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Enterprise Edition Administrator Guide 17
Language Support
The Encryption client is Multilingual User Interface (MUI) compliant and supports the following languages.
SED Client
• The user account performing the installation must be a local or domain Admin user, which can be temporarily assigned
by a deployment tool such as Microsoft SMS or KACE.
• To successfully install SED management, the computer must have network connectivity.
• Be prepared to shutdown and restart the computer after you apply policies and are ready to begin enforcing them.
• Windows 8.1 should not be installed on drive 1 on self-encrypting drives. This operating system configuration is not
supported because Windows 8.1 creates a recovery partition on drive 0 which in turn, breaks Preboot Authentication.
Instead, either install Windows 8.1 on the drive configured as drive 0, or restore Windows 8.1 as an image to any of the
drives.
• The SED management client does not support UEFI Secure Boot with self-encrypting drives on Windows 8 or
Windows 8.1. For more information about UEFI, see
http://en.community.dell.com/techcenter/extras/m/white_papers/20278835.aspx.
• Supported Opal compliant SEDs require updated Intel Rapid Storage Technology Drivers, located at
http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/latitude-e6440-laptop?driverId=1KX2H&osCode=
W764&fileId=3356216042&languageCode=en&categoryId=SA.
NOTE: IPv6 is not supported.
IMPORTANT: Due to the nature of RAID and SEDs, SED management supports RAID only with the Intel Rapid Storage Technology Driver
configured to use a single disk. The issue with “RAID=On” with SEDs is that RAID requires access to the disk to read and write
RAID-related data at a high sector not available on a locked SED from start and cannot wait to read this data until after the
user is logged on. Change the SATA operation in the BIOS from “RAID=On” to “AHCI” to resolve the issue. If the operating
system does not have the AHCI controller drivers pre-installed, the operating system will blue screen when switched from
“RAID=On” to “AHCI.”
Drivers
• Intel Rapid Storage Technology Driver
http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/latitude-e6440-laptop?driverId=1KX2H&osCode=
W764&fileId=3356216042&languageCode=en&categoryId=SA
Language Support
• EN - English • JA - Japanese
• ES - Spanish • KO - Korean
•FR - French •PT-BR - Portuguese, Brazilian
• IT - Italian • PT-PT - Portuguese, Portugal (Iberian)
•DE - German
- Enterprise Edition 1
- Administrator Guide 1
- Contents 3
- Uninstallation Process 4
- Introduction 11
- Requirements 13
- Hardware Requirements 14
- Operating Systems 15
- SED Client 17
- Client Prerequisites 18
- Opal Compliant SEDs 18
- Language Support 19
- Hardware 19
- BitLocker Manager Client 21
- Cloud Edition Client 22
- Cloud Sync Clients 23
- Interoperability 25
- Upgrade Legacy HCA Computers 27
- Reset System Password 30
- Partition 31
- Commonly Used Scenarios 39
- Installer (Master 51
- Installer) 51
- Install DDP 54
- Switches 59
- Section II. Drivers 61
- Drivers Installation Tasks 63
- C:\extracted\Drivers 64
- Install Encryption Client 67
- C:\extracted\Encryption 69
- Uninstall Encryption Client 74
- Encryption 76
- Retrieve the Recovery Bundle 79
- Recover Data 79
- Recover the Data 82
- Troubleshooting HCA Recovery 83
- Self-Recovery 84
- Configure Dell Key Server 87
- Sample Configuration File 88
- Windows Service Instructions 88
- Use WSScan 91
- WSScan Output 92
- Advanced 93
- Installation Tasks 95
- C:\extracted\Security Tools 97
- C:\extracted\Security 97
- Tools\Authentication 97
- Uninstallation Tasks 99
- Uninstall SED Client 100
- SED and OS Recovery 103
- Access Recovery 104
- Self-Recovery, PBA 106
- Assisted Recovery, PBA 108
- Dell Enterprise Server 109
- DDP Enterprise Server - VE 109
- Initial Access Code 111
- Section V. User Experience 113
- Credential 113
- Management and 113
- Authentication 113
- Applications 113
- Start Menu 115
- System Tray 115
- Skip recovery 116
- Choose Credentials 117
- Skip fingerprint 118
- when finished 119
- Credentials 124
- Windows Password 125
- Recovery Questions 125
- Fingerprints 125
- Backup and Restore 126
- Back up Data 127
- Restore Data 129
- The end user clicks 130
- to close the dialog 130
- Password Manager 131
- Add Logon 132
- More fields 133
- More Field 133
- More Fields 133
- Icon Context Menu 134
- Web Domain Support 135
- Use Old Password 137
- Password Change 138
- Password Manager Page 139
- Settings Page 141
- Section VI. BitLocker Manager 143
- Best Practices 145
- Install BitLocker Manager 145
- Parameters 146
- Prerequisites 147
- Uninstall BitLocker Manager 147
- BitLocker Manager Recovery 149
- Section VII. Cloud Edition 153
- DDP Server Tasks 155
- Cloud Storage Settings 156
- Software Update Server URL 156
- Whitelist 157
- Blacklist 157
- Business and Personal Folders 158
- Essential Steps 160
- Client Tasks 161
- Notify End Users 162
- Remove Protected Files 163
- Uninstall Cloud Edition 164
- Cloud Edition 167
- Activate Cloud Edition 169
- Install a Cloud Sync Client 169
- Sync Folders 170
- Work with Folders and Files 171
- Dropbox for Business 173
- Basic Details Screen 174
- Enhanced Details Screen 174
- Cloud Edition Policy Settings 175
- Install on an iOS device 176
- Install on an Android device 176
- Register Cloud Edition 177
- Download Cloud Edition 177
- Question 178
- Glossary 185
- 0 XXXXXA0 X 187
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