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76 Enterprise Edition Administrator Guide

Example Command Line Uninstallation

• The uninstallation is performed using the

DDPE_

bit_setup.exe

file located in the

extracted

Encryption

folder.

NOTE: Be sure to enclose a value that contains one or more special characters, such as a blank space, in escaped quotation marks.



To specify a log location other than the default location where the executable is located, provide the complete path in the command.

For example, “/l C:\Logs” will create install logs in a “C:\Logs” folder.



Dell does not recommend using verbose logging in a command line uninstallation, as the username/p

assword is recorded in the log

file. Should you decide to use verbose logging, ensure that the log file is deleted and the recycle bin is emptied. 



The DA_Server URL is case-sensitive.

• The following example downloads the keys from the DDP Enterprise Server.

DDPE_XXbit_setup.exe /s /x /v"CMG_DECRYPT=\"1\" CMGSILENTMODE=\"1\" DA_SERVER=

\"server.organization.com\" DA_PORT=\"8050\" 

SVCPN=\"[email protected]\" 

DA_RUNAS=\"ORGANIZATION\UserInKeyServerList\" DA_RUNASPWD=\"password\" /qn"

Allow the Encryption Removal Agent to run and check its status as needed (see Check Encryption Removal Agent Status

for information).

• The following example uses a temporary Forensic Administrator account to uninstall

DDP|EE when activated against

DDP Enterprise Server - VE:

DDPE_XXbit_setup.exe /s /x /v"CMG_DECRYPT=\"1\" CMGSILENTMODE=\"1\"

FORENSIC_ADMIN=\"tempsuperadmin\" FORENSIC_ADMIN_PWD=\"tempchangeit\" /qn /l

c:\ddpe_uninstall.log"

Uninstall External Media Edition

• Run a command line similar to the following:

DDPE_XXbit_setup.exe /s /x /v"/qn /l c:\ddpe_uninstall.log"

Allow the Encryption Removal Agent to run and check its status as needed (see Check Encryption Removal Agent Status

for information).

NOTE: Windows and EME Shields update the DDP Server to change the status to

Unprotected

at the beginning of a Shield uninstall process.

However, in the event that the client cannot contact the DDP Server, regardless of the reason, the status cannot be updated. In this

case, you will need to manually

Remove

Endpoint

in the Remote Management Console. If your organization uses this workflow for

compliance purposes, Dell recommends that you verify that

Unprotected

has been set as expected, either in the Remote Management

Console or Compliance Reporter.

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