BIOS passwords, TPM, and
the Self-Encrypting Drive.
NOTE:
If running DDP|E encryption products, stop or pause an encryption sweep. If running Microsoft BitLocker, suspend the encryption
policy. Once DDP|A is uninstalled and Microsoft BitLocker policy is unsuspended, initialize the TPM by following the instructions
located at
http://technet.microsoft.com/en-us/library/cc753140.aspx
.
Deprovision DDP|A-Managed Hardware
1
Launch DDP|A and click the
Advanced
tab.
2
Select
Reset System
. This will require that you enter any provisioned credentials to verify your identity. After DDP|A
verifies the credentials, DDP|A will perform the following actions:
Remove all provisioned credentials from Dell ControlVault (if present)
Remove Dell ControlVault owner password (if present)
Remove all provisioned fingerprints from integrated fingerprint reader (if present)
Remove all BIOS passwords (BIOS System, BIOS Admin, and HDD passwords)
Clear the Trusted Platform Module
Remove the DDP|A Credential Provider
Once the computer is deprovisioned, DDP|A reboots the computer
to restore the Windows default credential provider.
Uninstall DDP|A
Once the authentication hardware is deprovisioned, uninstall DDP|A.
1
Launch DDP|A and perform a Reset System.
This will remove all DDP|A managed credentials and passwords and will clear the Trusted Platform Module (TPM).
2
Click
Uninstall
to launch the installer.
3
When the uninstall finishes, click
Yes
to restart.
NOTE: If using a self-encrypting drive, removing DDP|A will also unlock the SED and remove the Preboot Authentication.
Initialize the TPM
1
Follow the instructions located at http://technet.microsoft.com/en-us/library/cc753140.aspx.
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