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Enterprise Edition Administrator Guide 159

Remote Wipe a Team Member Account

If your enterprise has Dropbox for Business, you can remotely remove a team member from the corporate Dropbox for

Business team account if, for example, a user leaves the company. Files and folders associated with the team member's

account will be removed from all devices used by the account. This revokes that user’s access to those files.

Prerequisites

NOTE: Before you perform this procedure, you must back up any files or folders from the team member account that might be needed by the

enterprise or other Dropbox for Business team members.

Only a Dropbox for Business Administrator can remote wipe a Dropbox for Business account.

The end user must have activated Cloud Edition

and connected to Dropbox for Business.

Only one Dropbox for Business Administrator needs to register.

In the Remote Management Console, select

Settings

in the left pane.

Click the

Cloud

tab.

Click

The browser opens to the Dropbox for Business site.

If prompted, log in to Dropbox with your Dropbox for Business Administrator account.

To allow access to

Cloud Edition, click Allow.

A confirmation page displays to indicate Dropbox authorization is granted to the DDP Enterprise Server - VE.

In the Remote Management Console, return to

Settings > Cloud

and refresh the page.

The Administrator name displays.

NOTE: Generally, the best practice is not to de-register. However, to withdraw the privileges of the Dropbox for Business Administrator for

removing team members from the Dropbox for Business team, click De-register.

Remote Wipe a Team Member Account

NOTE: The Remote Wipe option is available only for enrolled Dropbox for Business team member accounts. If the Remote Wipe option does

not display for a user account, the user has not enrolled a Dropbox for Business account.

In the Remote Management Console, select

Users

in the left pane.

Access the

User Detail

page.

In the Command column, click

Remote Wipe

The remote wipe is performed.

NOTE: Before you select Remote Wipe, you must back up any files or folders from the team member account that might be needed by the

enterprise or other Dropbox for Business team members.

At the confirmation for Remote Wipe, click

Yes

The User Detail page lists the date the r

emote wipe is performed.

In your Dropbox for Business

Administrator Console Members

page, refresh the list of Team Members.

The user is removed from the list. You can select the

Removed Members

tab to view which users have been removed.

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